Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.89
Room cleanliness issues mentioned, including dirty bathrooms and dated rooms.
Service
8.36
Staff were described as friendly and helpful across multiple reviews.
Location
8.4
Multiple reviews praised the hotel location near the city and local attractions.
Room Quality
6.35
Several comments about rooms being dated and issues with the bathroom.
Amenities
6.88
Amenities like Wi-Fi and convenient parking were mentioned, but some were found lacking.
Value for Money
6.34
Rooms considered overpriced for the condition and age of the property.
Food and Beverage
6.89
Breakfast and bar facilities received mixed reviews but generally acceptable.
Overall Experience
6.86
Despite some issues, the general sentiment was moderately positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:00

Property Description

Prime Location near Swan River

Located in the heart of Perth CBD, the newly refurbished Mercure Perth on Hay offers a prime location near the beautiful Swan River. Perfect for exploring nearby attractions like the Perth Mint, Kings Park, and shopping precincts, as well as enjoying funky rooftop bars.

Comfortable and Well-Equipped Rooms

Choose from 127 thoughtfully designed hotel rooms featuring generous beds, TV, Wi-Fi, safety box, ironing equipment, and air conditioning. Enjoy the convenience of amenities such as guest laundry, luggage storage, and 24-hour front desk.

Dining and Meeting Facilities

Indulge in delicious meals at the on-site restaurant and bar, offering breakfast and an all-day menu for in-room orders. With spacious meeting spaces and board rooms, Mercure Perth on Hay is perfect for both business and leisure travelers.

Ready to experience the best of Perth? Book your stay at Mercure Perth on Hay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that full payment is required upon arrival. Please note that there are few parking options available for guests at Mercure Perth on Hay. For $30 per day, guests are able to park on-site at the Hotel - this is subject to availability upon arrival. Alternatively, there is offsite, secure parking available 656 feet walk from the Hotel for an additional charge of $25 per night. On arrival, the team will assist guests with parking requirements. There is free on-street parking, in front of the hotel from 18:00 to 08:00 each day. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Guests are required to show a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

7
Based on 2572 reviews
Cleanliness: 5.89
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.34
Food and Beverage: 6.89
Overall Experience: 6.86
S
Sean • solo_traveller • au
8
2026-08-29 • via Nuitee
H
hans • solo_traveller • au
3
2026-08-29 • via Nuitee
R
Richard • extended_group • au
8
2026-08-27 • via Nuitee
I
Imeri • couple • au
10
Pros:

Beautiful place room
Is nice place is right in the middle of the city

2026-08-27 • via Nuitee
S
Sharmila • couple • zw
8
Pros:

Location

2026-08-26 • via Nuitee
K
korrin • solo_traveller • au
7
Highly convenient and very comfy.
Pros:

Great location, walking distance to everything needed. Rooms were large and spacious.

Cons:

Was a little dated and in need of some maintenance

2026-08-24 • via Nuitee
H
Hollett • couple • au
6
Would book somewhere else next time, but good breakfast spread
Pros:

The location was fit for purpose
The breakfast
The bed was comfy
Most of the staff were pleasant people

Cons:

Dinner was woeful, the food was expensive and very salty, burger was burnt and bun was rock hard - the pulled pork just had bbq sauce on it and wasn’t very juicy - highly disappointing and in hindsight wish we’d had it sent back after paying $75.

We were told we could park at hotel on phone on the morning we arrived and got there and was told by the same Staff member that the car park was full, so that was also frustrating

2026-08-23 • via Nuitee
T
Thomas • solo_traveller • au
1
2026-08-23 • via Nuitee
P
Paul • solo_traveller • au
5
Cons:

Air conditioner did not work, also bed kept seperating due to being 3 king singles pushed together. Had a terrible nights sleep

2026-08-23 • via Nuitee
R
Rachael • solo_traveller • au
9
Pros:

Comfy beds

Cons:

Not a fan of bath tub in the shower

2026-08-23 • via Nuitee
A
Anusca • couple • au
8
Pros:

Big room

Cons:

No parking
No toilet brush

2026-08-22 • via Nuitee
C
casie • solo_traveller • au
8
Pros:

In the city close to everything for transport and to sightsee, car parking was accommadated and an amazing free breakfast.

Cons:

Nothing to coment

2026-08-20 • via Nuitee
W
Wolfgang • couple • au
4
Outdated needs updating
2026-08-16 • via Nuitee
S
Susan • couple • au
5
2026-08-15 • via Nuitee
K
Keith • solo_traveller • au
3
The motel is poor, based on: lack of maintenance, lack of upkeep no investment in the Motel.
Pros:

Location was good

Cons:

I had to request a comfort chair for the room, as depicted in web site.
You can't place your items under the sink in the bathroom as the cabinets have been removed and have been boarded up.
I had to leave the balcony door open for cold air, as the aircon is less than adequate.
Meals at the restaurant are average and the portion size is very small.
You could not place any bottles in the fridge door, as the railing was missing.
It is like no investment is being made into the Motel and the owners are simply cashing in. I would not stay there again.
The Mecure name used to mean something, and I question if someone from Mecure actually audits its motels to ensure they are meeting the minimum standards.

2026-08-13 • via Nuitee
G
Graeme • solo_traveller • au
7
Pros:

Easy access to hospital

Cons:

Buffet breakfast was overpriced for what was supplied, anywhere else would be half the price

2026-08-12 • via Nuitee
R
Robert • solo_traveller • au
6
Pros:

Comfortable clean bed.

Cons:

Bathroom and shower bath

2026-08-12 • via Nuitee
S
Susan • couple • au
5
Comfortable convenient and reasonable price
Pros:

Location

Cons:

Very short staffed, only one staff member available who was doing the best he could.
Wasn’t told about parking.
Aircon wasn’t working.
No wine glasses in the room

2026-08-11 • via Nuitee
J
Judith • solo_traveller • au
1
2026-08-09 • via Nuitee
C
Chris • solo_traveller • au
7
2026-08-07 • via Nuitee