Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Delicious breakfast
Excellent location
Cons:
High price
Limited amenities

Categories

Cleanliness
9.3
Reviews indicate a clean and well-maintained hotel environment.
Service
9.8
Numerous reviews highlighted the exceptional responsiveness and friendliness of the staff.
Location
9.8
The hotel is praised for its location, being close to the city center while being in a quiet area.
Room Quality
9.3
Rooms are described as spacious and well-equipped, though some mentioned the need for updates.
Amenities
8.3
Amenities were mentioned positively with some notes on limited availability at times.
Value for Money
8.3
Some reviews suggest the price is high for the quality provided, impacting perceived value.
Food and Beverage
9.3
The breakfast options and quality were frequently highlighted as excellent.
Overall Experience
9.5
Overall sentiment reflects a high level of satisfaction with most aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:54

Property Description

Luxurious Accommodations

Smile Lanna Hotel, located in the heart of Chiang Mai, offers elegant 5-star accommodations with modern amenities. The air-conditioned rooms feature free WiFi, flat-screen TVs, and private bathrooms, providing guests with a comfortable stay.

Exceptional Facilities

Guests can enjoy a range of facilities including a fitness centre, outdoor pool, and a terrace to relax and unwind. The hotel also offers free shuttle service, a 24-hour front desk, and an on-site restaurant serving delicious meals.

Convenient Location

Situated close to popular attractions such as Wat Phra Singh and Chedi Luang Temple, Smile Lanna Hotel is the perfect choice for travelers interested in exploring the city. With free private parking and proximity to the airport, convenience is guaranteed.

Book your stay at Smile Lanna Hotel for a luxurious and convenient experience in Chiang Mai.

Important information:

Please be advised that alcohol is not served on the property, including in the mini-bar and restaurant. However, guests are welcome to bring their own alcoholic beverages with no additional charge.

Please note that property is under construction from 2 Dec 2022 until 31 March 2023, noise may be effected during 9.00AM until 5.00 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for THB 200 per person per night when using an available cot.
    Children up to and including 12 years old stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2886 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
B
Beate Sophia solo_traveller us
7
OK, Hotel, no alcohol served, no way to have a nice cocktail by the pool.. also the breakfast was very mediocre at best.
Pros:

Nice hotel, but construction around the pool made me not wanna hang out by the pool.. plus a lot of noisy small kids who were excited to be in the pool obviously.

Cons:

Needs to be spruced up a little bit

2026-05-30 via Nuitee
A
Alket extended_group gb
10
2026-05-30 via Nuitee
J
Jill theodora wilhelmina family_with_children nl
10
Fantastisch hotel! Zou zeker weer gaan
Pros:

Alles. Mooie kamer, heerlijk zwembad, personeel super vriendelijk! Met name Doi van Security. Wat een fijne vent. Happy hour lekkere cakejes en vers fruit.

Cons:

X

2026-05-30 via Nuitee
F
Felix Antonio extended_group es
10
Pros:

Un encanto de hotel , personal amable , buenos servicios, traslado al mercado nocturno y al aeropuerto incluido en la tarifa , muy bonitas las instalaciones.. excelente estancia ..

2026-05-30 via Nuitee
T
Tanya solo_traveller gb
8
2026-05-29 via Nuitee
D
Dvir couple il
10
מומלץ בחום!
Pros:

צוות מדהים ומאוד מאוד שירותי שתמיד מעוניין לעזור ולסייע .
חדרים גדולים
ארוחת בוקר מגוונת

Cons:

מיקום מעט מרוחק ממרכז העיר

2026-05-28 via Nuitee
E
Eneko couple es
10
2026-05-28 via Nuitee
B
Bhavesh family_with_children in
10
2026-05-27 via Nuitee
O
Ondrej family_with_children cz
10
Pros:

The breakfast was amazing in both ways, the variety of choice and the quality. Very good coffee, freshly cooked omelete of choice, American, European, Thai and Asian food.

