MIMARU Tokyo Ueno Okachimachi

Hotels
9.8 (631 reviews)
Taito-ku Ueno 1-chome , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Family-friendly
Helpful staff
Great location
Cons:
Thin walls
High cost for larger rooms

Categories

Cleanliness
10
Overall cleanliness was highlighted as very good, with many comments praising the facilities.
Service
10
Staff was consistently described as helpful and friendly, contributing positively to guest experiences.
Location
10
Many reviews emphasized the hotel's prime location, close to metro stations and restaurants.
Room Quality
10
Rooms were noted as comfortable, though some comments pointed out that they could be smaller for larger families.
Amenities
9.64
Amenities were sufficient for families, though some guests desired additional offerings like a restaurant.
Value for Money
9.61
Though the hotel had fantastic offerings, some guests expressed concerns about the high cost, particularly for larger family accommodations.
Food and Beverage
9.15
There were comments on the lack of food options at the hotel, including breakfast services.
Overall Experience
10
Overall, guests had a very positive experience, particularly for families visiting Tokyo.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Modern and Convenient Accommodation in the Heart of Tokyo

Prime Location: Located near popular attractions such as Ryuseido Shinjo-in Temple and Shitamachi Museum, MIMARU TOKYO UENO OKACHIMACHI offers easy access to key landmarks in the city.

Comfortable Rooms: Experience comfort in air-conditioned rooms equipped with modern amenities including a fridge, microwave, and flat-screen TV. The hotel ensures a relaxing stay with cozy bed linens and fresh towels provided.

Free WiFi and Nearby Attractions: Stay connected with complimentary WiFi throughout the property and explore nearby points of interest like Kyu-Iwasaki-tei Garden and Akihabara Neribei Park.

Book your stay at MIMARU TOKYO UENO OKACHIMACHI for a memorable Tokyo experience!

Important information:

Please note that housekeeping service is offered once every 2 days. Additional services can be requested from the front desk staff in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 631 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.64
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
A
Abdalrahman • family_with_children • sa
10
2026-05-27 • via Nuitee
R
Robert • family_with_children • pl
10
Czuliśmy sie jak w domu :)
Pros:

Super lokalizacja. Perfekcyjna jakość obsługi. Duże, przestronne pokoje. Czysto, cicho. Polecam. Bardzo dobra komunikacja z lotniskiem Narita. Do innych dzielnic również bez problemu można szybko dotrzeć. Pod hotelem dwie linie metra.

2026-05-26 • via Nuitee
G
Greg • family_with_children • us
10
Great location for 1st Tokyo stay
Pros:

The location was close to the public transportation which we used most of the time as well as easy for an Uber/Taxi to pick us up, which we did when ready to leave. We also were able to walk down to Akibahara and up to Ameyoko Market and Ueno Park. There were also great restaurants around. Plus, all of the staff were so lovely, polite, and helpful!

2026-05-22 • via Nuitee
B
Briar • family_with_children • nz
10
Excellent family intro to Japan and Tokyo
Pros:

Excellent location, large room that easily accommodated our family of four with two teenagers. Even enough space to move the table aside and three of us to do yoga to stretch out our tired legs. Easy access to many different subways and transport options making travel around the city a breeze. So many food options, but the hotel itself is just between Ueno and Akiba so feels like a quiet retreat from the busy. Washing machines and dryers were very easy to use and always at least one available. Such lovely staff! Comfy beds!

Cons:

Nothing - it was all great for us :)

2026-05-21 • via Nuitee
C
Chaowei • family_with_children • us
10
2026-05-20 • via Nuitee
O
OR KEREN • solo_traveller • il
8
Wonderful staff, but the rooms could be better
Pros:

We really loved the staff. They were amazing. Every single member of the team tried to help us in every possible way, and they were kind, lovely, and very helpful. The hotel also offers activities for children waiting in the lobby, and in general the staff were truly wonderful.

Cons:

Compared with other MIMARU hotels, which we know well, we felt that the rooms were in slightly worse condition. There is also no coffee machine in the lobby, which is usually common in hotels of this type.

2026-05-17 • via Nuitee
E
Eunice • family_with_children • sg
8
get the bigger room, good location and friendly staff
Pros:

very friendly and helpful staff. location is good, shopping district and station just 5 min walk away.

