DoubleTree by Hilton New York Times Square South

Hotels
Doubletree by Hilton
8.8 (8730 reviews)
525 8th Avenue , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Housekeeping issues

Categories

Cleanliness
8.16
Some guests mentioned that rooms were not cleaned consistently during their stay.
Service
9.63
Guests praised the staff for being friendly and helpful, despite some issues at check-in.
Location
9.67
The hotel is well-located with easy access to major attractions and transport options.
Room Quality
7.62
Many reviews pointed out that the rooms are small and not very comfortable.
Amenities
9.15
Standard amenities for a hotel in this location; rooftop bar available.
Value for Money
8.11
Guests felt that the price was high for the quality and size of the rooms.
Food and Beverage
8.66
Breakfast received positive mentions, but some found prices at the rooftop bar exorbitant.
Overall Experience
9.43
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Prime Location in Hell's Kitchen District

Modern Amenities and Services

Close Proximity to Major Attractions

Book your stay at DoubleTree by Hilton New York Times Square South for a luxurious experience in the heart of Hell's Kitchen. Enjoy air-conditioned rooms with cable TV and a 24-hour front desk. Take advantage of the business center and ATM services during your stay. With Bryant Park, Empire State Building, and New York Public Library just a short distance away, you'll be at the center of it all. Explore Macy's, Madison Square Garden, and Times Square, all within reach. Don't miss out on this prime location near Teterboro Airport. Experience the best of New York City at DoubleTree by Hilton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 67.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 8730 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 9.43
X
Xuefen solo_traveller us
8
2026-08-29 via Nuitee
X
Xuefen solo_traveller us
8
2026-08-29 via Nuitee
M
MiKayla family_with_children us
7
Pros:

Staff was excellent. The beds were extremely comfortable and clean. Was perfect location for us to get to MSG! Would stay again!

Cons:

It is definitely loud. But when you are right in the city, it makes sense. We were right next to the road. I think I would've preferred a room away from the road!

2026-08-28 via Nuitee
S
Silvia extended_group it
8
2026-08-28 via Nuitee
B
Béatrice family_with_children fr
7
C’est un bon choix
Pros:

Sa situation, son roof top et la gentillesse du personnel

Cons:

Un peu vieux (salle à manger, ascenseur…) et des sans abris sur la terrasse devant.

2026-08-28 via Nuitee
D
Delfina couple it
8
2026-08-27 via Nuitee
A
Alberto solo_traveller fr
10
Sublime, je pense très certainement revenir!
Pros:

Emplacement idéal (je pense qu’il est difficile de trouver mieux), chambre très propre, jolie et bien équipée, avec une belle vue sur New York! Lit très confortable

Cons:

Dommage qu’aucun produit du mini bar ne soit gratuit :)
Ceci dit on vous offre tout de même un cookie à votre arrivée!

2026-08-27 via Nuitee
M
Michele solo_traveller it
8
Good stay.
Pros:

Good position

Cons:

Not so new and not so full of services like gym like others at same price.
Hotel WiFi didn’t work.

2026-08-27 via Nuitee
L
Lucidalva family_with_children us
10
Gostei muito parabéns a equipe
Pros:

Gostei do atendimento foi muito bom parabéns a equipe principal a do café da manhã fui muito bem recebida 👏👏👏

Cons:

Não gostei da limpeza do quarto tava muito pó nos moveis da cama

2026-08-27 via Nuitee
R
Robert solo_traveller us
10
2026-08-27 via Nuitee
N
Nerina solo_traveller za
8
Pros:

Location

2026-08-27 via Nuitee
M
Meltrine solo_traveller us
4
2026-08-27 via Nuitee
C
Cindy solo_traveller nl
6
Qua locatie zeer geschikt, maar geen 4 sterren.
Pros:

Locatie

Cons:

Erg duur, erg basic ontbijt en kamers verouderd of matig onderhouden. Was ook niet echt schoon (stof).

2026-08-27 via Nuitee
M
Maria Poulina Renee couple lu
8
Good for a stay in new york.
Pros:

The location is very central to all the sites tk see in new york.

Cons:

There were a lot of unwanted people outside the hotel in the evening.
Also there was a sudden fire alarm early in the morning and the hotel staff was not very helpful in providing guidance to the guests.

2026-08-26 via Nuitee
A
Achraf Kami solo_traveller ma
6
Cons:

Hello,

I am contacting you regarding the USD 350 security deposit that I was required to pay upon check-in at the DoubleTree by Hilton New York Times Square South.

I completed my stay and checked out, and I have already received my final receipt. However, as of August 26, 2026, I have still not received the refund of the USD 350 deposit to my bank account.

Could you please check the status of this refund and confirm when the amount was released and when I should expect it to be credited to my account?

If the refund has already been processed, please provide me with the transaction/reference number or any proof of the refund so that I can check with my bank.

I would appreciate your prompt assistance, as this amount has now been outstanding for several days.

Thank you in advance for your support.

Cordially

2026-08-26 via Nuitee
M
Mark Boss solo_traveller us
6
2026-08-25 via Nuitee
C
Casu extended_group it
8
Con qualche piccolo accorgimento strutturale potrebbe essere veramente un’ottima struttura
Pros:

Posizione, il personale gentile e disponibile, il rooftop veramente bellissimo.

Cons:

Camera piccola e al secondo piano. Ci aspettavamo un piano più alto. Finestra mal funzionante e quindi troppo rumorosa durante la notte.

2026-08-25 via Nuitee
S
Stephanie solo_traveller tc
8
Cons:

Muito barulho a noite por falta de isolação. Quem tem sono leve (como eu), não recomendo. Mas meu noivo, por exemplo, dormiu muito bem. Depende da pessoa

2026-08-25 via Nuitee
S
Susanna couple it
10
Ideale per turisti
Pros:

Struttura pulita, posizione strategica, accoglienza e professionalità del personale

Cons:

Personaggi sospetti davanti all’hotel, come barboni

2026-08-25 via Nuitee
L
Lazara Fernanda couple us
10
2026-08-24 via Nuitee