Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Friendly staff
Cons:
Small rooms
Inadequate storage
Poor breakfast service

Categories

Cleanliness
8.08
Mixed reviews about room cleanliness; adequate but not exceptional.
Service
8.55
Service had some complaints about staff behavior during breakfast, affecting overall experience.
Location
9.59
Excellent location close to transport and parks, highly praised in reviews.
Room Quality
7.04
Rooms described as small and lacking storage space, inconsistent quality across rooms.
Amenities
8.07
Basic amenities available but some reports regarding inadequate size and functionality.
Value for Money
7.53
Limited value considering room size and breakfast experience.
Food and Beverage
6.58
Breakfast quality has been criticized; average at best.
Overall Experience
8.55
Overall experience is positive due to location, but mixed feelings about rooms and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:20

Property Description

Centrally Located Property

The Pembridge Palace Hotel offers a prime location within walking distance to Hyde Park and Royal Albert Hall. With Whiteleys shopping centre just a 10-minute walk away, guests have convenient access to both leisure and retail destinations.

Convenient Access to London’s Landmarks

Situated near Bayswater and Queensway Tube stations, guests can easily explore London's iconic landmarks, shopping districts, and museums. The hotel's strategic location ensures a seamless travel experience for visitors looking to immerse themselves in the city's vibrant atmosphere.

Relaxing Courtyard and Modern Amenities

Guests can unwind in the hotel's tranquil courtyard and garden during warmer seasons. The well-appointed rooms feature carpeted floors, TVs, and free Wi-Fi access in public areas. Additionally, the spacious eating area serves a delicious continental breakfast for a delightful start to the day.

Book your stay at Pembridge Palace Hotel for a memorable London experience!

Important information:

The hotel reserves the right to pre-authorize credit cards prior to arrival.

The card used to make the reservation must be presented upon arrival to the front desk.

Please note that any reservation for 6 rooms or more for the same dates or name will be considered a group and will have different booking conditions, deposit and cancellation policy.

Please note that the card holders name must match the name on the booking. Guests who have provided a card that does not match their name are required to contact the property in order to fill out a third part authorization form before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 14930 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 6.58
Overall Experience: 8.55
M
Matthias • couple • de
3
2026-09-19 • via Nuitee
G
Giorgia • couple • it
9
Soggiorno bellissimo
Pros:

La struttura è molto carina e pulita, mi è piaciuto molto il fatto di trovare bollitore, te, caffè,
Latte e biscotti per tutto il soggiorno perché mi consentiva di fare una prima colazione appena sveglia e una merenda il pomeriggio. Nelle vicinanze tanti pub e punti per fare la colazione sia tipica che dolce

Cons:

La finestra difficoltosa da aprire, la posizione parzialmente comoda perché bisogna percorrere un 10 minuti a piedi per la metro e essendomi stancata molto avrei preferito essere più vicina, però c ‘è da dire che il quartiere è residenziale e molto tranquillo e curato, è anche bello passeggiare sulla strada

2026-09-19 • via Nuitee
C
Carolina • couple • it
9
Posto molto accogliente, pulito e con tutti i confort.
Pros:

Posto molto accogliente in una zona tranquilla ma vicinissima alla metro e a strade con negozi, ristoranti e supermercati. Stanza un po’ piccola ma compresa di tutti i confort e coccole. Colazione mitica assolutamente consigliata. Il personale è molto gentile e disponibile.

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
7
Fine.
Pros:

Staff were nice.

Cons:

Smell in the room.

2026-09-19 • via Nuitee
L
Laurent • solo_traveller • ch
8
Pros:

Calme
Silencieux
Emplacement
Proximité de lieux animés sans en avoir les inconvénients

Cons:

Lumière dans les couloirs durant la nuit, il pourrait y avoir des détecteurs de mouvement

Bruit du réfrigérateur durant la nuit

2026-09-19 • via Nuitee
C
Campbell • solo_traveller • gb
8
2026-09-19 • via Nuitee
Y
Yılmaz • solo_traveller • tr
9
Pros:

Odaları yeterli, temiz, merkeze yakın ve personeller ilgili güler yüzlü

2026-09-19 • via Nuitee
I
Igor • solo_traveller • il
8
2026-09-19 • via Nuitee
E
Eleonora • solo_traveller • it
9
A due passi da Londra, per raggiungerne il cuore
Pros:

Atmosfera calda ed accogliente, in un quartiere tranquillo ma allo stesso tempo vicino a zone "vive" e ricche di negozi e fermate della metro.
L'hotel si trova a 15 minuti a piedi dal quartiere di Nottingh Hill e dalla famosa Portobello Road.
A 10 minuti si trova uno degli ingressi di Kensington Garden, collegato ad Hyde Park

Cons:

Mi è piaciuto tutto del soggiorno, non ho appunti negativi.

2026-09-19 • via Nuitee
K
KEMAL TUNAHAN • family_with_children • tr
5
Calisanlar harika ancak tesis bakimsiz.B kati(alt kat)sakın tercih etmeyin
Pros:

Calisanlar guleryuzlu ve yardimci.

Cons:

Rutubet,bakimsiz ve perdeli banyolar

2026-09-19 • via Nuitee
Z
Zuzanna • solo_traveller • pl
9
2026-09-19 • via Nuitee
B
Buß • family_with_children • de
5
2026-09-19 • via Nuitee
S
Sandra Patrícia • extended_group • pt
9
2026-09-18 • via Nuitee
N
Natalia • family_with_children • es
7
2026-09-18 • via Nuitee
S
Sian • family_with_children • gb
9
2026-09-17 • via Nuitee
C
Constance • solo_traveller • us
8
Pros:

The place was clean. staff were really helpful. The room was small but adequate for one person. It had a mini fridge and was good value for what I paid for it. Also, it was close to public transportation.

Cons:

The location was not as close to Central City as I had expected - my lack of due diligence, however it was within walking distance to public transportation. Also, there were steps from the street to check in point which were difficult for me to negotiate with heavy luggage.

2026-09-17 • via Nuitee
J
jose Ignacio • couple • es
4
2026-09-17 • via Nuitee
A
Alexis • couple • fr
9
2026-09-17 • via Nuitee
G
Georgescu • solo_traveller • ca
9
2026-09-17 • via Nuitee
E
Esther • solo_traveller • it
8
We liked it well enough
Pros:

The 24/7 reception is very convenient
Good location
Great to have a fridge
Helpful staff but quite slow to respond
Had no issues

All in all it was an average stay, nothing memorable nor anything to complain about
Just what you would expect for the price

Cons:

Small room, small bathroom
Staff slow to respond but helpful
Thin walls (better bring ear plugs)
Too small a table for two people to use

2026-09-17 • via Nuitee