2026-05-27 via Nuitee
M
Martine couple gb
8
Great value for money, friendly staff,
Pros:

Really great hotel, lovely friendly staff. Great value for money

Cons:

Could do with a chest of drawers in the room to unpack items that don’t need hanging into

2026-05-26 via Nuitee
E
Edo solo_traveller nl
9
Top gehad.
Pros:

Leuk hotel. Grote bed en ruime slaapkamers. Vriendelijke personeel.
Ontbijt was goed en kan tot 1030.
Je hebt dagelijks happy hour, gratis Fruit, koekjes en sap.
10 min van de airport.
Ze hebben dagelijks een gratis shuttel die je naar de Night market brengt. Echt een aanrader om daar te eten.
Je kan ook hun tuk tuk reserveren vanaf 100 bath.
Zwembad was oké.
Overkant een park waar je s'avonds veel lokal ziet sporten. 2030 gaat het licht uit.
Kortom heerlijk gehad bij Smile Lanna

Cons:

Zwembad maar tot 19uur
We hebben in de middag loempia's gehad van hun menu....niet echt speciaal, als je het vergelijkt met de avondmarkt.
Hun smooties van de smile coffie zijn wel oké...
Sommige strandstoelen zijn echt aan vervanging to

2026-05-26 via Nuitee
C
CysKo couple nl
9
Smile Lanna makes you smile :)
Pros:

Breakfast is great, the staff is the nicest ever. Doi is there with his smile and friendlyness every day. The vibe, the garden and the pool are amazing. Will return

2026-05-25 via Nuitee
G
Guy solo_traveller fr
9
2026-05-24 via Nuitee
C
CysKo solo_traveller nl
9
One of the best hotels in Chiang Mai
Pros:

The vibe is amazing. Doi receives you with the greatest smile every day. The entire staff is super friendly. The rooms are great the garden is beautiful and the pool is awesome. That's why I keep coming back.

2026-05-24 via Nuitee
I
Ivan solo_traveller gb
10
2026-05-23 via Nuitee
A
Amaury couple fr
8
Un bel hôtel entre ville et nature
Pros:

Grand lit, confortable. La chambre était spacieuse et moderne.
Extérieur paisible, pas mal d’activités gratuites proposées. La navette pour l’aéroport est gratuite.
Le petit déjeuner est très qualitatif, complet et délicieux
Enfin le personnel de l’hôtel a été adorable avec nous durant ce séjour

Cons:

La climatisation se déréglait tout le temps - on la réglait à 24°C et elle se baissait automatiquement à 21°C
Les horaires de la piscine étaient assez restreints avec une fermeture à 19h - cependant compréhensible au vu des enfants très bruyants qui enlevaient un peu du sentiment paisible de l’établissement
Quelques travaux sur la durée de notre séjour également
Enfin, la TV semble être une smart TV mais pas d’application donc il était difficile de regarder d’autres choses que des chaînes TV thaï le soir

2026-05-23 via Nuitee
C
christophe couple fr
10
2026-05-23 via Nuitee
סקורניק couple il
10
2026-05-22 via Nuitee
C
Carokhs family_with_children fr
9
Très bon séjour
Pros:

En entrant dans ce (petit) complexe on se sent tout de suite à l'aise, le personnel est très gentil et agréable. Tout est mignon, les chambres sont spacieuses et bien aménagées, nous avions demandé 2 chambres côtés à côtes nous avons été servis car nous étions reliés par le jardin à l'arrière (en rdc nous avions la vue sur la piscine).
Le petit déjeuner était varié et bon, le café est excellent.
Les équipements sont corrects. Petit plus pour la navette gratuite aéroport, navette pour le night market tous les jours et les ateliers de confection de bracelet qui ont lieu tous les jours et qui ont énormément plu à ma fille.

Cons:

La literie trop dure qui ne nous convenait pas

2026-05-21 via Nuitee
C
Cas couple be
10
Fantastisch
Pros:

Het hotel was echt top, locatie was heel goed, het personeel was top, shout out security man Doi! Fantastische vent!! Zwembad was heel goed, echt een aanrader

Cons:

Niets.

2026-05-21 via Nuitee