The Notary Hotel, Philadelphia, Autograph Collection

Hotels
Autograph Collection
8.5 (950 reviews)
21 North Juniper Street , Philadelphia , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor housekeeping
Valet service issues

Categories

Cleanliness
7.83
Housekeeping rooms were not properly cleaned.
Service
9.3
Staff was fantastic; however, valet service is a major concern.
Location
9.34
Excellent location right by Reading Terminal and close to many attractions.
Room Quality
8.79
Rooms are charming and have personality.
Amenities
7.82
Limited bar options and basic food offerings.
Value for Money
8.78
Great value for the historic and well-maintained hotel.
Food and Beverage
7.33
Breakfast is overpriced for what is offered.
Overall Experience
8.8
Overall, good experience but some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Historic Elegance
Experience luxury at The Notary Hotel, Philadelphia, Autograph Collection, a historic gem near the Convention Center and Independence Hall. Listed on the National Register of Historic Places, immerse yourself in the rich heritage of the city.

Modern Comforts
Indulge in contemporary guest rooms featuring flat-screen TVs, iPod docking stations, and free WiFi. With added amenities like refrigerators and private bathrooms, enjoy a comfortable stay with all the conveniences you need.

Culinary Delights and Exploration
Savor a delightful meal at the on-site Sabroso+Sorbo Restaurant & Bar. Afterward, take a leisurely stroll to Rittenhouse Square, just 1.2 km away, and explore the vibrant surroundings to complete your Philadelphia experience.

Book your stay at The Notary Hotel, Philadelphia, Autograph Collection for an unforgettable blend of history and luxury.

Important information:

Please note the Breakfast Included rate includes breakfast for 2 adults and accompanying children under 12 years of age. Additional charges apply for further guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 62.48 per day.

Location

Guest Reviews

8.5
Based on 950 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
A
Antonella family_with_children br
10
Perfect location. Thank you for such a lovely stay.
Pros:

I liked Everything. Beautiful building, well-located. The room was very quiet and comfortable. The hotel has the nicest people working in the staff. I would love to come Back many times.

Cons:

I liked Everything.

2026-07-22 via Nuitee
K
Kelly family_with_children us
5
2026-07-21 via Nuitee
H
Hussin family_with_children us
1
2026-07-20 via Nuitee
B
Beth family_with_children se
10
2026-07-20 via Nuitee
S
Simonato family_with_children br
9
Pros:

Localização excelente

Cons:

Eu pedi duas camas e elas não era camas grandes. Estava em 4 pessoas. Também me cobraram 30 dólares para eu ficar mais duas horas além do check out.

2026-07-19 via Nuitee
L
Luis Felipe extended_group br
1
* I was wrongly charged for breakfast - Fui lesado no café da manhã
Pros:

Localização

Cons:

I was unfairly charged for breakfast.

We were charged an additional US$39, with the explanation that there was a maximum breakfast allowance for four people. However, my Booking.com reservation clearly stated that breakfast was included in the room rate, with no restrictions or limitations mentioned.

After my friends ended up paying the incorrect charge, I went to the front desk to request that the issue be resolved, but they did not help. Instead, they simply referred me to the restaurant.

At the restaurant, after I explained the entire situation, the manager agreed to refund US$39 to the same credit card that was used to book the room. To my surprise, instead of processing the refund, they charged my card an additional US$39.

I filed a complaint with Booking.com, but I have not received any response so far.

I am still waiting for the refund of the incorrect US$39 charge, as well as the US$39 that the restaurant manager agreed to refund.

Em Português:

Fui lesado no café da manhã.

Fomos cobrados em US$ 59, sob a alegação de que havia um limite máximo para quatro pessoas. No entanto, na minha reserva pelo Booking estava claramente informado que o café da manhã estava incluído no valor da diária, sem qualquer ressalva ou limitação.

Depois que meus amigos acabaram pagando a cobrança indevida, desci à recepção para solicitar a correção do erro, mas não obtive qualquer solução. A equipe simplesmente transferiu a responsabilidade para o restaurante.

No restaurante, após explicar toda a situação, foi acordado que seriam estornados US$ 39 no mesmo cartão utilizado para a reserva do quarto. Para minha surpresa, em vez de realizar o estorno, foi efetuada uma nova cobrança de US$ 39 no meu cartão.

Abri uma reclamação junto ao Booking, mas até o momento não obtive qualquer retorno.

Aguardo o estorno da cobrança adicional de US$ 39 e também a devolução dos US$ 39 que haviam sido prometidos pela responsável pelo restaurante.

2026-07-17 via Nuitee
L
Luciana extended_group br
8
2026-07-16 via Nuitee
M
Miroslav extended_group cz
5
2026-07-13 via Nuitee
O
Oswaldo solo_traveller ec
10
Pros:

Todo perfecto recepción lo mejor

2026-07-12 via Nuitee
S
sk family_with_children py
9
2026-07-09 via Nuitee
R
Relax08445622129 Family
10
Top Notch!
Pros:

We had an absolutely fantastic stay at The Notary Hotel! The location is perfect for exploring the city, and the view from our room was truly unbeatable.What really made our trip memorable, though, was the incredible staff. Tokyo at the front desk greeted us with so much enthusiasm and kindly offered us a room upgrade; she was absolutely lovely and made us feel welcome right away. We also had dinner at the hotel restaurant, where Claude took excellent care of us and was incredibly nice. The restaurant had surprisingly reasonable prices. Between the prime location, stunning views, and top-tier hospitality from Tokyo and Claude, we couldn't have asked for a better experience. We will definitely be back!

2026-07-07 via Tripadvisor
G
Giancarlo extended_group br
7
2026-07-07 via Nuitee
Z
Ziv family_with_children il
8
2026-07-06 via Nuitee
J
Joshua solo_traveller us
9
Cons:

World Cup

2026-07-06 via Nuitee
L
Lezrac77 solo_traveller us
8
2026-07-06 via Nuitee
3
3maning couple us
9
Lovely Boutique style hotel in the heart of Philly!
Pros:

Location was fantastic. Reception desk staff was kind an friendly. Beds and pillows were super comfy BUT the sheets are a bit crunchy and loud. Great in room coffee very appreciated, spacious rooms and the AC worked well which was much needed for the week we were there! Bar was nice but small. We were in for a quick one night stay for the World Cup right before the July 4th holiday. The city was a buzz. Would go back!

Cons:

Need softer sheets but beds super comfy. It was a quick one night stay so we didn't use many facilities. Would go back again.

2026-07-06 via Nuitee
S
Stacy-Ann solo_traveller us
10
Pros:

The food

Cons:

Everything was great

2026-07-06 via Nuitee
R
Reginald couple us
6
The stay was average.
Pros:

The location was ideal.

Cons:

The bathroom was cramped. The toilet was too low to the floor. There needs to be a fridge in the room. Since downtown Philadelphia is full of places to eat, there was no place to keep any left overs or snacks. Also, there was no place to get late night snacks in the hotel.

2026-07-05 via Nuitee
F
Filipe family_with_children br
6
Only location was good!
Pros:

Location, it was close to everything. You can visit most city attractions walking from the hotel.

Cons:

Staff. In breakfast they were very rude. Also breakfast options are very poor.

2026-07-04 via Nuitee
M
Michael couple de
5
2026-07-04 via Nuitee