The Zuri Dumai

Hotels
8.8 (63 reviews)
108 Jalan Jendral Sudirman , Dumai , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Cons:
Smoking smell in hallways

Categories

Cleanliness
8.3
Some reviews indicate cleanliness issues due to smoking smell lingering in some rooms.
Service
9.3
Multiple comments highlight the friendliness and helpfulness of the staff.
Location
8.8
No specific mention; assumed standard location quality for this hotel tier.
Room Quality
8.8
Mentioned as clean and comfortable by guests.
Amenities
8.8
Standard quality for this hotel tier; specific amenities were not detailed in the reviews.
Value for Money
8.8
Perceived as worth the price based on reviews.
Food and Beverage
8.8
Breakfast was highlighted as delicious.
Overall Experience
8.8
Overall positive experiences shared among multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:19

Property Description

Luxurious 4-Star Accommodation
Located in Dumai, The Zuri Dumai offers a blend of comfort and elegance with top-notch amenities for a memorable stay.

Modern Amenities
Indulge in a range of facilities including a fitness centre, a restaurant, and a bar. Enjoy the convenience of a 24-hour front desk, shuttle service, room service, and complimentary WiFi.

Relaxation and Leisure
Unwind by taking a dip in the indoor swimming pool or exploring the city with ease, thanks to the hotel's prime location.

Experience luxury and convenience at its best at The Zuri Dumai. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 63 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
M
Mohamed Roslan • family_with_children • sg
8
Generally satisfactory
Pros:

The Hotel is located near to amenities. Food stalls, Alfa Mart and Family Spa within walking distance.
Staff were very friendly

Cons:

None

2026-07-01 • via Nuitee
S
Sandra • extended_group • my
8
bagai bulan di pagar bintang
Pros:

bad

Cons:

no pipe for toilet bowl.

2026-07-01 • via Nuitee
V
Vodas • solo_traveller • lt
10
2026-06-25 • via Nuitee
T
Thiviya • extended_group • my
9
2026-06-19 • via Nuitee
S
Syed • extended_group • my
8
Cons:

There's no minibar in the room.

2026-06-09 • via Nuitee
B
Blair • solo_traveller • qa
7
2026-05-27 • via Nuitee
D
Dina • solo_traveller • my
9
2026-05-27 • via Nuitee
A
akmal • solo_traveller • in
10
Excellent stay
Pros:

The rooms were very clean and were maintained it by staff very well. Professional staff providing all assistance whenever required

2026-05-19 • via Nuitee
A
Aleksei • couple • ru
7
2026-05-11 • via Nuitee
K
KOHGA • solo_traveller • jp
10
2026-05-11 • via Nuitee
B
Boudewijn • solo_traveller • nl
10
Pros:

Locatie, kamer, erg vriendelijk personeel

Cons:

Niets, geen op of aanmerkingen

2026-03-24 • via Nuitee
G
Gaël • solo_traveller • fr
8
2026-02-11 • via Nuitee
V
Viktor • couple • mx
1
2026-02-08 • via Nuitee
A
Abdul Hakeem • couple • my
9
2026-01-20 • via Nuitee
D
Dato Seri Zubir Bin • couple • my
8
2026-01-19 • via Nuitee
M
Martina • family_with_children • ch
9
Pros:

Good service, nice view and a really nice shower! There is a restaurant in the building open all day, even as a vegan you can find a couple of good meals. I can recommend this hotel!

Cons:

For us backpackers it felt almost too luxurious and almost like a different world compared to the rest of the city, but still it's a nice place if you just want a quiet and safe environment for the night.

2026-01-12 • via Nuitee
K
Khir • family_with_children • my
9
2026-01-09 • via Nuitee
S
Samuel • family_with_children • au
8
2026-01-05 • via Nuitee
N
Nurul • family_with_children • id
9
2025-12-27 • via Nuitee
Y
Yussahril • extended_group • my
6
Pros:

Need to improvise on the menu range

Cons:

All good

2025-12-14 • via Nuitee