The Westin Houston Medical Center - Museum District

Hotels
Westin
9.4 (772 reviews)
1709 Dryden Road , Houston , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Cons:
High parking fees
Crowded valet service

Categories

Cleanliness
9.49
Rooms were noted to be very clean and comfortable.
Service
9.96
Staff, especially Ebony, received high praise for their friendliness and attentiveness.
Location
9
Convenient location near the medical center, though somewhat crowded at times.
Room Quality
9.45
Rooms are well-designed, quiet, and comfortable.
Amenities
9.48
Excellent amenities including good breakfast options and a gym.
Value for Money
8.44
Parking fees are considered high, impacting overall value.
Food and Beverage
9.49
Breakfast service and quality were highlighted positively, especially the omelets.
Overall Experience
9.86
Guests expressed a strong likelihood to stay again, citing excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Westin Houston Medical Center - Museum District with air-conditioned rooms, flat-screen TVs, and kitchenettes in select rooms.

Dining Options
Indulge in American cuisine at our on-site restaurant with special dietary options available upon request for a personalized dining experience.

Convenient Amenities
From a fitness center and free bike rentals to a business center and multilingual staff, enjoy a range of amenities during your stay.

To book your stay at The Westin Houston Medical Center - Museum District and explore Houston's attractions, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs USD 17.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 46 per day.

Location

Guest Reviews

9.4
Based on 772 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.86
C
Claire couple us
7
Pros:

Na

Cons:

Parking was outrageous

2026-05-28 via Nuitee
C
Charles solo_traveller us
10
2026-05-25 via Nuitee
H
Hennadzi Kurachkin solo_traveller us
10
Pros:

Absolutely everything. One of the best hotels in Houston that I have stayed at. Spotless clean, the staff is attentive, a luxury experience overall.

Cons:

Nothing.

2026-05-24 via Nuitee
L
Lovrich couple us
10
Great hotel!
Pros:

Very clean and comfortable. Very nice staff

Cons:

Does not work with booking.com, they did not have my reservation when I arrived!

2026-05-20 via Nuitee
L
Lilliam solo_traveller us
10
Would love to stay there again. Has a staff that horas above and beyond!
Pros:

Great location, very nice property. The staff was beyond excellent and went above and beyond.

2026-05-19 via Nuitee
A
Alain couple fr
10
2026-05-18 via Nuitee
A
Allen solo_traveller us
9
2026-05-18 via Nuitee
1
113tjw Business Secaucus, New Jersey
10
Great hotel
Pros:

Great hotel. Great gym and pool. Lovely rooms. Great room service, Many and Katheryn were great. Took great care during my stay.

2026-05-14 via Tripadvisor
K
kendricd2026 Business
10
Amazing
Pros:

The valet team Garrick, Tim and Yoseph was awesome! Had a business event to attend and they helped me get in and out on time and professionally manner! When I come to Houston again, will definitely book here!

2026-05-11 via Tripadvisor
R
Rosa family_with_children us
10
Pros:

Todo me gustó está súper
Comodidad , súper limpio
Personal muy amable
Alberca muy agradable

2026-05-11 via Nuitee
S
Susan couple us
10
2026-05-09 via Nuitee
J
jeanettemQ533AN Business
10
Amazing customer service from Chris and Demarcus
Pros:

Chris and Demarcus were super helpful in helping us with our time sensitive packages that were delivered to the hotel. They were super professional and prompt with their service

2026-05-06 via Tripadvisor
J
jasminee424 Solo travel
10
Amazing team
Pros:

Valet was a very pleasant experience. The crew was super fast and took care of me. I want to thank Cris Quincy Demarcus for all the help.

2026-05-06 via Tripadvisor
M
MaryRuthB8 Family
10
Hotel and shuttle service
Pros:

My daughter and I stayed here while she was going to MD Anderson. Our room was perfect for what we needed. The staff throughout the hotel were wonderful. A HUGE shoutout to the men working the shuttle service! They were professional, friendly, as well as compassionate. They made sure that getting to and from MDA was stress free. We truly appreciated them.

2026-05-04 via Tripadvisor
S
Sharon family_with_children us
5
2026-05-04 via Nuitee
L
laurasA8295DG Couples
10
A Great welcoming check in at the Westin
Pros:

Stephani t was extremely helpful at the front desk with our checking in experience. Her cheerful personality immediately created a warm and relaxed breath of calmness after driving the hectic Houston highways. I highly recommend you choose the Westin if your trip brings you to the Medical Center in Houston Texas!!

2026-05-03 via Tripadvisor
M
Marina couple us
4
2026-05-03 via Nuitee
B
beemenk2022 Business
10
Excellent service. Thank you Stephanie.
Pros:

Stephanie made a lasting impression from the moment I checked in. As a Marriott Ambassador Elite, I’ve experienced a wide range of service levels, and hers truly stood out. She was professional, cheerful, and effortlessly personable, creating an experience that felt both polished and genuinely welcoming.

What stood out most was her attention to detail. She consistently went out of her way to make sure I was taken care of, even anticipating the small things. After noticing I was working from my room and that I enjoy tea, she made sure it was always well stocked. It was thoughtful without ever feeling overdone.

Every time I passed by, she greeted me warmly and took a moment to connect in a way that felt authentic, not transactional. That kind of presence is rare.

Stephanie delivered 10/10 service and elevated the entire stay. She is exactly the kind of person who defines exceptional hospitality.

2026-05-01 via Tripadvisor
F
Freedom690972 Family Austin, Texas
10
Great place
Pros:

Great welcome. Very friendly, energetic and helpful.
Bar and restaurant are wonderful as well.

2026-05-01 via Tripadvisor
T
troycayman Family North Side, Grand Cayman, Cayman Islands
10
Top-notch amenities and service in all areas!
Pros:

From the time I arrived at valet parking, I was treated like a king and that continued through my entire five day stay in all areas of the hotel.

The bed is otherworldly. I say this because I’ve never experienced such good sleep.

Due to the length of my stay I had the opportunity to meet a housekeeper on my floor. She was kind enough to afford me with brief, but very pleasant conversations (every day) before returning to the job at hand.

Her name is Fany. Should you be so fortunate to meet her, you will understand why I’m mentioning her. She works hard and does a wonderful job, but it’s her genuine kindness and pleasant demeanor that impressed me.

Again, from Valet to Front Desk to Restaurant everyone treated me very well and made my stay memorable.

I highly recommend this hotel.

2026-05-01 via Tripadvisor