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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private parking
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Electric vehicle charging station
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience modern rooms with flat-screen TVs, tea/coffee facilities, and stylish decor. Some rooms offer stunning views of Clifford's Tower.
Fitness and Wellness
Stay active at the 24-hour gym with cardio equipment, weights, and stretching areas to keep you in top shape during your stay.
Convenient Location
Located in the heart of historic York, just a short walk from popular attractions like Jorvik Viking Centre, York Minster, and the Grand Opera House.
Book now to indulge in luxury, fitness, and convenience at the York Hilton.
Please note, the property offers valet parking only and it costs £30 per day. Guests must not park their own car unless using Clifford's car park opposite, which is run by the council. Please be aware that the Clifford's Tower is undertaking some vital conservation works to protect the tower and make improvements for visitors - this will restrict your view of the tower slightly from some of the rooms, but everything will be back to normal later this year. Sorry for the inconvenience
Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The staff had terrible issues the day we arrived
It was hot
Saturday
Busy and the IT was off line returning the team to pen and paper.
But despite all that they were wonderful.
Nothing to add lived it all
Location , friendly staff
Bathroom very small
Perfect location. Friendly staff, in particular Christine who worked in the bar was amazing. So helpful, knowledgeable about the area and really went that extra mile with her kindness. What a lovely lady!
It was all lovely.
Very comfortable room with refillable toiletry bottles. The location is great for visiting main attractions and walking distance from the station. Breakfast was buffet style, all fresh hot food. I also had a dinner one night which was first class. Very friendly staff too.
My only suggestion is not to exchange bath towels that are left hanging up…..a bit more for the environment…. but glad to see the refillable toiletry bottles.
Staff were excellent onsite car parking was fantastic. Housekeeping standards were excellent.
Bathroom a little dated
Os funcionários são maravilhosos, a localização é excelente e a cama é muito confortável e com lençóis e travesseiros muito bons.
Achei a cama um pouco estreita para o padrão do hotel.
Clean, modern and great location
La ubicación es excelente! Nos permitieron dejar el auto antes del horario de check in. Aunque es de pago. La recepcionista fue muy amable.
El valor del parking elevado.
This hotel is perfectly located for wandering around York town centre, including The Shambles. Our room overlooked the York Tower, which is exactly what I hoped for when booking! The breakfast was very tasty.
The parking arrangements were less than ideal: what sort of hotel doesn't have enough parking for all of its guests?! Fortunately, we were able to park over the road at a reasonable rate.
Everything
Nothing
The location was good and close to the main attractions in York.
booked through Booking.com and specifically reserved a room with a castle view, but we did not receive the room or view we had booked. The hotel also has no air conditioning, and the room was extremely hot and uncomfortable. The staff were not helpful, and when we tried to speak to them, they were often unresponsive and their attitude was not welcoming. Overall, I was very disappointed with the way we were treated.
Todo
Nada
The breakfast and variety of food in the restaurant to choose from was fabulous and highly recommended. The hotel was very clean on the stairs and surrounding areas and the bedroom were of standard clean
the mattress on the bed was very hard and uncomfortable and the pillows went flat when your head rested on them. Room was very warm but did have air conditioning but was very loud. Lots of noise from outside people entering in and out of hotel and noise from restaurant below early in the morning
Only location
Outdated , soulless , business hotel with limited parking option
Everything you would expect from a top-tier hotel! The room was extremely comfortable, with a gorgeous view and a fantastic location.
We want to give a special thank you to the staff. We arrived in the morning completely exhausted because our flight had been rescheduled and we had to travel overnight without sleep. The receptionist went above and beyond to get us a room well before the official check-in time so we could rest before exploring the city. That gesture meant the world to us!
It was the ideal place in terms of comfort and location for the kind of stay we needed, situated in a truly beautiful spot.
We are so happy we stayed here—everything was great!
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