Courtyard by Marriott New Orleans Metairie

Hotels
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Courtyard by Marriott
9 (380 reviews)
2 Galleria Boulevard , Metairie , US
+1 504-836-5253

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Check-in issues
Humidity in the room
Some amenities not available

Categories

Cleanliness
8.39
Clean and well maintained, but issues with humidity and unmade rooms noted.
Service
9.36
Staff was friendly and helpful, despite some check-in issues.
Location
9.4
Great location, safe area with easy access.
Room Quality
8.85
Comfortable rooms with modern furnishings, but some issues with humidity.
Amenities
9.38
Good amenities including a gym, pool, and café.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.39
Breakfast and food received positive feedback, but absence of complimentary breakfast noted.
Overall Experience
9.36
Positive experiences overall, but a few specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:12

Property Description

Convenient Amenities
Located just 7 miles from Louis Armstrong New Orleans International Airport, Courtyard New Orleans Metairie offers free Wi-Fi, a 24-hour convenience store, and a launderette. Guests can relax in the outdoor pool, hot tub, or fitness center.

Comfortable Rooms
Each room is equipped with a cable TV, ironing facilities, hair dryer, and tea/coffee-making facilities for a comfortable stay.

On-Site Dining
Enjoy delicious meals at Bistro Restaurant, serving breakfast, dinner, and Starbucks beverages.

Experience the best of New Orleans at Courtyard New Orleans Metairie, close to popular attractions like Saenger Theatre, Audubon Aquarium, and Harrahs Casino. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Location

Guest Reviews

9
Based on 380 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
T
Tamika • solo_traveller • us
9
2026-09-07 • via Nuitee
C
Consuela • solo_traveller • us
9
2026-09-02 • via Nuitee
J
John • solo_traveller • us
10
2026-08-29 • via Nuitee
V
Victoria • solo_traveller • us
8
Likes: Layout of bistro; exercise room; quiet room; friendly staff; bistro service and food.
Pros:

The scrambled eggs, bacon and potato were better than expected -- like homemade. The location was quiet but there were no nearby other restaurant choices The well equipped exercise room and front desk help. Tristan. Clean bath and room.

Cons:

My TV was not working but someone came soon to fix it.

2026-08-27 • via Nuitee
J
John • solo_traveller • us
10
2026-08-25 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-08-22 • via Nuitee
J
John • solo_traveller • us
10
2026-08-22 • via Nuitee
J
John • solo_traveller • us
10
2026-08-22 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-08-21 • via Nuitee
K
Kellie • couple • us
10
2026-08-18 • via Nuitee
L
Leslie • couple • us
10
2026-08-14 • via Nuitee
J
Johnny • solo_traveller • us
10
2026-08-13 • via Nuitee
W
walter • couple • us
7
when siding up with pet $100.00 + $30 away an an all the extra charges. nothing on internet saying
Pros:

did not eat their

2026-08-10 • via Nuitee
C
Cassell • couple • us
10
Nice, restful place : thank you !
Pros:

I love the wonderful shower !!

Cons:

Everything was great !

2026-08-03 • via Nuitee
O
Olabanjo • solo_traveller • ng
6
2026-07-23 • via Nuitee
D
Derrick • couple • us
3
Not worth the money.
Pros:

Convenient location

Cons:

No hot water.
There was something in the room upon check in that was being used to eliminate odor.

2026-07-15 • via Nuitee
J
Javious • couple • us
10
2026-07-06 • via Nuitee
T
Tula • extended_group • us
7
It was comfortable after a day of walking in the French Quarter. I felt safe.
Pros:

I liked the bed, I slept good, it was comfortable for a hotel bed. I liked the cleanliness of the property start to finish! I like Starbucks in the building.

Cons:

I didn’t like that I paid extra for breakfast included and I was told that breakfast was for sale at the Starbucks. When I went to the Starbucks, I paid $13 for my coffee. I seen a menu that was tossed on the counter that said core breakfast and it consisted of stuff like a croissant a blueberry muffin I don’t know just microwavable pastries. I did not ask if that was considered “my paid for breakfast,” . Because I didn’t feel like I wanted any of it ,if it was free.

2026-07-06 • via Nuitee
M
Ma • couple • us
9
2026-07-06 • via Nuitee
S
Sheila • family_with_children • us
4
We are questioning the integrity of both Booking.com & Courtyard by Marriott.
Pros:

There's a lot to dislike:
Booking.com & Courtyard don't seem to communicate.
We prepaid our room (including taxes + fees) + paid extra for breakfast---Courtyard claimed to know nothing about any of it.
We were charged additional $5/night for parking & +$20 for incidentals.
Like: Double room was large, clean, comfortable & quiet.

Cons:

Service was poor & they attempted not to honor our prepayment of room rate, fees, taxes & breakfast or to double charge us.
When provided, the "hot" breakfast ordeted from a menu was served at room temperature & service was underwhelming.
Gym: Only 1 working treadmill out of 3 there.
Microwave located in the hallway near elevators & ice machine.
Paid wifi-what are you asking? Did I pay for it, does the complimentary wifi work???

2026-07-06 • via Nuitee