Spencer Hotel & Conference Centre

Hotels
8.8 (1261 reviews)
551 Windermere Road , London , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Rooms need updating
Parking inconvenience
Issues with the TV and amenities

Categories

Cleanliness
8.44
Generally clean with some outdated areas noticed, but not a major concern.
Service
9.41
Staff was lovely and helpful during the stay.
Location
9.45
Great location, convenient to the hospital and restaurants.
Room Quality
8.4
Rooms varied; some were outdated with some issues but comfortable overall.
Amenities
8.43
No microwave in the room, and some facilities needed upgrades.
Value for Money
8.39
Some guests felt the price did not match the overall quality experienced.
Food and Beverage
8.94
Breakfast buffet received positive remarks and the on-site restaurant was good.
Overall Experience
8.91
Overall satisfactory with good points but also areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:29

Property Description

Nature Retreat in London, Ontario

Scenic Parkland: Explore 30 acres of picturesque parkland with tranquil walking and cycling trails, perfect for nature enthusiasts.

Diverse Dining Options: Indulge in a culinary journey with our indoor and outdoor dining venues offering a wide array of delectable dishes and beverages.

Relaxing Atmosphere: Unwind in our private dining room, casual bar, or outdoor patio - ideal for enjoying a refreshing drink or cocktail in the beautiful weather.

Experience the perfect blend of nature and luxury at Ivey Spencer Leadership Centre. Book your stay now for an unforgettable retreat.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1261 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
B
Brandon couple ca
10
2026-08-27 via Nuitee
B
Bev couple ca
9
Although a bit expensive it is in a good location and served our needs very well
Pros:

Beds, shower and room temperatures were great. Hallways were quiet

Cons:

Breakfast not included for the price and too expensive. Coffee in room and lobby was not good

2026-08-27 via Nuitee
G
Gerald couple ca
10
Great stay.
Pros:

The staff were very friendly at registration.They were very helpful of our enquires about dinner and breakfast.The room we had was very comfortable and very clean.Our checkout the next morning was fast.We would stay here again when we are in London.

Cons:

Everything was great.

2026-08-25 via Nuitee
S
Shelly Bowman couple ca
10
2026-08-24 via Nuitee
D
Dinelle solo_traveller ca
3
Pros:

Room was cool, bed was comfortable.

Cons:

Tear in the carpet in the room, giant desk took up most of the room. Door to the bathroom stuck and made a loud noise when opening and shutting it. Desk staff did not offer tour, describe amenities or volunteer any additional information. As a tourist I would rather have booked a motel and got the same service and room for half the price.

2026-08-23 via Nuitee
L
Luisa solo_traveller it
8
Un angolo di tranquillità
Pros:

La zona tranquilla e la grandezza degli spazi, doppio queen bed, camera elegante, buon ristorante

Cons:

La colazione potrebbe avere qualche dolce in più per noi europei

2026-08-21 via Nuitee
H
Haruka couple ca
10
2026-08-21 via Nuitee
J
John solo_traveller ca
9
Pros:

Facility was perfect for our stay, close to hospital

Cons:

My $100 security deposit not refunded as yet, while checking out they could not refund as stated when checking in Saturday, they said that this issue has occurred several times with guests ! ? Unclear why it hasn't been resolved ? Return visit unsure !

2026-08-17 via Nuitee
D
Dina couple ca
9
A comfortable and relaxing evening before a hectic day.
Pros:

We had à la cart breakfast which we preferred over a buffet. We were glad there was an option other than buffet. The bed was comfortable and it was generally quiet. Guests aren’t always considerate of others when returning to their rooms late with loud voices and slamming doors, but that’s not the hotels’ fault. Although signs posted at desk and in elevators and around may make people more aware may help with that. Just a thought.

Cons:

All was good! Thank you! I’ll be back!

2026-08-14 via Nuitee
R
Rosanna solo_traveller ca
7
Slightly disappointed
Pros:

It was lovely on the outside, clean and the beds comfortable.

Cons:

We had 3 rooms and all were musty (better when you opened the windows), bathrooms were small with an award tube/shower combo and the toilet was low behind the door and the inside was more commercial and outdated.

2026-08-13 via Nuitee
J
Janie Kuebler solo_traveller us
10
Pros:

Everything, awesome place to stay

2026-08-12 via Nuitee
A
Alessandro solo_traveller it
7
Cons:

Colazione

2026-08-11 via Nuitee
B
Bondy family_with_children ca
10
2026-08-11 via Nuitee
M
Maria solo_traveller mx
9
Pros:

La cama muy cómoda, las almohadas super agradables. El personal muy amable. Buen desayuno. La zona muy bonita.

Cons:

La habitación era pequeña para dos camas. Yo pondria solo uno.

2026-08-08 via Nuitee
C
CESAR couple br
8
Muito bom hotel.
Cons:

Café da manhã muito caro.

2026-08-06 via Nuitee
D
D solo_traveller gb
8
2026-08-06 via Nuitee
L
lina maria family_with_children ca
10
2026-08-05 via Nuitee
A
Alcides solo_traveller br
8
Boa
Pros:

Gostei de forma geral

Cons:

Cobraram um valor de 13 CAD no meu cartão de crédito e este valor ficou inexplicado até o momento

2026-08-04 via Nuitee
T
Tallman solo_traveller ca
8
Pros:

Nice location
Helpful staff. Interesting place.

2026-08-04 via Nuitee
K
Kathy solo_traveller ca
10
2026-08-03 via Nuitee