Starhotels Terminus

Hotels
•
Starhotels
8.5 (3664 reviews)
Piazza Garibaldi 91 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Clean and organized hotel
Cons:
Uncomfortable room temperatures
Issues with bedding

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, but internal room conditions such as hot temperatures and limited air circulation were concerns.
Service
8.75
General standard of service noted, though there were some disappointment about the upgrade promise.
Location
9.25
Multiple reviews praised the hotel's central location and its proximity to the train station.
Room Quality
7.75
Room temperatures and comfort levels received criticism, impacting overall perception of room quality.
Amenities
8.25
Amenities were mentioned, but some issues with comfort, such as bedding and noise from outside.
Value for Money
8.75
Some comments about the price being high for the experience, but overall value seems acceptable.
Food and Beverage
8.25
Good breakfast but some details, such as the taste of bacon, could be improved.
Overall Experience
8.75
A blend of both positive and negative feedback led to a generally favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Panoramic Terrace with Gulf Views
Enjoy stunning views over the Gulf of Naples from our panoramic terrace. Watch the sunset or sip your morning coffee with a breathtaking backdrop.

Elegant Rooms with Modern Amenities
Experience luxury in every detail with rooms adorned in light wood furniture, premium fabrics, and free Wi-Fi. Relax and unwind with satellite TV and a well-stocked minibar.

Culinary Delights and Refreshing Beverages
Indulge in a mix of international and traditional Neapolitan cuisine at the Odeon Restaurant. Unwind at the Buddy bar with a cup of Neapolitan coffee or a cocktail, accompanied by light snacks.

Book your stay now at Starhotels Terminus and elevate your Naples experience with our unparalleled hospitality and prime location near major transport hubs.

Important information:

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 3664 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
J
Jose • couple • es
8
Muy buen hotel para moverte por Nápoles y alrededores
Pros:

La ubicación del hotel es perfecta para moverte por el centro de Nápoles y utilizarlo como punto de partida y de retorno para moverte por los alrededores de Nápoles al estar al lado de la estación de tren. Puedes ir a Pompeya o a otros destinos de forma cómoda. El desayuno es variado y la atención muy buena.

Cons:

Bastante ajetreo en la zona (inconveniente de estar situado al lado de la estación)

2026-06-13 • via Nuitee
J
Joanna • solo_traveller • pl
10
Highly recommended comfortable hotel in great location.
Pros:

Location, very clean hotel and rooms, excellent breakfast with gluten and lactose free options. Fresh juices, ect. We will come back. Fresh coffee at breakfast. Generally helpfull staf.

Cons:

Scrambed eggs should be improved. Missing cups for tea & coffee for 10 - 15 minutes.

2026-06-12 • via Nuitee
K
KOTOFUSA • solo_traveller • jp
8
2026-06-12 • via Nuitee
K
KOTOFUSA • solo_traveller • jp
7
2026-06-12 • via Nuitee
R
RUPA • family_with_children • us
9
2026-06-12 • via Nuitee
P
Piotr • couple • pl
8
2026-06-12 • via Nuitee
R
Raissa • couple • gb
8
if you are looking to visit Pompeii and Herculaneum and wish to stay in a very good hotel and convenient location- I w
Pros:

Convenient location just next to the Central station.
Beautiful building and comfortable , spacious and very clean rooms .

We have booked a tour to Pompeii with GetYourGuide and the meeting point for the pickup was at the entrance to Starhotels Terminus !
I understand that many guides use this location as a meeting point.

Cons:

Na

2026-06-12 • via Nuitee
S
Stella • couple • us
9
駅前の便利で安心なホテル
Pros:

何を置いてもロケーションの良さ。列車に早朝乗って日帰りでアマルフィ、考古学博物館も地下のメトロから、プロチダ島行きの港は20数分の徒歩。駅に着くとホテルが近くてホッとします。窓の防音もよくできていて、イタリアン特有のうるさいクラクションもほとんど聞こえないため、よく眠れた。

Cons:

タオルが貧弱。朝食のコーヒーがおいしくなくてがっかり。エスプレッソ、カプチーノ、マキアートなどなくて、ポットにあらかじめくんであるコーヒーのみでした。外で飲み直しました。購入しなければならないミニバーには自分が買って来た水やワインなど一切入りません。今どき冷蔵庫は空でも良いと思う。

2026-06-11 • via Nuitee
H
Hubert • solo_traveller • de
8
2026-06-09 • via Nuitee
S
suk wan • couple • hk
10
Very convenient and comfortable
Pros:

Breakfast very good

2026-06-09 • via Nuitee
Y
Young-Ju • solo_traveller • kr
8
2026-06-07 • via Nuitee
A
At76 • solo_traveller • it
10
Pros:

Tutto perfetto!!!!

2026-06-07 • via Nuitee
A
Alberto • couple • it
7
Pros:

Posizione, comodità, posizione

Cons:

Camera molto piccola, molte zanzare che secondo me non venivano da fuori

2026-06-07 • via Nuitee
D
Dana • couple • us
10
2026-06-07 • via Nuitee
T
Terhi • couple • fi
9
Pros:

Aamiainen oli heikohko. Ruoka oli osittain loppu ja lämmin ruoka kylmää.

2026-06-06 • via Nuitee
E
Erica • couple • it
5
Siamo stati scontenti perché ci hanno cambiato stanza e la seconda non era comoda
Cons:

Non è più pulito come prima

2026-06-06 • via Nuitee
M
Miguel • solo_traveller • us
8
2026-06-05 • via Nuitee
B
Brigitte • extended_group • at
7
2026-06-05 • via Nuitee
A
Alessandro • couple • it
10
2026-06-05 • via Nuitee
L
Luiz Roberto • solo_traveller • br
8
2026-06-04 • via Nuitee