The Westin Houston Medical Center - Museum District

Hotels
•
Westin
9.4 (824 reviews)
1709 Dryden Road , Houston , us
+1 713-730-2404

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Cons:
High parking fees
Crowded valet service

Categories

Cleanliness
9.49
Rooms were noted to be very clean and comfortable.
Service
9.96
Staff, especially Ebony, received high praise for their friendliness and attentiveness.
Location
9
Convenient location near the medical center, though somewhat crowded at times.
Room Quality
9.45
Rooms are well-designed, quiet, and comfortable.
Amenities
9.48
Excellent amenities including good breakfast options and a gym.
Value for Money
8.44
Parking fees are considered high, impacting overall value.
Food and Beverage
9.49
Breakfast service and quality were highlighted positively, especially the omelets.
Overall Experience
9.86
Guests expressed a strong likelihood to stay again, citing excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:11

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Westin Houston Medical Center - Museum District with air-conditioned rooms, flat-screen TVs, and kitchenettes in select rooms.

Dining Options
Indulge in American cuisine at our on-site restaurant with special dietary options available upon request for a personalized dining experience.

Convenient Amenities
From a fitness center and free bike rentals to a business center and multilingual staff, enjoy a range of amenities during your stay.

To book your stay at The Westin Houston Medical Center - Museum District and explore Houston's attractions, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs USD 17.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 46 per day.

Location

Guest Reviews

9.4
Based on 824 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.86
C
Colby • couple • us
10
Great
Pros:

Great

Cons:

Nothing

2026-07-25 • via Nuitee
B
Berrios • extended_group • us
10
My family and I had an amazing time.Everything was just beautiful. We plan to stay there again.
Pros:

We love the restaurant experience! The chef came out introduced himself and was very personable.

Cons:

N/A

2026-07-25 • via Nuitee
B
Blanca • family_with_children • us
9
2026-07-25 • via Nuitee
E
erik • family_with_children • us
10
2026-07-24 • via Nuitee
D
De Rodney • couple • us
10
Everything was great
Cons:

Area and Rooms

2026-07-24 • via Nuitee
W
Wilcox • family_with_children • ca
9
2026-07-24 • via Nuitee
F
fantjanalisa • Family
10
Great stay!!!
Pros:

Awesome service!!
Cameron, was great and all the staff and bellman were wonderful!
One bedroom Suite was very roomy and very nice. The restaurant and bar were great also!! We shall return!

2026-07-23 • via Tripadvisor
J
Judy • couple • us
10
Overall it was great
Pros:

Loved the service, cleanliness of the rom and surrounding property.

Cons:

Cost of valet parking

2026-07-23 • via Nuitee
H
Hamad • solo_traveller • ae
9
2026-07-22 • via Nuitee
T
Tim • couple • us
9
2026-07-20 • via Nuitee
M
Marsha • couple • us
8
The public parking garage just across the street is essential!!
Pros:

Location, excellent beds, quiet, spacious bathroom and room.

Cons:

Two lamps in room didn’t work ( maybe burnt out bulbs). Should have free coffee conveniently available in the morning ( not just to be made in the room).

2026-07-18 • via Nuitee
4
489donniec • Family
10
Jasmine Cruz 👏
Pros:

I love this hotel and stay here often for business. I had a stay recently where my wife and 8 year old son joined me. Jasmine Cruz welcomed us and checked us in very quickly. Immediately, she began talking with my son and having fun with him. He loves staying in hotels. We got to our room and she surprised us with an upgrade. That was not it though. She then had some cookies and an amazing note for my son delivered to our room. He absolutely loved it and doesn’t want to leave this hotel. Thank you Jasmine for being so thoughtful and amazing at what you do. The Westin should be thankful to have an employee like you. Can’t wait to see you again!!! Please give Jasmine a big hand clap and high fives!!!!

2026-07-15 • via Tripadvisor
J
jennifercO5357OU • Family
10
Recommend Westin
Pros:

The Westin was a great location to visit family in Houston Methodist. Everyone was pleasant and helpful. Especially Savior, Devin, and Garrick.

2026-07-15 • via Tripadvisor
J
jeffreyfQ4810XJ • Family
10
Hangin’ in Houston
Pros:

Spent 11 days at the Westin. Great experience. Professional staff, clean rooms, good food & amenities (fitness center, pool) . Of particular note, the 3rd party car valet team. I parked for 11 days and didn’t always have cash to tip each time. The crew was always very professional, helpful, timely and fun.

2026-07-14 • via Tripadvisor
R
radcliffq2021 • Business
10
Great service provided.
Pros:

Fany was the best when cleaning my room. She is a great worker. Francisco eepaired my HVAC unit and was extremely professional. Thank you

2026-07-12 • via Tripadvisor
J
Jennifer • solo_traveller • us
10
Convenient comfortable stay for medical appts
Pros:

Easy access- clean- enjoyed the pool- convenient shuttle

Cons:

Nothing

2026-07-11 • via Nuitee
B
Brandon • couple • us
8
2026-07-05 • via Nuitee
M
Margret • couple • us
10
Doctors visits are not fun... so it wasn't a fun stay, but, comfortable and easy for us.
Pros:

We stay here when my husband has a morning doctors appointment at Memorial Hermann Hospital as its only a few blocks from the hotel. We come in from southern Louisiana and its a 4 hour drive for us and we don't want to make that drive and then fight the Houston traffic getting to his appointment. You had a good rate as we got there that night at 8:00 pm , ate dinner at the hotel, then left at 9:00 am for his doctors appointment.

Cons:

Can't think of anything... it was a very quick stay as stated above.

2026-07-04 • via Nuitee
B
BNA-Wanderlust • Business • Nashville, Davidson County, Tennessee
10
A great hotel for access to the Medical Center and Museum District
Pros:

The Westin has nicely renovated the former Medical Towers building into a great hotel convenient to the Medical Center, Rice University, and the Museum District. All of these are a nice walk from the hotel, but can also be accessed via the hotel's free shuttle that will take you anywhere nearby.
As a Bonvoy Ambassador elite, we had a double queen room on a high floor. Rooms are a bit small and lack a formal desk area or sitting chair, but have a hightop table with stools for work or sitting. The room and bathroom were both very clean. The Heavenly Bed offered a great night's sleep. Depending on your preference, do note that the bathroom did have a shower/tub combo, unlike many new and recently renovated properties that have gone to walk-in showers only.
Service was great - a warm welcome on arrival. Valet parking was very prompt and friendly. Breakfast had a wide variety on the menu and was served quickly.
I look forward to returning again when I stay in this area of Houston.

2026-07-03 • via Tripadvisor
R
Rodrigo • solo_traveller • mx
4
Disappointing Stay and Inflexible Service
Cons:

Unfortunately, my stay was not as pleasant as I expected.

At check-in, I was informed that the building’s gas supply had been shut off by the gas company or the fire department — I do not recall exactly which — and, as a result, the hotel had no hot water. When I asked the front desk about my options, the only alternatives offered were to cancel my reservation or find another hotel on my own.

In my opinion, the minimum the hotel could have offered was a complimentary night or some type of compensation, especially since I still decided to stay despite knowing I would have to take a cold shower.

The next day, I asked whether late check-out would be possible, or at least access to a shower service if late check-out after 6:00 p.m. was not available. Neither option was possible. Overall, I found the front desk to be very inflexible.

Given this experience, I would not stay at this Westin again.

2026-07-02 • via Nuitee