Glasgow Grosvenor Hotel

Hotels
•
Independent
8 (150 reviews)
1-9 Grosvenor Terrace, Glasgow, Scotland, G12 0TB , Glasgow , GB
+44 141 339 8811

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Wedding services
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Cleanliness issues
Poor breakfast
Service inconsistencies

Categories

Cleanliness
7.14
Several mentions of the hotel showing its age, with issues like cracked sinks and need for deep cleaning.
Service
8.11
Friendly staff noted, but some comments on service being slow and lacking attentiveness.
Location
9.65
Consistently praised for its fantastic location, walkable to attractions.
Room Quality
7.6
Rooms were noted as large but showing signs of wear and cleanliness issues.
Amenities
8.63
Amenities mentioned positively, though breakfast was minimal and poor quality.
Value for Money
7.59
Comments suggest the hotel is overpriced relative to room quality.
Food and Beverage
6.64
Breakfast was described as dreadful, affecting overall dining experience.
Overall Experience
8.61
Guests had mixed experiences balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:51

Property Description

Experience the elegant charm of the Glasgow Grosvenor Hotel, where Victorian aesthetics meet modern convenience.

Exceptional Amenities
Stay connected with complimentary wireless internet access and enjoy personalized concierge services to cater to your every need. For families, babysitting services are available for a surcharge, ensuring peace of mind during your stay.

Delicious Dining
Savor culinary delights at the renowned BoVine Restaurant or unwind with your favorite drink in the inviting bar/lounge. Indulge in a hearty English breakfast, freshly prepared to fuel your adventures.

Convenient Services
With a 24-hour front desk, dry cleaning/laundry services, and luggage storage, every facet of your stay is covered. Explore the nearby attractions, including the University of Glasgow and Kelvingrove Art Gallery, just minutes away.

Your perfect getaway awaits; secure your stay at the Glasgow Grosvenor Hotel today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 150 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
L
Laura • family_with_children • us
9
A lovely hotel in a lovely walkable location.
Pros:

Wonderful location! Wonderful staff!

Cons:

No fans and was a bit stuffy because it was hot outside.

2026-07-24 • via Nuitee
L
Lucy • couple • gb
6
2026-07-23 • via Nuitee
I
Ian • extended_group • gb
9
I thought £724 was overpriced and there was no breakfast!Apart from that it was excellent
Pros:

Location

Cons:

Nothing

2026-07-23 • via Nuitee
U
Ulrika • family_with_children • se
6
Good location, very warm in sunny weather, no attention to extras
Pros:

Good location ,

Cons:

Very warm room, no AC and windows can only be opened a tiny bit. We Had booked a travel cot and received confirmation. No travel cot in the room on arrival, asked again and it was set up without any bedding. Asked reception for bedding , was given an enormous sheet (after the reception staff had finished their chat…)

2026-07-23 • via Nuitee
K
Karen • solo_traveller • au
7
Great location, very clean, rooms are a bit tired.
Pros:

Great location, clean rooms, staff great.

Cons:

Rooms are in need of refurbishing. Cracked sink, marks in plaster, tired decor. No fridge in room. No Airconditioning, only a fan. Paid for a room with a view of the botanical gardens, but all I could see were the trees along the road.

2026-07-23 • via Nuitee
K
Kirstin • family_with_children • gb
1
Horrendous
Pros:

Absolutely nothing accept the location.

Cons:

The unbearable heat of the “signature suite” we booked which was outdated, dusty and dirty (dead flies on the windowsill and a woman’s tweezers). I then complained about the heat of the room and had to wait two hours for housekeeping to bring fans. The fans made no difference to unbearable heat and stuffy atmosphere in the room. I may add i had this booked for over a year as I was staying here before during and after my wedding at Oran mor. I didn’t even get so much as a glass of wine or card to congratulate me and staff were the most incompetent staff I have ever come across in my life. Not only that, I had to sleep in a smaller, cooler room and in the morning of my wedding I went for a shower and shower head fell off. I complained to a manager Fraser in the morning and said I would need another cool room again for the evening of my wedding and he said he would sort it for me returning. He did not. I had argue with the reception to get a cool room the night of my wedding when I came back. Awful experience and will be complaining further to seek some sort of compensation for this diabolical stay!!! Totally unimpressed with the hotel itself but the incompetent staff who seemed like it was their first day on the job made it even worse! I am embarrassed my friends and family had to stay here. Absolutely abysmal!!! I am still in shock

2026-07-22 • via Nuitee
K
K • solo_traveller • fr
3
2026-07-22 • via Nuitee
F
Farshad • solo_traveller • gb
1
Won’t be back. No air con, loud surrounding, dirty rooms
Cons:

Poor facilities for a 4 star hotel

2026-07-22 • via Nuitee
D
Dian McCalum • extended_group • jm
6
I loved the location and the facade. The room could have been equipped with a microwave/toaster.
Pros:

The breakfast could be more varied - the main course that is.

Cons:

Lack of variation - there was sausage, bacon, beans everyday!

2026-07-22 • via Nuitee
S
Stephen • family_with_children • ie
8
Pros:

All good.

2026-07-21 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-07-21 • via Nuitee
C
Catherine • couple • ae
3
2026-07-21 • via Nuitee
H
Holly • couple • ca
8
2026-07-21 • via Nuitee
D
Duggan • solo_traveller • gb
9
2026-07-20 • via Nuitee
I
Ian • solo_traveller • gb
5
Cons:

The room I ordered was,nt the room I got, an no one on recpcion could fix this,,,,£230 for a room worth maybe £130,

2026-07-20 • via Nuitee
M
Martin • couple • gb
6
Short. Very convenient location, a little tired.
Pros:

Great location

Cons:

I didn’t like the nonchalant way the staff dealt with check-in. Quite old fashioned, required the swipe of a card for security as opposed to an Apple Pay transaction. I don’t make the rules says the receptionist. I don’t often carry a card but was lucky to have one that day.

2026-07-20 • via Nuitee
J
John • solo_traveller • gb
7
2026-07-20 • via Nuitee
F
Fiona • couple • gb
8
2026-07-20 • via Nuitee
D
Duggan • solo_traveller • gb
7
Pros:

The hotel was very suitable for my needs in a wheelchair.

Cons:

The noise coming from the goods lift taking cleaning staff to each floor.

2026-07-19 • via Nuitee
G
Gary • couple • ae
10
Easy checkin, nice room, lovely stay.
Pros:

Great location, nice staff.

Cons:

Nothing

2026-07-19 • via Nuitee