Hotel Granvia Kyoto

Hotels
8.9 (4782 reviews)
Shimogyo-ku Karasuma-dori Shiokoji-sagaru JR Kyoto Station Karasuma Chuo-guchi , Kyoto , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent location
Friendly staff
Cons:
Dusty shelves
Old room aesthetic
Limited buffet breakfast

Categories

Cleanliness
8.31
Guest mentioned dusty shelves, indicating a need for improved cleanliness.
Service
9.28
Staff assistance was praised multiple times, especially in supporting a guest with disabilities.
Location
9.82
Many reviews highlighted the excellent location, right next to Kyoto Station.
Room Quality
8.77
Rooms were described as spacious and comfortable, although one was noted as old.
Amenities
8.8
Hotel amenities were generally well-received, with some positive mentions about breakfast.
Value for Money
8.76
Overall good value noted, but some concerns about prices being high.
Food and Beverage
8.31
Japanese breakfast was rated highly, while the western breakfast had mixed feedback.
Overall Experience
9.18
Overall positive experiences were reported, culminating in a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Luxurious Amenities
Hotel Granvia Kyoto offers an indoor swimming pool, a fitness centre, and a variety of dining options. Guests can also enjoy the steam room, hot tub, and a collection of over 1000 art pieces.

Chic and Modern Rooms
The spacious rooms at the hotel are elegantly decorated with modern facilities. Each room features large windows, an LCD TV, extra-long beds, and a well-equipped bathroom. Complimentary WiFi is available throughout the property.

Convenient Location
Situated just a 3-minute walk from Kyoto Tower, the hotel is centrally located near Kyoto Station's shopping mall and museum. With easy access to popular attractions like Arashiyama and Fushimi Inari Shrine, Hotel Granvia Kyoto is the perfect choice for travelers looking to explore the cultural wonders of Kyoto.

Book your stay at Hotel Granvia Kyoto now to experience luxury and convenience in the heart of Kyoto!

Important information:

Please note that service styles may change over time.

Please note that the minimum age is 18 years for swimming pool and fitness centre access.

Extra charges apply to use the swimming pool and fitness centre.

***** Regarding temporary power outage due to electrical equipment inspection *****

We will carry out electrical equipment inspection work as required by law on the following schedule.
Due to the inspection work, the hotel's facilities and equipment will be out of power during the following hours.
We apologize for any inconvenience this may cause and appreciate your understanding.

●2027/1/19 (Tuesday) when staying
In-room power outage time 2026/1/20 (Wednesday) 1:30-5:40

●2026/2/2 (Tuesday) when staying
In-room power outage time 2026/2/3 (Wednesday) 1:00-5:40

Examples of equipment that cannot be used during power outages
All electrical equipment including TV, refrigerator, lighting, electrical outlets, internet service (wired/Wi-Fi), toilet cleaning, air conditioning equipment, elevators, etc.
*Stopping time may vary depending on work conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 7 years old and over stay for ¥9,055 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4782 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
K
Karyn couple au
10
Enjoyable stay at Hotel Granvia and would definitely recommend it to other travellers.
Pros:

The location at Kyoto Station is perfect for travelling.
The rooms are of a good size.

Cons:

It can be a bit confusing to locate the hotel to begin with if you arrive by train because of the different levels of the station.
The Netflix would no work for us

2026-05-23 via Nuitee
R
Ron family_with_children il
10
2026-05-23 via Nuitee
E
Emilie extended_group ch
6
Für einen kurzen Aufenthalt ok.
Pros:

Die Unterkunft sah insgesamt schön aus und war geräumig. Das Hotel ist direkt am Bahnhof, was sehr praktisch ist.

Cons:

Es roch etwas schmuddelig und sah im Bad auch etwas schmuddelig aus. Die Angestellten konnten nicht wirklich gut Englisch. Ich finde, das müssten sie können bei einem Hotel mit so vielen Sternen. Auch ist es etwas mühsam, dass Personen mit Tattoos den Pool nicht nutzen können. Ich verstehe das zwar bei kleineren Hotels oder Hotels, die hauptsächlich für Einheimische sind, aber bei solch einem grossen Hotel, das viele Touristen als Besucher hat, sollte man etwas offener sein.

2026-05-22 via Nuitee
M
Michal couple cy
10
Great stay in Kyoto.
Pros:

Very convenient location. Large room well beyond expectations. Amazing breakfast.

Cons:

Nothing to complain about.

2026-05-21 via Nuitee
D
Dov couple il
8
מפואר כנגד רעש הרכבות
Pros:

מיקום, חדר נוח ומהודר

Cons:

מעל פסי הרכבת של השינקנסן

2026-05-21 via Nuitee
G
Gabriela couple uy
10
Inmejorable ubicación. Precioso hotel
Pros:

Súper cómodo dentro de la estación Central de Kyoto. Excelente habitación.

2026-05-20 via Nuitee
S
susan couple au
9
Lovely hotel and location , extra charges unreasonable
Pros:

The location was incredible, the rooms very spacious

Cons:

Having to pay 1100 yen to have a swim in the hotel pool.
Also when I discovered we were in a smoking room the day before arrival I asked to be in non smoking as I am severely asthmatic , they charged us another 33600 yen to give us a non smoking room, which we had no choice but to pay as we were on our way to Kyoto. Very unreasonable.

2026-05-20 via Nuitee
M
Maria Angustias solo_traveller es
7
Pros:

La localizacion

Cons:

Que no vinieron a limpiar la habitación ni hacer la ningún dia

2026-05-20 via Nuitee
M
Myriam solo_traveller ar
5
Pros:

la pileta , en la q había que pagar aparte

Cons:

la atención del personal de recepción fue pésima, con una actitud muy desagradable
Otro punto es el alto valor de los impuestos

2026-05-20 via Nuitee
T
TOSHIKATU solo_traveller br
10
Pros:

Localização

Cons:

Custo benefício café da manhã

2026-05-19 via Nuitee
D
Daniel couple de
9
Cons:

Die Lage ist zwar zentral, aber zum Besichtigen der Kyōto Sehenswürdigkeiten fährt man trotzdem 30 bis 60 Minuten.

2026-05-19 via Nuitee
C
Cleia couple uy
10
Excelente ubicación y servicio
Pros:

Excelente ubicación y servicio

2026-05-18 via Nuitee
M
Marcia couple br
9
Excelente custo benefício!
Pros:

Localização Excelente!! Quarto muito confortável. Café da manhã muito bom!

Cons:

Travesseiros poderiam ser melhores!

2026-05-18 via Nuitee
A
Alexander couple ru
10
2026-05-18 via Nuitee
G
Gary couple au
10
First time visitors to Kyoto and staying at Hotel Granvia made getting around so easy.
Pros:

Location is the key, right on top of the train station and the bus terminal is right outside. Trains and busses are the best way to get around Kyoto so Hotel Granvia is in the perfect location.

Cons:

There is nothing that we didn't like about the hotel or our stay.

2026-05-18 via Nuitee
A
Alison couple us
10
Pros:

The location

Cons:

We always get the same room. Long walk to room with no view

2026-05-17 via Nuitee
D
Dagmar solo_traveller de
10
2026-05-17 via Nuitee
N
Natasha couple au
10
2026-05-17 via Nuitee
C
Catherine couple au
10
Recommend this hotel
Pros:

Awesome location and beautiful hotel in the train station but so quiet.

Cons:

Nil

2026-05-17 via Nuitee
L
Lei couple us
10
2026-05-17 via Nuitee