Bristol Palace

Hotels
8 (2841 reviews)
Zamecky vrch 34 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and clean rooms
Great location with beautiful views
Cons:
Food quality inconsistent
Cold pool temperature
Some parking issues

Categories

Cleanliness
7.89
Rooms were very large and clean, but some issues noted with pool cleanliness.
Service
8.36
Staff was helpful and friendly, although there were mentions of unmotivated personnel at front desk.
Location
8.9
Great location on a hill with stunning views, convenient access to the city despite some steps.
Room Quality
8.35
Rooms were spacious and well-maintained, with good amenities.
Amenities
7.88
Spa facilities were decent but the pool was cold.
Value for Money
7.34
Some guests felt the room rate was high compared to the amenities, though location was a plus.
Food and Beverage
7.39
Mixed reviews on food quality; some enjoyed it while others found it lacking.
Overall Experience
7.86
Overall enjoyable stay with some drawbacks, including at the pool and restaurant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:48

Property Description

Historic Aristocratic Manor Setting
Bristol Palace, a historic hotel in Karlovy Vary, offers charm and elegance in a 19th-century manor. The antique wooden furnishings and pastel fabrics create a relaxing ambiance for guests.

Therapeutic Spa Treatments
Guests can indulge in classic massages, mud packs, Scotch showers, and hot-spring shower baths at the renowned spa. Experience rejuvenation and relaxation in the heart of Karlovy Vary.

Convenient Location
Located just 1 km from the Jan Becher Museum, Bristol Palace provides easy access to explore the city while enjoying a tranquil stay at the edge of Karlovy Vary.

Experience luxury, relaxation, and convenience at Bristol Palace. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2841 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
A
agron • solo_traveller • gb
7
2026-06-17 • via Nuitee
E
Elke • solo_traveller • de
8
2026-06-17 • via Nuitee
N
Nathalie • family_with_children • de
7
2026-06-13 • via Nuitee
I
Ivan • family_with_children • de
9
2026-06-13 • via Nuitee
P
Petra • extended_group • ch
8
Schöne Lage, gutes Frühstück, nette Mitarbeiter, würde wiederkommen.
Pros:

Etwas in die Jahre gekommen, aber mit viel Flair

Cons:

Zimmermobiliar und Gestaltung … etwas Mischung aus Omas Wohnzimmer und 80er Jahre gewollt, aber nicht wirklich gekonnt

2026-06-11 • via Nuitee
L
Liz • extended_group • us
3
Go somewhere else
Pros:

There was a nice view if you can find it

Cons:

The pool and spa were awful. Smelled moldy. Hard to find the pool, very far away from the rooms. Frustrating to communicate in English with any of the staff, no reason they couldn’t have something written in English. The room was old. Pull out couch was broken. It was very expensive, disappointing for the money. Very far from downtown

2026-06-11 • via Nuitee
P
peter • couple • de
8
2026-06-09 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-06-07 • via Nuitee
A
Anja • solo_traveller • de
7
Genau was wir erwartet haben, kann man machen, bissi zu teuer für was man bekommt. Lage Lage Lage
Pros:

Zeitreise in die Vergangenheit: Frühstück war ok, mehr haben wir nicht erwartet. Die Lage ist megaschön. Parken war auch problemlos möglich obwohl man es nicht mehr buchen konnte. Man ist schnell im Ort und hat einen fantastischen Ausblick aus der Suite. Es sind mehrere Häuser die zusammen gehören. Sehr schöne Gegend, die schöne russische Kirche ist um die Ecke. Mozartkugeln als Empfang im Zimmer und schön duftende Produkte des Hauses im Bad.

Cons:

Es hat halt alles einen "Charme des Ostens". Vom Wellnessbereich erwartet nicht zu viel. Schwimmbad ist schön, Saunen klein und Aufguss ist nicht erlaubt. Ein Lächeln der Angestellten erwartet man umsonst, alle sehen gestresst oder genervt aus. Essen a la Carte kann man besser außerhalb vom Hotel. Scheinbar gibt es auch Mittag und Abendbüffet, dazubuchen konnten wir es aber nicht. Es war nur a la carte möglich, das ging so...

2026-06-07 • via Nuitee
V
Valentyna • solo_traveller • ua
10
2026-06-04 • via Nuitee
L
Levan • couple • ge
9
2026-06-04 • via Nuitee
J
Jacky • family_with_children • ph
6
2026-06-02 • via Nuitee
W
Wladimir • solo_traveller • de
10
2026-06-02 • via Nuitee
J
Jürgen • couple • de
8
Ein toller Aufenthalt in Karlsbad
Pros:

Ein sehr schönes Haus mit wunderschönen Zimmern

Cons:

Das Frühstück wäre noch steigerungsfäfig

2026-06-01 • via Nuitee
Радостина • solo_traveller • bg
5
Pros:

Местоположението,има красива гледка

Cons:

Персонала не е отзивчив.Спа зоната не си заслужава.Имахме доста неприятни емоции с персонала.Доста груби.

2026-05-30 • via Nuitee
K
Katharina • solo_traveller • de
8
2026-05-29 • via Nuitee
G
Georgi70 • solo_traveller • de
10
Pros:

Reichlich Platz im Zimmer. Gute Frühstück.
Sehr Sauber, Nette und zuvorkommende Reinigungs Personal. Gute Wellnesbereich.
Gute Lage

Cons:

-

2026-05-29 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-05-27 • via Nuitee
M
Marita • couple • de
8
Pros:

Das Hotel war sehr zentral und fußläufig zur Innenstadt. Obwohl wir vorab keinen Parkplatz gebucht hatten, konnten wir auf dem Hotelgelände parken.

Cons:

Durch die alten Möbel im Zimmer, war der Geruch im Zimmer ziemlich beißend. Außerdem war es etwas staubig im Zimmer.

2026-05-27 • via Nuitee
F
Francisek • solo_traveller • de
9
2026-05-26 • via Nuitee