Cons:

the cleanliness, water pressure of the shower and the limited space. The first room toilet wasn't clean properly, but we did managed to change to a bigger room which was much better.

2026-05-16 • via Nuitee
C
Chaio Shan • family_with_children • tw
9
Pros:

房間很大，地點好，前台人員親切熱情

2026-05-15 • via Nuitee
A
Ana María • solo_traveller • cl
10
Pros:

El personal muy amable y con buena disposición a ayudar y entregar datos.

2026-05-14 • via Nuitee
A
Afiqah • solo_traveller • my
10
2026-05-13 • via Nuitee
M
Melody • family_with_children • fr
10
Pros:

L'équipe a été formidable, aux petits soins. C'était l'anniversaire de notre fille et une jolie attention avait été posée lors de notre arrivée. Nous nous sommes sentis accueillis avec bienveillance, comme à la maison mais avec la qualité de service d'un bel hôtel.

2026-05-13 • via Nuitee
B
Barbara • solo_traveller • hr
10
Quiet hotel with the best staff
Pros:

Mimaru Ueno Okinamachi is really a true gem in Tokyo. Big rooms, quiet area, very well connected to the rest of Tokyo area and the staff is simply amazing. So amazing we decided to cancel our reservation at the other hotel when we are coming back to the city and booked this hotel again!

Nice beds, a lot of space and a small kitchen.

You get to play simple games and win some cute prizes which our daughter loved so much! Also at the departure we were given a small gift and a beautiful letter, suxh a nice gesture.

We used the luggage transfer service too and it was excellent, just keep in mind to book it at least 2 days prior to your departure from the hotel.

As there is no breakfast at the hotel, we ate at cafe Lapin nearby which I strongly recommend. Many locals eating there before going to worki!

Cons:

Liked everything

2026-05-12 • via Nuitee
N
Nancy • solo_traveller • ca
10
Great location near Ueno Park and train station. We really enjoyed our stay.
Pros:

Great location and quiet. Staff were particularly friendly and helpful. Great restaurant suggestions from staff.

2026-05-11 • via Nuitee
T
Thomas • family_with_children • dk
8
Forvent gode familielejligheder, og ikke hotelfaciliteter. Personaler i receptionen var fantastiske
Pros:

Fantatisk personale. Der var gode til at komme med forslag til spisesteder og havde en genial væk, hvor man via qr koder kunne finde alle de bedste lokale spisesteder mv. Super godt hotel, hvis man som familie vil have et godt og roligt ophold i Tokyo tæt på transport og gode steder at gå en tur såsom Ueno Park, og togforbindelser er geniale her. Kvarteret er ikke det mest mondæne eller high tech, men der er både familievenlige faciliteter og til fest lidt længere opppe af gaden. Der er gode vaskefaciliteter og eget køkken på de rummelige værelser.

Cons:

Der var kun 1 elevator, så man står tit og venter lidt. Vores hotelgang kunne også trænge til lidt ny maling, men værelset var pænt. Der er ikke roomservice og store fællesområder og den slags, da det er servicerede lejligheder, så det skal man lige vide. Til gengæld er der virkelig meget value-for-money ved at vælge sådan en lejlighed i fohold til at købe hotelfaciliteter til 4-5 mennesker.

2026-05-11 • via Nuitee
旻盈 • extended_group • tw
10
Pros:

櫃檯很親切也很熱情✨

2026-05-08 • via Nuitee
E
Emma • family_with_children • se
10
2026-05-08 • via Nuitee
L
LOUISE • solo_traveller • au
10
2026-05-08 • via Nuitee
S
SHU YU • family_with_children • tw
10
地點很好，適合全家人一起住
Pros:

已經來住第二次了，感覺是上野附近的美滿如家地點最好的，出門幾步路就有百貨公司和逛街的地方。適合一家人一起住，晚上可以吃喝聊天，服務人員都很有禮貌很熱情。

Cons:

完全沒有。

2026-05-06 • via Nuitee
K
Karan • solo_traveller • au
10
2026-05-05 • via Nuitee
W
WEN HUI • couple • tw
10
2026-05-04 • via Nuitee