Spencer Hotel & Conference Centre

Hotels
8.8 (1239 reviews)
551 Windermere Road , London , ca
+1 519-679-4546

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Rooms need updating
Parking inconvenience
Issues with the TV and amenities

Categories

Cleanliness
8.44
Generally clean with some outdated areas noticed, but not a major concern.
Service
9.41
Staff was lovely and helpful during the stay.
Location
9.45
Great location, convenient to the hospital and restaurants.
Room Quality
8.4
Rooms varied; some were outdated with some issues but comfortable overall.
Amenities
8.43
No microwave in the room, and some facilities needed upgrades.
Value for Money
8.39
Some guests felt the price did not match the overall quality experienced.
Food and Beverage
8.94
Breakfast buffet received positive remarks and the on-site restaurant was good.
Overall Experience
8.91
Overall satisfactory with good points but also areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:29

Property Description

Nature Retreat in London, Ontario

Scenic Parkland: Explore 30 acres of picturesque parkland with tranquil walking and cycling trails, perfect for nature enthusiasts.

Diverse Dining Options: Indulge in a culinary journey with our indoor and outdoor dining venues offering a wide array of delectable dishes and beverages.

Relaxing Atmosphere: Unwind in our private dining room, casual bar, or outdoor patio - ideal for enjoying a refreshing drink or cocktail in the beautiful weather.

Experience the perfect blend of nature and luxury at Ivey Spencer Leadership Centre. Book your stay now for an unforgettable retreat.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1239 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
M
Marnie • solo_traveller • ca
9
2026-07-25 • via Nuitee
G
Glenn • solo_traveller • ca
10
Loved it. I will be back.
Pros:

I loved the setting. Peaceful, relaxing and beautiful.

Cons:

The rooms need updating, new carpets and paint.

2026-07-24 • via Nuitee
J
jacqueline • solo_traveller • ca
7
2026-07-21 • via Nuitee
O
Oluwatobi • solo_traveller • gb
10
My stay was cut short but the staff and management were very helpful and considerate
Pros:

Clean and welcoming

2026-07-21 • via Nuitee
O
O • solo_traveller • us
10
2026-07-19 • via Nuitee
L
Lynda • couple • ca
9
Lovely area, very quiet, nice room, sitting area for two is a bit cramped but not a deterrent.
Pros:

Wonderful location.

Cons:

Nothing.

2026-07-19 • via Nuitee
D
Dawkins • couple • ca
8
2026-07-18 • via Nuitee
C
cam • couple • ca
10
Fantastic
Pros:

The openness on the grounds. The style of the property gives you an old style feel. Come for 5 years in a row now and will not pick anything better

Cons:

Everything was great. Always great every year

2026-07-16 • via Nuitee
B
Barb • couple • ca
9
2026-07-14 • via Nuitee
B
Bondy • family_with_children • ca
10
2026-07-13 • via Nuitee
R
RMG • couple • ca
9
If you don't need to be downtown this is the place to stay in London.
Pros:

Very nice facility - very quiet

2026-07-05 • via Nuitee
K
Kevin • couple • ca
7
This stop served its purpose for our trip. Not sure if next time that I can request the items that were missing. Microwa
Pros:

Location was good for us. Staff very accommodating.

Cons:

We needed a microwave and a freezer. The room had neither.

2026-07-05 • via Nuitee
B
Barb • couple • ca
9
2026-07-04 • via Nuitee
A
Agim • solo_traveller • ca
9
Pros:

The stuff was amazing nice food
Ill travel a lot this hotel for second time here amazing 👏

Cons:

Nothing to don't like

2026-07-03 • via Nuitee
R
Robert_Baumann • solo_traveller • de
10
2026-07-03 • via Nuitee
J
Jakob • solo_traveller • ca
8
2026-07-02 • via Nuitee
K
Katarina • solo_traveller • ca
7
Pros:

Simple accommodation, good value for the price

Cons:

Bathroom fans can’t be turned off so the room was humming all night long

2026-06-29 • via Nuitee
S
Steve • solo_traveller • ca
10
I will do,it again soon.
Pros:

The facility is beautiful and so well maintained.The location worked so well for me. Avoided going into the busy downtown.

2026-06-28 • via Nuitee
G
Gilson • couple • ca
9
2026-06-27 • via Nuitee
M
Michael • couple • ca
10
Third time stay, & just as good as the last 2! Thanks
Pros:

Close to family in NW London

2026-06-26 • via Nuitee