Residence Inn by Marriott Raleigh Crabtree Valley

Hotels
Residence Inn
8.5 (212 reviews)
2200 Summit Park Lane , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Spacious rooms
Cons:
Blood stains on bedding
Pool operational issues
Inconsistent service at the bar

Categories

Cleanliness
7.64
Blood stains were found on the comforter; overall cleanliness was highlighted positively.
Service
9.11
Staff, especially at the front desk and the bartender, received positive mentions despite some issues.
Location
8.65
The neighborhood was described as quiet, contributing positively to the stay.
Room Quality
8.6
Rooms were roomy and well-equipped, though some issues were noted.
Amenities
8.13
Various amenities were offered, but some services like the pool faced operational issues.
Value for Money
8.59
Overall good value based on the provided services and amenities.
Food and Beverage
8.64
Breakfast quality was praised, though some coffee service issues existed.
Overall Experience
8.61
Despite some negatives, the overall experience remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:18

Property Description

Luxurious All-Suite Hotel Experience

Spacious Suites with Kitchenettes
Indulge in the comfort of our suites equipped with kitchenettes, dining areas, and cozy seating areas. Enjoy the convenience of a 32-inch flat-screen TV, free WiFi, and a range of amenities for a relaxing stay.

Delicious Dining Options
Start your day right with a complimentary hot breakfast buffet and 24-hour coffee. Unwind at the manager's reception with complimentary beer and wine on select evenings. For fitness enthusiasts, our hotel offers a hot tub, fitness center, and outdoor swimming pool.

Convenient Location and Nearby Attractions
Benefit from our proximity to Raleigh-Durham International Airport and explore the Capital Area Greenway trails. With popular venues like PNC Arena, Carter Finely Stadium, and North Hills shopping center just a short drive away, there's always something exciting to discover.

Book your stay now for a memorable experience at our Crabtree Valley Residence Inn Raleigh hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Sat, Oct 31, 2026 until Fri, Apr 30, 2027
Hot tub/jacuzzi is closed from 2027-04-30 until 2026-10-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 212 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
N
Nikoletta solo_traveller hu
8
Pros:

Kényelmes, nagy ágy, tiszta, szép fürdőszoba, tágas konyha, kellően felszerelve.
Jó helyen. Nagyon finom a reggeli!

Cons:

A légkondicionáló egyenesen az ágyra fújja a levegőt. Kinti forróságban éjszaka is óriási erővel, nagyon hideget fúj. Ez látja el az egész szobát levegővel. Nem állítható, ablak nem nyitható.

2026-07-12 via Nuitee
M
Marchelle couple us
9
2026-06-30 via Nuitee
M
Melissa couple us
8
2026-06-21 via Nuitee
V
V673IPmichaelh Family
10
My stay at the Residence Inn Downtown Raleigh NC
Pros:

Stay at Residence Inn by Marriott Downtown Raleigh

First, my wife Ann and I enjoyed the hospitality and professional care taken by several of your staff. We arrived on Thursday June 11th about 4:30 PM and Departed June 14th about 10:30 AM.

On arrival Brandon and Susan took care of our bags as we waited to check in with brother Tim Hathaway, a Marriott employee at the Inner Harbor Marriott, Baltimore MD. Both Brandon and Susan were helpful with our accommodations and made us comfortable as we waited for the arrival of my brother to check us in. Brandon assisted on several occasions and provided keys when they did not work in our room. Susan also assisted us with our accommodations and room. We stayed in the Room 412.

On arrival, I met Gabby on your staff who managed the coffee shop downstairs. She was friendly and answered several questions regarding the food and beverage offerings.

After checkin, we freshened up and ensured that the Family Dinner at the Roof Top restaurant was made. Brandon advised that I proceed upstairs to the restaurant to confirm the Family of 10-12 was made and also updated the reservation time. I met Ava on your staff at the Roof Top restaurant and she assured me that reservation was made and updated the time of arrival. Along with Ava, Jennae and Jenny assisted with serving of drinks and appetizers and dinner. They did an exceptional job taking of our party throughout the evening.

Also, during our stay breakfast was exceptional, and servers Lionel, Paul, and Liz provided their attention to detail with food and beverages and cleared our places as we finished our breakfast. Tammy on your staff checked us in for breakfast and greeted us each morning. She also assisted my wife Ann by provided some Tylenol and comforted her regarding her knee which limited her mobility.

We had dinner at the downstairs restaurant on June 12th, where we were served by Jessie and Ava. Both did an excellent job with service and the food (Salmon, Sweet Pea Risotto, and Steak Rare) was perfectly cooked to please myself, my spouse Ann, and my brother Tim and his partner Holly.

