Suite Hotel Eden Mar - PortoBay

Hotels
Porto Bay Hotels & Resorts
9.4 (944 reviews)
Rua do Gorgulho, 2 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent amenities
Clean and comfortable rooms
Cons:
Some cleanliness concerns in common areas

Categories

Cleanliness
9.18
Generally well-maintained, though there were some minor cleanliness issues mentioned.
Service
9.65
Staff was friendly and accommodating, providing excellent service.
Location
9.69
Perfectly located on the lido close to many restaurants and bus stops.
Room Quality
9.14
Comfortable and well-equipped rooms, with a lovely view.
Amenities
9.37
Great facilities, including lovely pools and spacious public areas.
Value for Money
9.43
Good value considering the quality of service and amenities provided.
Food and Beverage
9.18
Excellent breakfast choices and quality of food.
Overall Experience
9.55
A wonderful stay with expectations exceeded, perfect for relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:25

Property Description

Tropical Oasis by the Atlantic
Nestled in lush gardens with a view of the Atlantic, the Suite Hotel Eden Mar - Porto Bay offers a serene escape.

Luxurious Amenities
Indulge in the lagoon-style pool, tennis court, spa with hot tub, hammam, and massage services. The modern rooms feature kitchenettes, cable TV, and elegant marble bathrooms.

Culinary Delights and Leisure
Savor Portuguese, Italian, and Mediterranean cuisine at the on-site restaurants. Enjoy drinks at the poolside and outdoor bars near the lively Lido Promenade. Unwind at the well-equipped gym, indoor pool, or children’s playground.

Book your stay at Suite Hotel Eden Mar - Porto Bay for a perfect blend of relaxation and luxury!

Important information:

Guests of Eden Mar can enjoy the facilities of The Vila Porto Mare complex, including its sub-tropical gardens, the SPA, recreational facilities, as well as its great choices of restaurants and bars.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that the 3rd guest in the Studio and Junior Suite sleeps in a roll-away bed.

Please note that guests and children must show valid identification at check-in. Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Half-board and full-board rates include dinner. Beverages not included.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 944 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 9.37
Value for Money: 9.43
Food and Beverage: 9.18
Overall Experience: 9.55
M
Musso family_with_children fr
2
RIEN À VOIR AVEC LES PHOTOS Décevant
Pros:

Petit déjeuner sympa
Belle piscine principal
Piscine chauffée intérieur (mais une ne fonctionnait pas donc abusé pour le prix)

Cons:

Chambre super vieillottes !
Pas hyper propre
Pas digne d’un 4 étoiles !
Très très cher au vu de la qualité de l’hôtel, j’ai rarement vu aussi décevant pour un 4 étoiles
La cuisine manque cruellement d’équipement même pas éponge ou lave vaisselle pour faire sa vaisselle
Pas non plus de machine à café ? Une vieille bouilloire et du café soluble absolument choquant dans ce type d’hôtel
Je ne le conseille pas je suis dégoûtée d’avoir payer aussi cher pour ce genre de prestation ! Passez votre chemin, l’hôtel n’est plus comme en photos !
Il y a sûrement mieux pour moins cher

2026-06-20 via Nuitee
K
Klaus Dieter couple de
8
Überwiegend positiv
Pros:

Top Lage, gut erreichbar und 30 Min. zu Fuß nach Funchal
Schöne Anlage
Freundliches und aufmerksames Personal in den Restaurants und beim Frühstück
Jeden Abend Livemusik

Cons:

Das Hotel ist insgesamt ein bißchen in die Jahre gekommen und könnte teilweise eine Renovierung vertragen, insbesondere das Bad im Zimmer.
Das Personal an der Rezeption war wenig hilfsbereit und mit wenigen Ausnahmen kurz angebunden, teils sogar unfreundlich. Wir fühlten uns bei Fragen an der Rezeption teils nicht als Gast sondern als Bittsteller

2026-06-20 via Nuitee
F
Filipe couple pt
9
2026-06-18 via Nuitee
A
Anett family_with_children hu
10
Pros:

Nagyon jó elhelyezkedésű hotel ,gyönyörű kertel ,kedves személyzet.
Nagyon figyelmesek voltak , születésnapom az ott tartózkodási időbe esett meglepet egy üveg pezsgővel a szobámba .
Biztosan újra itt foglalok legközebb is !🙂

2026-06-16 via Nuitee
L
Linda couple gb
10
Excellent hotel,will definitely return
Pros:

Excellent hotel,loved the 4 pools,gorgeous gardens,excellent helpful staff.entertainment at night was very good.very clean and well organised

Cons:

Liked everything

2026-06-16 via Nuitee
A
Antonio solo_traveller es
9
2026-06-11 via Nuitee
E
Esther couple nl
7
Pros:

Mooi complex, ruime kamers, helaas wel erg gehorig. Goed ontbijt, prijzen voor lunch of diner best hoog. Je kunt van gebruik maken van de faciliteiten van 3 hotels.

