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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Electric vehicle charging station
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Vending machine - drinks
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Public transport tickets
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Vending machine - snacks
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Evening entertainment
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Pool bar
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Rooftop pool
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Pet bowls
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and convenience at The Westin Houston Medical Center - Museum District with air-conditioned rooms, flat-screen TVs, and kitchenettes in select rooms.
Dining Options
Indulge in American cuisine at our on-site restaurant with special dietary options available upon request for a personalized dining experience.
Convenient Amenities
From a fitness center and free bike rentals to a business center and multilingual staff, enjoy a range of amenities during your stay.
To book your stay at The Westin Houston Medical Center - Museum District and explore Houston's attractions, visit our website now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and costs USD 17.95 per 24 hours.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 46 per day.
Location
Guest Reviews
We stay here when my husband has a morning doctors appointment at Memorial Hermann Hospital as its only a few blocks from the hotel. We come in from southern Louisiana and its a 4 hour drive for us and we don't want to make that drive and then fight the Houston traffic getting to his appointment. You had a good rate as we got there that night at 8:00 pm , ate dinner at the hotel, then left at 9:00 am for his doctors appointment.
Can't think of anything... it was a very quick stay as stated above.
Unfortunately, my stay was not as pleasant as I expected.
At check-in, I was informed that the building’s gas supply had been shut off by the gas company or the fire department — I do not recall exactly which — and, as a result, the hotel had no hot water. When I asked the front desk about my options, the only alternatives offered were to cancel my reservation or find another hotel on my own.
In my opinion, the minimum the hotel could have offered was a complimentary night or some type of compensation, especially since I still decided to stay despite knowing I would have to take a cold shower.
The next day, I asked whether late check-out would be possible, or at least access to a shower service if late check-out after 6:00 p.m. was not available. Neither option was possible. Overall, I found the front desk to be very inflexible.
Given this experience, I would not stay at this Westin again.
Sehr nettes Personal. Aufmerksame Hilfe bei An- und Abreise. Bei Starkregen wurden wir mit Schirmen zu unserem Uber gebracht.
Room service kam sehr spät. Hellhörigkeit. Laute Schritte aus dem oberen Stockwerk.
Location.
Dank basement feeling room
Staff that didn’t give me the room I booked
Bad parking rates
Clean
Garrick and the valet staff (including the shuttle driver) were exceptionally helpful and kind during our stay. We definitely had a great experience because of the helpfulness navigating the area during such a busy time. As someone who values excellent hospitality, I give them a 10/10!
Stephanie is absolutely amazing. I am in town for the FIFA World Cup as an employee. She made sure I was settled in, went out of her way to check on me, and made this experience amazing. She is so personable and kind and listens to guests needs.
Fany was absolutely wonderful! Friendly, attentive, and made the entire experience seamless. Her exceptional service truly stood out. Thank you, Fany!
3 valet attendees greeted us to help with luggage. Our car safely stowed. At check in Stephanie noted my husband’s birthday and gave us birthday wine. Room nice and quiet and convenient for early morning medical testing. Easy walk to MD Anderson.
Stephanie at the Westin was fantastic! She was friendly, professional, and incredibly helpful at check-in. Excellent customer service and a great representative of the hotel.
Nice place to stay for business and leisure. Stephanie at front desk provided excellent service.
Very clean
Bath tub didn’t work
Tomas Adame arranged my room and it was excellent!!!
Nothing
The valet and shuttle team truly exemplified empathy, care, and a deeply customer-obsessed mindset.
I would love to recognize the following team members for their outstanding service: Joel G., Cam, Devin, Jhon, Yoseph, and Jonathan.
Additionally, Herman, our server at the Terrace, was absolutely awesome!
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