DoubleTree by Hilton New York Times Square South

Hotels
Doubletree by Hilton
8.8 (8554 reviews)
525 8th Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Housekeeping issues

Categories

Cleanliness
8.16
Some guests mentioned that rooms were not cleaned consistently during their stay.
Service
9.63
Guests praised the staff for being friendly and helpful, despite some issues at check-in.
Location
9.67
The hotel is well-located with easy access to major attractions and transport options.
Room Quality
7.62
Many reviews pointed out that the rooms are small and not very comfortable.
Amenities
9.15
Standard amenities for a hotel in this location; rooftop bar available.
Value for Money
8.11
Guests felt that the price was high for the quality and size of the rooms.
Food and Beverage
8.66
Breakfast received positive mentions, but some found prices at the rooftop bar exorbitant.
Overall Experience
9.43
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Prime Location in Hell's Kitchen District

Modern Amenities and Services

Close Proximity to Major Attractions

Book your stay at DoubleTree by Hilton New York Times Square South for a luxurious experience in the heart of Hell's Kitchen. Enjoy air-conditioned rooms with cable TV and a 24-hour front desk. Take advantage of the business center and ATM services during your stay. With Bryant Park, Empire State Building, and New York Public Library just a short distance away, you'll be at the center of it all. Explore Macy's, Madison Square Garden, and Times Square, all within reach. Don't miss out on this prime location near Teterboro Airport. Experience the best of New York City at DoubleTree by Hilton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 67.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 8554 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 9.43
J
Jude couple us
6
2026-07-04 via Nuitee
J
jacques solo_traveller fr
8
2026-07-04 via Nuitee
L
Lashon couple us
9
The DoubleTree Hilton is an excellent location to everything near popular tourist attractions and Madison Square Gardens
Pros:

Location to Penn Station, Times Square and The Piers

Cons:

The crowds hanging out outside the hotel. Can’t sit on benches to wait to check in.

2026-07-03 via Nuitee
M
Menelaos solo_traveller gr
6
Pros:

Πολυ κοντα times square

Cons:

Πολυ φασαρια, αστεγοι εξω το βραδυ, μικρα δωματια

2026-07-03 via Nuitee
F
Fabiola solo_traveller ch
7
Pros:

Very nice location, comfortable beds, clean and modern. Amazing view!

Cons:

The staff felt a bit uninterested in helping, atmosphere felt very cold. The rooms are super small and breakfast could be better.
The rooms are louds with noose from the busy road and the AC (can be turned off)

2026-07-03 via Nuitee
P
Pamela solo_traveller us
7
Stayed for one night for business. Good option, near Penn. Central. Friendly staff, comfortable room
Pros:

Solid option for a hotel near penn station. Central location.

Cons:

No real lobby

2026-07-03 via Nuitee
N
Nicolaas solo_traveller es
6
2026-07-02 via Nuitee
P
Phu solo_traveller us
5
It is not worth $
Pros:

Way too expensive for a small little room. Staff could be a little bit more friendlier or helpful.

2026-07-02 via Nuitee
J
Jens solo_traveller de
9
Falls mal wieder NY überleg ich gern wieder. Allerdings kann ich mir das nicht oft leisten im Leben
Pros:

Ich war noch nie in so einem hohen Hotel. Meine Aussicht zwar nicht auf's Empire State Building aber trotzdem interessant aus dem 28. Stock! 😀
Die Lage is schon schön zentral, nahe an EST und Metro. Auch Timesquare locker fußläufig zu erreichen. Mit etwas mehr Ausdauer auch der Central Park 😀

Cons:

Tatsächlich, wie fast alle schreiben, recht klein. Als Alleinreisender mit mittlerem Trolley ging's scho.
Und ja, bei gekipptem Fenster (mehr geht eh nicht) hört man tatsächlich den Straßenlärm auch im 28.Stock. Hat mich aber auch nicht gestört, war immer platt von meinem Tagesprogramm 😉

2026-07-02 via Nuitee
H
Hayk solo_traveller us
1
Pros:

Nothing you charge me but I don’t stay in your hotel

Cons:

Nothing you just charge me

2026-07-01 via Nuitee
E
Ehud couple il
10
2026-07-01 via Nuitee
D
Dontonio couple us
10
2026-07-01 via Nuitee
M
Maria Vittoria solo_traveller br
6
Pros:

It was pretty close to Penn Station, which is very convenient.

Cons:

The staff was unfriendly during check-in. Took more than 20min in line when I arrived because only one person was in the counter (although there were several other employees who were just around and not taking people). The room itself was okay in terms of size, but the sheets were not clean (I could see several stains) and the bathroom had bathroom flies. Finally, be aware that the hotel has something like a “plaza” in front, with some benches and trees which is pretty much occupied by homeless people who are typically around 8th avenue.

2026-07-01 via Nuitee
F
Fadael couple us
7
2026-07-01 via Nuitee
A
Aleksandar family_with_children bg
9
File like home
Pros:

Green entrance and roof top bar

Cons:

Top roof bar

2026-07-01 via Nuitee
I
Ian couple gb
8
2026-07-01 via Nuitee
S
Scott couple gb
6
Pros:

Lovely staff

Cons:

Tired hotel and decor

2026-06-29 via Nuitee
J
jackeline family_with_children us
8
2026-06-29 via Nuitee
M
Mehmet solo_traveller tr
7
2026-06-29 via Nuitee
C
CORALIE couple fr
10
2026-06-29 via Nuitee