Holiday Inn Norwich North by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (1820 reviews)
Cromer Rd , Norwich , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and tidy rooms
Good value
Cons:
Plumbing issues
Food quality concerns
Lack of personal touches

Categories

Cleanliness
7.66
Room was spacious and clean. However, plumbing issues reported, which may affect perceptions of cleanliness.
Service
9.13
Staff members were described as superb, polite, and helpful throughout various reviews.
Location
8.67
Convenient location mentioned positively, adding to the overall comfort.
Room Quality
7.62
Rooms clean but specific plumbing issues in one room noted, affecting overall room quality perception.
Amenities
8.15
Facilities such as breakfast options and dog-friendly policies were appreciated, though some amenities had issues.
Value for Money
8.61
Good value reported by several reviewers, despite some complaints about food pricing.
Food and Beverage
7.16
Mixed reviews on food quality and cost, indicating room for improvement.
Overall Experience
8.63
Overall, guests had a pleasant stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Spacious Rooms and Convenient Amenities

Enjoy large, spacious air-conditioned rooms, ample parking, a restaurant, a lounge/bar, and a fully equipped health club pool and gym, plus attentive, welcoming service.

Fitness and Relaxation Facilities

North of Norwich, this Holiday Inn has a fully equipped gym. If you prefer more gentle exercise, then the 13-meter pool with hot tub, steam room, and sauna is the place for you.

Dining and Entertainment Options

The Concorde Restaurant, with its impressive daily buffet breakfast, also serves a carvery lunch on Sundays and is open every evening for dinner. The lounge bar is open every day until late and is an ideal venue for a quicker, lighter snack.

Book now to experience the perfect blend of comfort, convenience, and top-notch service at Holiday Inn Norwich North.

Important information:

Please note that different terms and conditions apply depending on the room type selected, and it is important to note all information prior to proceeding.

'Park Stay & Go' packages are available which include one night's accommodations, VAT, service and up to 5 or 8 or 15 Days on-site parking. Please contact the hotel for further information.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4.95 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1820 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
S
S family_with_children gb
9
2026-06-11 via Nuitee
A
Andrew couple gb
8
2026-06-10 via Nuitee
R
RAS Saar GmbH solo_traveller de
6
To work there, it was ok
Pros:

Breakfast ok

Cons:

Rooms and interior on pictures did not match the reality. It seems to be older that pictures show. Perhaps you mix up different Holiday Inn on your webside, so expectation was more than reality.

2026-06-09 via Nuitee
D
Debbie couple gb
7
Wouldnt rush back
Pros:

Big room

Cons:

A bath that worked, no hot water, restaurant food was inedible

2026-06-06 via Nuitee
S
Simon Hempen solo_traveller nl
8
Pros:

Leuk trendy interieur en direct naast het vliegveld. Ontbijt was top

Cons:

Hotel ruikt naar chloor van het zwembad

2026-06-05 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Staff very friendly
Room excellent

Cons:

Everything was good
Absolutely amazing
Nothing to worry about

2026-06-04 via Nuitee
S
Svitlana solo_traveller fr
10
Bien
Pros:

L'accueil, le service PDJ, la situation géographique

Cons:

Isolation sonore

2026-06-04 via Nuitee
M
marksS3223JQ Business The Netherlands
10
Great staff
Pros:

Amazing staff, and a special mention to Sylvia she went over and above for use! What a lady 👏🏻😍🙌🏻❤️

2026-06-03 via Tripadvisor
R
Richard couple gb
6
Pricey for what it is …
Pros:

Location

Cons:

Price

2026-06-03 via Nuitee
J
Judith couple gb
8
Excellent value for money with lovely staff
Pros:

The staff were all lovely and all the facilities varied and good. It was excellent value for money.

Cons:

The room tea and coffee were very basic, there was no conditioner or hard soap

2026-06-02 via Nuitee
L
Laura couple gb
8
2026-05-31 via Nuitee
C
Charlotte family_with_children gb
8
Perfect rooms and staff for a short stay as a family.
Pros:

The hotel room was clean and really big. The staff were all friendly. Kids packs which was a nice touch.

Cons:

The swimming pool really wasn't nice. It was old and run down and dirty. Wouldn't have gone in- but promised the children.

2026-05-31 via Nuitee
J
John solo_traveller gb
10
Pros:

Excellent.
I will certainly return.no

Cons:

No negativd comment

2026-05-31 via Nuitee
L
Lorna solo_traveller gb
8
2026-05-31 via Nuitee
A
ASAMI family_with_children jp
8
Clean, Comfortable, and Great for Kids
Pros:

The staff were very friendly and especially kind to children. The kids’ area in the restaurant was also very helpful and made our visit much more enjoyable. The facilities were clean, the food was delicious, and overall it was excellent value for money.

Cons:

On Saturday morning, my child was reprimanded by a woman who was doing water walking exercises in the pool. It was disappointing, as the pool should be a shared space for everyone.

2026-05-30 via Nuitee
H
Hayley couple gb
10
Excellent
Pros:

Everything, was great

Cons:

Nothing to report

2026-05-30 via Nuitee
J
Jasvir couple gb
8
Good
Pros:

Clean good pool good breakfast choice

Cons:

Clean

2026-05-29 via Nuitee
L
Lydia couple gb
10
2026-05-28 via Nuitee
R
Robbie family_with_children gb
10
2026-05-28 via Nuitee
S
Stephanie couple gb
8
Due to visiting family, this hotel was a perfect one night stay. We would stay again.
Pros:

Our booking was for a standard double (with a walk-in shower), but as an IHG Member, we received a room upgrade that included bathrobes and slippers, plus two complimentary drinks from the bar.
The reception team and bar staff were very friendly and accommodating.

Cons:

The TV signal was very intermittent. When mentioned to the reception team upon departure, we were told that, unfortunately, this happens more often when the weather is very hot, but less often when the weather is cold.

2026-05-28 via Nuitee