Hanoi Endless Hotel

Hotels
8.7 (221 reviews)
99 Ma May , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.94
Multiple mentions of cleanliness issues in rooms; not meeting expectations.
Service
9.41
Staff were friendly, helpful, and accommodating.
Location
9.45
Great central location, easy access to local attractions.
Room Quality
7.9
Issues with room maintenance; air conditioning and hot water problems.
Amenities
8.43
Basic but adequate amenities; some guests expected more.
Value for Money
8.39
Prices are high for the conditions experienced; some felt it lacked value.
Food and Beverage
8.94
No significant mentions but reasonable expectations for snacks and drinks.
Overall Experience
9.11
Generally positive experience but with noticeable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:37

Property Description

Charming Oriental Elegance

At Hanoi Endless Hotel, experience a blend of traditional oriental furnishings and modern amenities. The air-conditioned rooms boast a minibar, personal safe, and tea/coffee facilities for your comfort.

Convenient Location

Ideally situated on Ma May Street in Hanoi's Old Quarter, our hotel is just a stone's throw away from Hoan Kiem Lake, Ngoc Son Temple, and the Thang Long Water Puppet Theatre. With an airport shuttle service and proximity to Noibai International Airport, your travels are made easy.

Hospitality at Its Best

From a business center to laundry services, we cater to all your needs. Let our tour desk help plan your excursions or car rentals. After a day of exploring, dine at our restaurant or unwind with a drink in the lounge.

Book your stay now at Hanoi Endless Hotel for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 221 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.11
K
Kaden • couple • au
10
Pros:

Very friendly staff

2026-10-31 • via Nuitee
A
Anthony John • solo_traveller • qa
8
A good comfortable stay the Reception guy (Diem)was good and attentive to all needs
Pros:

Good location

Cons:

Nothing in particular

2026-10-27 • via Nuitee
M
Maina • extended_group • fr
10
Au top je recommande
Pros:

L’emplacement idéal, le personnel au petit soins et à l’écoute. Pour réserver les transports il sont au top .

2026-10-20 • via Nuitee
F
Felicia • family_with_children • au
10
10/10 Excellent stay and we will be back again.
Pros:

The Exceptional service from Mr Tran and hotel staff. Strategic location as is Easy access to public transit, cabs, walking paths and restaurants.

Cons:

Nil

2026-10-14 • via Nuitee
F
Felicia • family_with_children • au
10
Wonderful stays and excellent communication with Mr Tran.
Pros:

Excellent service from the hotel Manager Me Tran and staff.

Cons:

Nil

2026-10-11 • via Nuitee
M
M • couple • id
10
2026-10-09 • via Nuitee
P
Paul • solo_traveller • au
10
Helpful staff, quickly sorted a water issue
Pros:

Location, location, location

Cons:

Nil

2026-09-01 • via Nuitee
P
Paul • solo_traveller • au
10
Good location friendly staff
Pros:

Locality

Cons:

Nil

2026-08-20 • via Nuitee
S
Samuel • extended_group • us
10
It was great’
Pros:

It was wonderful. The landlord is very bubbly and helpful!

Cons:

N/A

2026-08-14 • via Nuitee
S
Simon • extended_group • au
8
2026-05-21 • via Nuitee
L
Linda • solo_traveller • de
8
2026-05-11 • via Nuitee
M
Michael • couple • ch
10
sofort wieder
Pros:

Perfekte Lage in der Altstadt und trotzdem ruhig, kleiner Balkon

Cons:

Zimmer insgesamt eher klein, aber ok für Hanoi

2026-05-08 • via Nuitee
F
Felix • family_with_children • at
8
Pros:

Perfekte Lage inmitten des Old Quarters. Sehr nettes und zuvorkommendes Personal. Das Hotel selber ist - wie viele im Old Quarter - etwas in die Jahre gekommen. Hat uns aber nicht gestört. Wir bekamen ein Zimmer im 5. Stock mit einem kleinen Balkon zur Straße. Es war in der Nacht doch etwas laut. Das sollte man bedenken.

2026-05-04 • via Nuitee
J
Joonji(Chunji) • solo_traveller • jp
9
2026-05-02 • via Nuitee
M
Matthew • solo_traveller • au
10
The staff are amazing - accommodating - good location
Pros:

The staff are amazing - close to the action / food / bars

2026-04-25 • via Nuitee
M
Matthew • solo_traveller • au
10
Staff - location - beds comfortable
Pros:

Staff - location - beds comfortable

2026-04-25 • via Nuitee
S
Stephen Boardman • extended_group • gb
7
Pros:

Good location, helpful staff.

Cons:

The hotel is dated and in need of modernising

2026-04-15 • via Nuitee
A
amorim • couple • fr
10
Hébergement idéal quand on veut découvrir le quartier populaire d'Hanoi
Pros:

Hôtel très central, le personnel est très sympathique, soucieux de rendre service, très sérieux et fiable.

Cons:

Rien

2026-04-11 • via Nuitee
T
Thomas • family_with_children • gb
8
Great position and lovely staff
Pros:

The staff were really friendly and accommodating and the property is in a great position, right in amongst the old town hubbub, but on a quieter street.

Cons:

The shower had a rainwater and a hand attachment, but the pressure wasn’t strong enough for the rain water part. The sheets had hair on them, but were clean, so we think it must have been a washing machine problem.

2026-04-09 • via Nuitee
J
JEAN FRANCOIS • solo_traveller • fr
8
Pour deux ou trois jours maxi ...
Pros:

L'établissement est en plein quartier qui bouge avec tous les commerces à proximité. Pourtant, pas de bruit , c'est bien insonorisé.
C'est dommage les chambres sont modernes mais avec des ''petits moins'' ( poignée h.s , tâches par-ci par-là, moisissures) ...
Le réceptionniste est sympa et parle quelques mots de français.

Cons:

Le réfrigérateur ne fonctionnait pas bien dans notre chambre. Fenêtre aveugle....
La note sur Booking est indiqué à 8,8 , mais franchement ça ne les vaut pas . , ça vaut 8 au mieux.

2026-04-06 • via Nuitee