Hotel Granvia Kyoto

Hotels
8.9 (4995 reviews)
Shimogyo-ku Karasuma-dori Shiokoji-sagaru JR Kyoto Station Karasuma Chuo-guchi , Kyoto , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Dusty shelves
Old room aesthetic
Limited buffet breakfast

Categories

Cleanliness
8.31
Guest mentioned dusty shelves, indicating a need for improved cleanliness.
Service
9.28
Staff assistance was praised multiple times, especially in supporting a guest with disabilities.
Location
9.82
Many reviews highlighted the excellent location, right next to Kyoto Station.
Room Quality
8.77
Rooms were described as spacious and comfortable, although one was noted as old.
Amenities
8.8
Hotel amenities were generally well-received, with some positive mentions about breakfast.
Value for Money
8.76
Overall good value noted, but some concerns about prices being high.
Food and Beverage
8.31
Japanese breakfast was rated highly, while the western breakfast had mixed feedback.
Overall Experience
9.18
Overall positive experiences were reported, culminating in a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Luxurious Amenities
Hotel Granvia Kyoto offers an indoor swimming pool, a fitness centre, and a variety of dining options. Guests can also enjoy the steam room, hot tub, and a collection of over 1000 art pieces.

Chic and Modern Rooms
The spacious rooms at the hotel are elegantly decorated with modern facilities. Each room features large windows, an LCD TV, extra-long beds, and a well-equipped bathroom. Complimentary WiFi is available throughout the property.

Convenient Location
Situated just a 3-minute walk from Kyoto Tower, the hotel is centrally located near Kyoto Station's shopping mall and museum. With easy access to popular attractions like Arashiyama and Fushimi Inari Shrine, Hotel Granvia Kyoto is the perfect choice for travelers looking to explore the cultural wonders of Kyoto.

Book your stay at Hotel Granvia Kyoto now to experience luxury and convenience in the heart of Kyoto!

Important information:

Please note that service styles may change over time.

Please note that the minimum age is 18 years for swimming pool and fitness centre access.

Extra charges apply to use the swimming pool and fitness centre.

***** Regarding temporary power outage due to electrical equipment inspection *****

We will carry out electrical equipment inspection work as required by law on the following schedule.
Due to the inspection work, the hotel's facilities and equipment will be out of power during the following hours.
We apologize for any inconvenience this may cause and appreciate your understanding.

●2027/1/19 (Tuesday) when staying
In-room power outage time 2026/1/20 (Wednesday) 1:30-5:40

●2026/2/2 (Tuesday) when staying
In-room power outage time 2026/2/3 (Wednesday) 1:00-5:40

Examples of equipment that cannot be used during power outages
All electrical equipment including TV, refrigerator, lighting, electrical outlets, internet service (wired/Wi-Fi), toilet cleaning, air conditioning equipment, elevators, etc.
*Stopping time may vary depending on work conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Location

Guest Reviews

8.9
Based on 4995 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
M
Martinelli extended_group it
10
Siamo stati molto bene
Pros:

Molto ben organizzata

Cons:

Comoda e ottimale

2026-08-15 via Nuitee
N
NORIKO solo_traveller jp
9
2026-08-14 via Nuitee
尾崎 solo_traveller jp
7
2026-08-14 via Nuitee
J
junko couple jp
9
Pros:

駅直結で、暑い中外を歩かずホテルに入れるのはとても助かりました。ホテル内から宅急便の発送ができたのもよかったです。

Cons:

特になし。

2026-08-13 via Nuitee
N
Nicholas solo_traveller my
7
Convenient but need to be vigilant
Pros:

Conveniently located within Kyoto station hence easy to travel using the Shinkansen and to/from airport.
Buffet breakfast is sumptuous with lots of local and international cuisine options.

Cons:

This is a complain which I had lodged. I was out at 6am to the shrine and was back to the room at 12pm, with the room cleaned and done. I slept since it was an early morning wake. Around 1pm, there was loud knocks on the door and before I can even opened the door, the cleaner tried to barge it. Luckily I was clothed and latched the door as usual, though I did not put the ‘Do No Disturb’ sign. I question how can someone come into the room when there was no sign that I had put to ‘Make the Room’ though the cleaner knocked. Response given by the hotel was it was normal for supervisor to check once the room has been cleaned to ensure all in order, but in this case the check was late for 3 hours.
What I was not happy was the question on how can someone barge into the room was unanswered but only addressed with apology. From that day one, I stayed with fear that I would not know when someone can simply come into the room.

2026-08-12 via Nuitee
B
Barbara family_with_children fr
10
Emplacement parfait pour voyager facilement
Pros:

Emplacement idéal pour visiter Kyoto. L’hôtel est situé dans la gare, très pratique pour changer de ville. Le petit déjeuner est excellent, les chambres très confortables !

Cons:

Rien

2026-08-12 via Nuitee
S
silvia extended_group it
10
Perfetto , camera spaziosa, colazione ottima
Pros:

Tutto ottimo

2026-08-11 via Nuitee
S
Sébastien couple ch
10
2026-08-11 via Nuitee
H
Helen solo_traveller au
9
Enjoyed the location, the staff were welcoming. Would stay again and request a room closer to the lift.
Pros:

The location was great, value for money. The room was great however way too far from the elevator.

Cons:

Room was way too far from the elevator.

2026-08-11 via Nuitee
K
Kazuyoshi couple jp
9
2026-08-10 via Nuitee
E
Eyal couple nl
8
Ok
Pros:

Location

Cons:

Room was not clean

2026-08-09 via Nuitee
S
Sue couple au
10
2026-08-07 via Nuitee
G
Giorgia family_with_children it
8
Consiglierei l’hotel perché nel complesso ha ottimi servizi e una posizione eccezionale.
Pros:

L’aspetto che più mi ha colpita è la posizione ottimale in stazione, comoda per qualsiasi spostamento, facile accesso a tutti i servizi della stazione che è moderna e molto pulita!

Cons:

Viaggiamo con un bambino di 11 anni (un ragazzino, non un bebè) e non mi ha fatto piacere scoprire che i bambini non possono accedere alla piscina dell’hotel. La struttura è molto grande, ci sono due corpi di ascensori, ma alcune camere, come nel nostro caso sono molto distanti, intendo anche qualche minuto camminando.

2026-08-07 via Nuitee
I
IZUMI couple jp
10
素敵で快適なホテル
Pros:

京都駅直結なので、大変便利でした

Cons:

特になし

2026-08-07 via Nuitee
M
Micaela solo_traveller nl
8
Pros:

Location is great and everything is super clean. The gym is well equipped.

Cons:

Some rooms and renovated and others not. Swimming pool could use a couple more relax chairs

2026-08-07 via Nuitee
H
Helen family_with_children ch
7
Tout s’est bien passé .
Pros:

L’endroit

Cons:

Manquait certains équipements vus dans d’autre hôtel 5*. Le 3 e lit n’était pas confortable . Entre les lits et table de nuit n’était pas propre .

2026-08-07 via Nuitee
Y
Yuri family_with_children us
10
2026-08-06 via Nuitee
K
kun extended_group cn
10
位置优越,服务不错
2026-08-06 via Nuitee
R
RAIMUNDO IVAN couple pt
10
2026-08-06 via Nuitee
A
Antonio couple it
8
2026-08-04 via Nuitee