DoubleTree by Hilton London – West End

Hotels
•
Doubletree by Hilton
8 (2946 reviews)
92 Southampton Row , London , GB
+44 20 7242 2828

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Additional charges

Categories

Cleanliness
7.39
Some feedback indicated issues with bathroom fittings and room temperature.
Service
8.86
Multiple reviews praised the staff as friendly and attentive, highlighting excellent service.
Location
8.9
Guests positively mentioned the hotel's prime location near attractions.
Room Quality
7.85
Rooms were generally described as comfortable and well-appointed, despite some issues.
Amenities
7.88
Guests appreciated room upgrades and additional birthday celebrations, though some amenities like bar seating were lacking.
Value for Money
7.34
Concerns were raised over additional charges such as the holding deposit and service charges.
Food and Beverage
7.89
Breakfast was rated as enjoyable, though there were complaints about service charges.
Overall Experience
7.86
The stay was considered enjoyable overall, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:41

Property Description

Luxurious 4-Star Hotel in Historic Bloomsbury District

Stylish and Contemporary Rooms:
Experience comfort in our air-conditioned rooms with plasma flat-screen TVs and free WiFi. Each room is equipped with an electronic safe and individual climate controls for your convenience.

Convenient Location:
Located near major attractions like the British Museum, Covent Garden, and Oxford Street, our hotel is within walking distance of Holborn and Russell Square Underground stations. Explore the city with ease from our prime location.

Dining and Relaxation:
Indulge in fine wines at Bar 92 or savor a modern menu at Restaurant 92 overlooking Southampton Row. Whether it's pre-theatre meals or afternoon tea, our dining options cater to every palate.

Book your stay at DoubleTree by Hilton London-West End for a memorable and luxurious experience.

Important information:

Please note that payment must be from the original credit card, and the cardholder must be present.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8
Based on 2946 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
J
Janet • solo_traveller • gb
10
Short but everything was on hand
Pros:

Central location quite near to KCX
Close to Covent Garden and the theatres

Cons:

Nothing to dislike

2026-09-11 • via Nuitee
R
Roger • couple • se
8
Centralt och trevligt
Pros:

Trevlig personal, bra frukost

Cons:

Lite små badrum

2026-09-10 • via Nuitee
H
Hui Mei • couple • gb
10
2026-09-09 • via Nuitee
S
Sriram • family_with_children • gb
9
2026-09-09 • via Nuitee
S
Sophia • couple • gb
9
2026-09-06 • via Nuitee
A
Abdurrahman • solo_traveller • tr
10
2026-09-06 • via Nuitee
O
Oliver • couple • gb
7
2026-09-03 • via Nuitee
D
Diane • extended_group • gb
10
2026-09-03 • via Nuitee
I
imran • family_with_children • pk
8
2026-09-02 • via Nuitee
C
Caroline • extended_group • gb
10
One nights stay very comfortable
Pros:

Location huge comfy bed

2026-09-02 • via Nuitee
G
Gul • solo_traveller • tr
8
Pros:

Konum

Cons:

Oda çok kucuktu

2026-09-02 • via Nuitee
S
Shonagh • couple • gb
9
2026-09-02 • via Nuitee
C
Chris • couple • gb
3
Pros:

Location

Cons:

Extra small rooms over priced.

2026-09-02 • via Nuitee
R
Romain • family_with_children • it
9
2026-09-01 • via Nuitee
W
Wendy • couple • gb
7
2026-08-31 • via Nuitee
S
Simon • solo_traveller • gb
10
Very good
Pros:

Very good stay would return

Cons:

Clean

2026-08-31 • via Nuitee
N
Niamh • couple • ie
5
2026-08-30 • via Nuitee
S
Sue • couple • gb
7
2026-08-30 • via Nuitee
S
Stacey • family_with_children • gb
9
Fabulous
Pros:

Friendly welcoming staff and a comfortable stay

2026-08-30 • via Nuitee
S
shannonhM522BJ • Couples
10
Amazing.
Pros:

We had a delightful visit. We were welcomed by Abha at reception, who was incredibly welcoming and did so much for us. The room was beautiful, breakfast was delicious. It was great value, and they made our special occasion feel very special. Thanks to the whole team

2026-08-29 • via Tripadvisor