Finally, we checked out with Lorie and Robert, both were exceptional. Lorie assisted me with finding the Sheraton down the street where two of my family were staying. Robert also was exceptional and pleasant and provided information and assistance with room issues such as the noisy ice maker in our room during our stay.

2026-06-15 via Tripadvisor
A
Alexis couple us
8
Very comfortable!
Pros:

Very nice, comfortable & had everything you needed as far as kitchen supplies!

2026-05-25 via Nuitee
A
April couple us
10
Will return it was great experience
Pros:

The staff was amazing

Cons:

Clean comfortable and relaxing

2026-04-27 via Nuitee
T
Travis couple us
9
2026-04-15 via Nuitee
L
LaTasha couple us
8
2026-04-13 via Nuitee
L
LaTasha couple us
10
2026-04-13 via Nuitee
M
McNeil couple us
10
2026-03-26 via Nuitee
D
Debra extended_group us
10
Wonderful stay
Pros:

Clean clean clean staff was friendly

2026-03-23 via Nuitee
M
Marina family_with_children us
10
Pros:

Новый чистый отель внимание персонала

2026-03-23 via Nuitee
T
Tychena couple us
10
2026-03-16 via Nuitee
H
Hodges couple us
10
2026-02-22 via Nuitee
P
PatePied Couples Clinton, Tennessee
10
You Won’t Be Sorry! Stay!!!
Pros:

This was easily one of the best Residence Inn ‘s we have stayed at and being titanium for life we’ve stayed in a lot!
Immaculate from check-in to the room.
Everything we needed was above expectations.
Young man at check-in was friendly and compedent

2026-02-21 via Tripadvisor
L
Lauren family_with_children us
10
We will be staying again!
Pros:

Everything was well maintained. Very clean and staff was super nice.

2026-01-20 via Nuitee
R
Roshunda extended_group us
7
2026-01-19 via Nuitee
B
baxter703 Family Tampa, Florida
10
Thank you for kindness and excellence
Pros:

Sincere appreciation to the entire staff for all-around wonderful service during sad time for our family.

Shout out to Deja and James at the front desk, especially, for answering pesky questions and always smiling.

Grounds and hotel impeccable.

While pool area closed for season and too cold to full experience the patios, beautifully arranged.

Good parking, well lit, nice walking trail nearby, felt safe in area with nightly patrolling.

Room was wonderful escape; comfortable beds, little to no noise room to room nor hallway, nicely furnished, clean and well maintained.

Good food. Breakfast area nicely arranged with friendly efficient staff and typical but abundant Residence Inn fare.

We ordered from the bar one night; tasty and reasonably priced...allowed us to stay in for the night.

Kudos to entire team!

2026-01-18 via Tripadvisor
D
dianecG3453XF Couples
10
Residence Inn made a bad week almost enjoyable
Pros:

Waking up to discover the basement level of your home is underwater is not a good way to start your day! To make a long story short, we were going to have to get out of our house for at least a few days, so I searched for a nearby hotel that would take dogs. There were several and I feel fortunate that I landed on Residence Inn. Our "few days" have now been a week and I have a feeling it'll be at least another week before we get home, but what could have turned into a week of sheer misery has been most pleasant because of the staff and facilities. Starting with the room: we asked for a suite and were given one far from the elevators. I have some trouble walking so after we saw the room we asked if we could get one closer to the elevator and were immediately moved to a roomy suite in a perfect location (and right across the hall from the laundry!) The small kitchen is adequate and the bathroom roomy (we later realized this was a handicapped suite, so it has an airy feel to it). Parking is free and easy and we've gotten a spot close to the entrance every time. The front desk staff is friendly and accommodating. They are quick to deal with issues. For example this morning the lock on our door died. They had a technician show up in less than ten minutes to fix it. The woman who seems to run the breakfast area is warm and attentive. Speaking of breakfast...I don't remember any better in a hotel. Every morning there are scrambled eggs (cage free this morning), potatoes, a couple of meat choices (sausage of some variety/bacon), a variety of other goodies like mini quiches, pancakes, etc. bagels, english muffins, bread, oatmeal and toppings, fruit, and your basic kids' cereals. And seriously good coffee. For those of you with dogs: Although the carpet in our room is spotless and there is zero doggy odor, it was clear by the way our dog sniffed every inch of it that he was not the first to stay there. Made us laugh. Outside the hotel, there are several areas where dogs can relieve themselves and your Fido will lead you straight there. Sorry for the long review. I think I'm a little wound up after this crazy week, but I hope I've helped you make a good hotel decision.

2026-01-09 via Tripadvisor
P
Parker couple us
10
2025-12-13 via Nuitee