Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Lift / Elevator
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent amenities
Cons:
Limited parking area
Breakfast could be improved

Categories

Cleanliness
9.31
Clean and equipped with everything you needed.
Service
9.78
Staff are incredibly friendly and helpful.
Location
9.82
Perfect location to Kadena AFB, great access to restaurants.
Room Quality
9.27
Spacious room, comfortable beds, and great amenities.
Amenities
9.3
Washer and dryer in room, good facilities.
Value for Money
9.26
Good experience at competitive pricing.
Food and Beverage
8.81
Breakfast included pastries, could be improved.
Overall Experience
9.68
Wonderful experience, would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:58

Property Description

Luxurious Accommodation

Experience luxury at The Moana by DSH Resorts in Chatan. The 3-star hotel offers air-conditioned rooms with free WiFi, a kitchen, and flat-screen TV. Enjoy the comfort of bed linen and towels provided in each room, ensuring a relaxing stay.

Convenient Location

Situated near popular beaches like Kadena Marina Beach and Sunset Beach, The Moana is the perfect seaside retreat. Explore nearby attractions such as Nakagusuku Castle and Zakimi Gusuku Castle, offering a glimpse into Okinawa's rich history.

Exceptional Service

With a multilingual staff available 24/7, including English and Japanese speakers at the front desk, expect top-notch service throughout your stay. Book now and indulge in a memorable vacation at The Moana by DSH Resorts.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 279 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
M
magin • couple • us
9
Had a great time
Pros:

Convenient location to walking for meals and snacks. Easy taxi to shops. Close to the water for viewing the ocean. In room laundry, comfortable beds and pillows which is rare in Japan. Amazing staff

Cons:

The hot tub is not hot, Luke warm at best and not open many hours. Shower water went hot cold often

2026-10-28 • via Nuitee
J
Jessica • couple • us
10
2026-10-26 • via Nuitee
P
Patrick • couple • de
10
Pros:

Sehr gute Lage nahe an der Uferpromenande mit vielen Cafes und Restaurants. Das Personal war sehr freundlich und hilfsbereit. Es gibt einen Whirlpool im zweiten Stock der in gutem Zustand ist. Die Zimmer verfügen über einen Balkon und seperates WC. Es gibt ein paar kostenlose Frühstücks-Snacks und immer kostenlosen Kaffee im Rezeptions-Raum. Die Zimmer haben eine kleine Küche. Das beste Hotel während unserer vierwöchigen Reise in Japan!

Cons:

Nichts

2026-10-18 • via Nuitee
C
Christopher • couple • us
9
2026-10-08 • via Nuitee
Y
YULING • couple • tw
10
2026-09-17 • via Nuitee
R
Ramon • couple • us
9
My stay was ok except for the rude waitress
Pros:

Front desk staff were ok and Filipino staff were polite and friendly.The male Japanese clerk
Was also helpful and polite likewise the Indian guy. And Japanese lady

Cons:

Breakfast is very simple try adding some more and lessen the price

2026-09-11 • via Nuitee
H
Holly • couple • au
10
2026-09-10 • via Nuitee
K
Kaun • extended_group • us
10
Pros:

I stayed at the Moana for three weeks, and enjoyed my entire time there. Staff are very friendly and helpful, and spoke very good english. Housekeeping was done every three days, but you can always ask the front staff for toiletry refills, if needed. AC/dehumidifier worked great and kept the room cool, especially during the days that got up to 110+ degrees F. And the in-room washer+dryer was also super useful to wash sweaty clothes. Hotel offers free parking too; but it gets full at nights. But don't worry, give the keys to the staff and they'll find a place for you. Overall a superb stay at the Moana, I highly recommend it!

2026-09-05 • via Nuitee
J
Jason • couple • us
10
2026-08-25 • via Nuitee
D
Dominic • solo_traveller • us
8
2026-08-16 • via Nuitee
L
Lennart • solo_traveller • nl
8
2026-08-16 • via Nuitee
S
Stephanie • couple • us
10
Perfect
Pros:

Location, amenities, and staff

2026-08-14 • via Nuitee
M
Michael • family_with_children • us
10
Easy
Pros:

Can't say enough of how friendly the staff are. It made my 2 kids veryt comfortable. washing machine in the room was a nice extra.

Cons:

Just a motel feel, maybe as opposed to a hotel. Still nice little place.

2026-08-12 • via Nuitee
A
Alexander • solo_traveller • de
10
Pros:

Das Zimmer war sehr schön und man hätte eine eigene Waschmaschine mit Trockner im Zimmer. Das Personal war sehr nett und es gab gratis Frühstück, gratis Wasser und Waschmittel für die Waschmaschine. Es war sehr sauber.

Cons:

Die Klimaanlage steht auf dem Balkon, man kann sich nicht raussetzen wenn sie läuft weil es dann sehr heiß ist.

2026-08-09 • via Nuitee
I
Ignacio • couple • es
8
Pros:

Amabilidad del personal. Comodidad de la habitación

Cons:

No te hacían la habitación. Baño enano

2026-08-03 • via Nuitee
H
Holly • family_with_children • us
10
Pros:

Great location, fantastic service and inviting space!

2026-07-16 • via Nuitee
K
Kelly • solo_traveller • us
10
Lovely place to enjoy Okinawa
Pros:

This hotel is in the perfect location, away from the touristy American Village but still close to beaches, restaurants, bars and seafront walks.
The room was comfortable, clean, bright and had good kitchen essentials and a washer & dryer.
The staff were exceptional, very friendly, helpful and went out of the way to make my stay pleasant even during a typhoon and the resulting flight delays.

Cons:

Room cleaning more than twice each week would have been nice, maybe every other day even

2026-07-12 • via Nuitee
C
Cassie • couple • us
10
The best hotel I’ve ever stayed at! The staff are what made it amazing!
Pros:

The staff are the friendliest, most professional, awesome individuals EVER!!! If highly recommend staying here!

Cons:

Nothing! It was amazing! Right next to beach and has a lot of food options within walking distance.

2026-07-12 • via Nuitee
V
VANESSA • solo_traveller • us
10
Stress free
Pros:

The staff was amazing!! The staff was very welcoming and always made sure I was well taken care of!!

2026-07-04 • via Nuitee
I
Irby • couple • jp
9
Pros:

Good View of American Village fireworks.

2026-06-26 • via Nuitee