Cons:

Erg gehorige kamers.
Gratis parkeren kan van de site af! Eerst wordt er gezegd dat er gratis parkeerplaatsen zijn indien vrij, bij aankomst zeggen ze dat de parkeerplaatsen gerepareerd worden. We hebben niet eens een parkeerplaats gezien bij het hotel!
Je kunt wel gebruik maken van parkeergarage voor € 15 per dag; echt schandalig vooral aangezien je al over de €200 per nacht betaalt.

2026-06-08 via Nuitee
J
Josephine couple nl
8
Pros:

Uitgebreid buffet

Cons:

Kwaliteit van de bedden

2026-06-04 via Nuitee
E
Emily family_with_children gb
10
Wonderful hotel!
Pros:

The hotel listened to all of our requests and made us feel so special! We had a stunning room with its own kitchenette which made it even more appealing for us with children. The entertainment was great and the staff were so friendly. It was calm and quiet yet totally inviting for children. We had the best time and can’t wait to return. ❤️

2026-06-01 via Nuitee
S
Sylvia solo_traveller at
9
Pros:

Die Anlage war sehr schön, das Essen war ausgezeichnet, die Lage super

2026-05-31 via Nuitee
M
magne couple no
6
Pros:

Fin beliggenhet. Flott utsikt.

Cons:

Putene i sengene var dårlige

2026-05-28 via Nuitee
L
lars couple se
8
2026-05-24 via Nuitee
P
patricia solo_traveller fr
10
Sublime complexe.
Pros:

Magnifique complexe avec jardins luxuriants. Personnel très aimable.
Piscines extérieures très belles mais un peu trop froides pour nous. Nous avons préféré nous baigner dans l une des 2 piscines intérieures qui a aussi un accès extérieur : grande piscine, super bien chauffée et très agréable.
Petit déjeuner top.

Cons:

Dommage qu il faille payer pour le parking, qui pourtant est mentionné gratuit !!!

2026-05-24 via Nuitee
S
Sabine couple nl
7
Prima
Pros:

Groot complex met mooie zwembaden. Het hotel was schoon.

Cons:

Receptie personeel was onvriendelijk.

2026-05-24 via Nuitee
B
Bronte couple gb
10
2026-05-21 via Nuitee
A
anne-claude solo_traveller fr
10
Pros:

La gentillesse du personnel, les installations (piscines, salle de sport, jacuzzi...), les espaces paysagers magnifiquement entretenus, le buffet du petit-déjeuner, la qualité des menus des restaurants...

2026-05-18 via Nuitee
T
T7924AIneilm NONE Stockport, Greater Manchester, England
10
Great resort hotel
Pros:

Located short walk from Funchal. Hotel has lovely grounds with gardens.Pools clean and not too crowded. Plenty of sunbeds at all times of the day. Evening buffet food excellent, lots of variety, and amazing desserts.. staff friendly and very efficient. It was my birthday and came back to find free bottle of chilled fizz in n room

Will definitely return

2026-05-16 via Tripadvisor
C
cyrille couple fr
10
2026-05-14 via Nuitee
W
woollardc Couples
10
Fantastic hotel
Pros:

We have just returned from a lovely, 11 nights stay
at the Eden Mar hotel.
The hotel thinks of everything and it’s such a bonus thet you can also use all the facilities of
the Porto Mar hotel, which is next door.
There are 2 lovely outdoor pools and 2 fantastic
indoor pools; one is part of the Spa that goes out
to a small outdoor pool and jacuzzi; bliss!
Both really warm to swim in.
The grounds are stunning and well maintained.
There is a lovely, separate orchid garden too.
The rooms are excellent with a small kitchen area,
so this is ideal if you want to make a drink or make
a light meal. The supermarket, ‘Pingo Doce’ is just
below the hotel, so it is really convenient and
sells fresh bread and yummy cakes.
All the staff were polite and helpful and we would not hesitate to return to this hotel. It’s also
spotlessly clean. Also, there are lots of good shops and cafes at the Forum shopping centre, which is a 15 minute walk away, turn left outside the hotel. Bus stop to Funchal is also just outside
the Porto Mare hotel; 15 minutes journey.
We would definitely return to this hotel and will recommend it to our friends & family.
Well done Eden Mar! 😀

2026-05-13 via Tripadvisor
V
Vasileios family_with_children ch
7
Pros:

Petit déjeuner bon

Cons:

La reception pendant notre enregistrement arrivé ne pouvez pas accepter notre carte de credit ce qui a créé une grande confusion. Le terminal machine de votre reception est un ANCIEN modèle qui accepte seulement des cartes avec 4 chiffres code Pin , tandis que en Suisse toutes les cartes sont aves 6 chiffres

2026-05-13 via Nuitee