Exe Plaza

Hotels
•
Exe Hotels
8.7 (7128 reviews)
Paseo de la Castellana, 191 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast variety
Cons:
Limited elevators
Old bathtubs
Some service delays

Categories

Cleanliness
8.59
Generally clean and well-maintained rooms were mentioned.
Service
8.87
Staff was described as friendly and attentive.
Location
9.1
Excellent location with access to metro and city attractions.
Room Quality
8.55
Rooms were noted as spacious and comfortable.
Amenities
8.39
Some amenities were praised, but improvements suggested for evening service.
Value for Money
8.54
Reasonable price for the quality provided, though some feel the price is high for certain experiences.
Food and Beverage
8.79
Breakfast was highly rated with good variety.
Overall Experience
8.76
Overall positive experience with minor issues like elevator wait times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Ideal Location near Santiago Bernabéu Stadium
Located just 2 Metro Stops away from Real Madrid's iconic stadium, Exe Plaza stands proudly next to the impressive Kio Towers on Paseo de la Castellana.

Modern Rooms with Premium Amenities
Experience comfort in the bright, air-conditioned rooms featuring flat-screen satellite TVs and private bathrooms equipped with a hairdryer and exclusive amenities.

Convenient Facilities and Services
Benefit from free WiFi, a fitness centre, on-site parking (extra charge), car hire service, and a 24-hour front desk at Exe Plaza. Make the most of your stay with easy access to Plaza de Castilla Metro Station.

Book your stay at Exe Plaza now to enjoy a perfect blend of luxury and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7128 reviews
Cleanliness: 8.59
Service: 8.87
Location: 9.1
Room Quality: 8.55
Amenities: 8.39
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
T
Teofilo • solo_traveller • es
9
2026-06-20 • via Nuitee
M
María Dolores • extended_group • es
8
Agradable
Pros:

La única pega es que por lo que pagamos nos debería haber entrado el desayuno

2026-06-20 • via Nuitee
A
Amit • couple • il
9
Pros:

חדר גדול , שרות מעולה

Cons:

חלק נורות שרופות בחדר

2026-06-20 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-06-19 • via Nuitee
F
Fabiana Belén • extended_group • es
10
Como en casa.
Pros:

Lugar muy limpio, bien ubicado y servicio de 10. Se preocuparon en cada momento de que estuviésemos cómodos.

Cons:

Nada, todo me encantó.

2026-06-19 • via Nuitee
A
asantosc7 • solo_traveller • es
5
Correcto pero caro para lo que ofrece
Pros:

Ubicación y limpieza

Cons:

Nada destacable, simplemente carísimo para lo que es

2026-06-19 • via Nuitee
S
Soler Serra • extended_group • es
10
2026-06-19 • via Nuitee
S
Sheryl • couple • sa
8
2026-06-19 • via Nuitee
M
Monica • family_with_children • cl
9
Muy buena relación precio calidad.
Pros:

Es un buen alojamiento, estaba limpio, sábanas blancas, baño amplio, el sofá cama mejor de lo esperado. El desayuno maravilloso. Y nos hicieron el aseo a diario.

Cons:

Lamentablemente no pudimos ingresar temprano y eso nos afectó mucho considerando que llegamos a las 6 am a España y pudimos entrar al hotel a las 13:30 aprox.

2026-06-18 • via Nuitee
C
Clara • solo_traveller • es
7
2026-06-18 • via Nuitee
A
Andres • extended_group • es
9
Recomendable
Pros:

En general todo muy bien, recomendable

Cons:

Es verdad que está un poco lejos del centro, pero muy bien comunicado por transporte a donde quieras ir

2026-06-18 • via Nuitee
R
ROSA MARIA • couple • es
7
Si necesitas estar en plaza Castilla , buen lugar.
Pros:

La habitación estaba bien .
La ubicación era adecuada para nuestros planes .

Cons:

Faltan servicios . La cafeteria está cerrada el fin de semana .

2026-06-18 • via Nuitee
A
Aida • couple • pt
10
2026-06-18 • via Nuitee
S
Shy hail • solo_traveller • sa
9
2026-06-18 • via Nuitee
L
Lucas • solo_traveller • ar
9
Pros:

Es la tercera vez que lo elijo y está muy bien la habitación muy amplia me gustó mucho

Cons:

No es que no me gustó es que con 2 ascensores no dan a abasto deberían ver qué pueden hacer.

2026-06-17 • via Nuitee
N
NURIA • solo_traveller • es
10
2026-06-17 • via Nuitee
R
Rafael • couple • es
8
2026-06-17 • via Nuitee
T
Tomas • extended_group • us
10
2026-06-17 • via Nuitee
E
Edimara • couple • br
10
2026-06-17 • via Nuitee
L
Lapo • family_with_children • it
10
Pros:

Camere spaziose e pulite. Staff cordiale e pronto ad accogliere le nostre richieste.

2026-06-16 • via Nuitee