Fiesta Americana Viaducto Aeropuerto

Hotels
•
Fiesta Americana Hotels and Resorts
9.1 (1585 reviews)
Av. Viaducto Rio de la Piedad 515 Col. Granjas México , Mexico City , MX
+52 443 310 8137

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location near airport, plaza, restaurants and cinema
Attentive and respectful staff (frequent praise)
Comfortable beds and spacious rooms
On-site amenities (Starbucks, restaurants, convenience store, cinema)
Useful event and airport transport offerings (when regular)
Cons:
Inconsistent front-desk responsiveness in some cases (noise complaints not handled)
Occasional cleanliness lapses (used washcloth, old towels)
Noisy disturbances (other guests, roof banging, street noise on some floors)
Restaurant quality perceived as poor and expensive by some guests
Shuttle irregularity and occasional Wi‑Fi/elevator/keycard issues

Categories

Cleanliness
8.2
Mostly praised (several guests complimented room cleanliness), but isolated incidents (used washcloth in bed, old towels) lower this score slightly.
Service
9.6
Service repeatedly praised (many guests call staff attentive and respectful), though a few reports note apathetic front-desk handling of issues (noise complaint) and inconsistent shuttle assistance.
Location
9.8
Strong positive: repeatedly noted as very convenient (near airport, plaza with Starbucks, restaurants, cinema; good for autódromo events and airport transfers).
Room Quality
9.6
Rooms described as comfortable, spacious and with very good beds by many guests; some mentions of small-feeling beds and street noise in certain floors reduce this slightly.
Amenities
9.9
Excellent on-site amenities (coffee shops, restaurants, convenience store, cinema, event/airport transport options) though some guests noted shuttle irregularity, sensitive keycards, limited elevators and occasional poor Wi-Fi.
Value for Money
8.2
Mixed: several guests found pricing high or 'not worth it' for some services (restaurant/pricing, extras), so value is rated below the overall average.
Food and Beverage
7.5
Weaker area: at least one detailed complaint of poor and expensive restaurant food; others did not praise F&B strongly, pulling this rating down.
Overall Experience
10
Overall stay impressions are very positive for most guests (many would return, called stay 'excellent' or 'fenomenal'), with high marks for location, staff, room comfort despite isolated negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location in Mexico City

Located just 6.8 km from National Palace Mexico, Fiesta Americana Viaducto Aeropuerto offers a range of amenities to make your stay comfortable and enjoyable.

Modern Facilities for Your Comfort

With a fitness centre, private parking, terrace, and restaurant on-site, guests can unwind and dine with ease. The 24-hour front desk, airport transfers, room service, and free WiFi ensure a hassle-free experience.

Explore and Unwind

Whether visiting the Zocalo Square, Metropolitan Cathedral, or the Museum of Fine Arts, this hotel's proximity to key attractions makes it an ideal choice for travelers seeking convenience and relaxation.

Book your stay at Fiesta Americana Viaducto Aeropuerto now for a memorable experience in Mexico City!

Important information:

Please note that only dogs are allowed on the property.

Please note that only one small or medium dog with a maximum weight of 44 lb is allowed, or two dogs with a combined maximum weight of 44 lb.

Please note that the dog is not allowed in restricted areas.

Please note that your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.

Please note that the guest will be responsible for the behavior of their dog and agrees to pay for any damages or harm caused to another guest, employee, or customer in their personal space or to the hotel's facilities and/or furniture.

All guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1585 reviews
Cleanliness: 8.2
Service: 9.6
Location: 9.8
Room Quality: 9.6
Amenities: 9.9
Value for Money: 8.2
Food and Beverage: 7.5
Overall Experience: 10
A
alma • couple • cl
8
Regresaremos
Pros:

Servicio de transporte aeropuerto-hotel

Cons:

N/A

2026-10-31 • via Nuitee
S
San • family_with_children • mx
10
2026-10-31 • via Nuitee
M
Monica Estefania • extended_group • mx
10
2026-10-30 • via Nuitee
D
Donna • couple • ca
9
2026-10-30 • via Nuitee
H
Huesca • family_with_children • mx
10
Pros:

Acceso al evento

Cons:

El trato de recepción, malo

2026-10-28 • via Nuitee
Z
Zhovtobryukh • family_with_children • ca
10
2026-10-27 • via Nuitee
C
Cruz • family_with_children • mx
10
Pros:

Perfecto, la atención, las instalaciones

Cons:

Todo bien

2026-10-26 • via Nuitee
S
Stefan • solo_traveller • us
7
2026-10-24 • via Nuitee
G
GERARDO • family_with_children • mx
9
2026-10-21 • via Nuitee
J
jose manuel • couple • mx
10
excelente hotel
Pros:

siempre me ha gustado el hotel en general, pero la atención del personal es especial y la limpieza de las habitaciones

Cons:

no me gusto el ruido que generaron unos jovenes alojados a dos habitaciones de la mía que estuvieron oyendo music¿ca de banda desde las 12 de la noche a las 6 de la mañana y pese a que lo reporte a la recepción, no hicieron caso y jamas les llamaron la atención, debemos ser mas respetuosos como huéspedes del sueño y descanso de los demás, pero el personal del hotel debería hacer algo ante esas situaciones.

2026-10-19 • via Nuitee
N
Nuno • solo_traveller • pt
8
Pros:

Localização e conforto do quarto.

Cons:

Shuttle para me levar do aeroporto para o hotel não era regular, pelo que tive de apanhar taxi.

2026-10-19 • via Nuitee
K
Kaity • family_with_children • ca
3
Absolutely not worth it
Pros:

The bed was comfortable and the bar staff were great.

Cons:

The front desk staff treated us with so much apathy we thought maybe we had done something wrong. Dismissive and really unhelpful for simple things. Wifi was really, really bad and we found a disgusting used washcloth in the bed. On the 2nd night, there was a ton of noise coming from the roof (like banging). The restaurant food was really bad and impossibly expensive. We were really disoriented because typically the booking.com ratings are pretty accurate but this was billed as a 5 star (9.2 when we booked) and the only thing that was even close to that standard was the bed (before we found the dirty washcloth in it ...)

2026-10-18 • via Nuitee
R
Ruben • family_with_children • mx
10
Pros:

La atención del personal es excelente.

2026-10-12 • via Nuitee
J
Jerry_Alvarado • solo_traveller • mx
9
Pros:

Es cómodo tener un café, restaurantes, tienda de conveniencia y cine en el mismo edificio.

Cons:

La tarjeta de habitación es muy sensible y se puede desconfigurar. Los interruptores de la habitación son un poco confusos.

2026-10-11 • via Nuitee
R
Ricardo • solo_traveller • mx
8
Pros:

Limpieza, atencion, instalaciones de la habitacion

Cons:

Es muy engorroso subir solo por 2 elevadores. El acceso no es facil.

2026-10-11 • via Nuitee
I
Ivan • family_with_children • mx
9
2026-10-08 • via Nuitee
H
Hugo B • solo_traveller • mx
8
Pros:

Instalaciones

2026-10-07 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-10-07 • via Nuitee
E
Erick • couple • mx
10
2026-09-18 • via Nuitee
E
Enrique • solo_traveller • mx
9
2026-09-17 • via Nuitee