The Glidden House

Hotels
9.2 (1071 reviews)
1901 Ford Drive , Cleveland , us

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location and decor
Cons:
Cleanliness issues
Parking fees not disclosed

Categories

Cleanliness
8.63
Some reviews mentioned cleanliness issues, such as dirty toilets.
Service
9.6
Many reviews highlighted friendly and helpful staff.
Location
9.84
Great comments about the location being near museums and dining options.
Room Quality
9.09
Good remarks about the comfort and decor, though some issues with the refrigerator.
Amenities
8.62
Facilities like breakfast were mentioned positively, but some guests were disappointed by the lack of a workout facility.
Value for Money
9.08
Guests found the stay reasonably priced for the quality received.
Food and Beverage
9.13
Breakfast received good feedback, though some items were noted as being less than ideal.
Overall Experience
9.6
Multiple reviews indicated a high level of satisfaction with their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:17

Property Description

Historic Charm with Modern Comforts

Luxurious Rooms and Amenities
Indulge in a stay at The Glidden House, where each room features a 42-inch flat-screen TV, a coffee machine, and premium toiletries. Enjoy the convenience of a desk, air conditioning, and ironing facilities in every room for a comfortable stay.

Versatile Meeting Spaces and Elegant Dining
Host your events in style with our indoor and outdoor meeting venues, complemented by a business center offering free printing services. After a productive day, unwind at the Palette Lounge with expertly crafted cocktails and delectable small plates.

Prime Location for Exploring
Conveniently located near top attractions like the Cleveland Botanical Gardens and museums, The Glidden House offers easy access to the best of Cleveland. Book now for an unforgettable experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

9.2
Based on 1071 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.84
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.6
R
Robert solo_traveller us
10
Pros:

The bar maid and all emplyees were excellent

2026-05-29 via Nuitee
A
Anne couple us
10
Pros:

Beautiful hotel. Super nice staff. They offer a great breakfast.

2026-05-28 via Nuitee
M
Mary couple us
8
2026-05-26 via Nuitee
T
Terry solo_traveller us
8
We look forward to returning soon!
Pros:

Beautiful historic house in the perfect location across from the Art Museum and Botanical Garden. Friendly staff, clean comfortable room and lovely breakfast.

Cons:

Nothing

2026-05-26 via Nuitee
H
Herbert couple us
9
2026-05-21 via Nuitee
M
Malgorzata couple us
10
2026-05-21 via Nuitee
E
Ed couple us
9
A friendly restful stay in a historic property near beautiful parks and museums.
Pros:

The breakfast was good. Tasty scones. The food was pretty average but the setting is lovely.

Cons:

My only (small) disappointment was the old under the window HVAC unit. It always amazes me that so many American hotels use these things when Mitsubishi splits are quieter and more efficient. I would have thought a historic property would have a better ventilation system. But the room was spacious, comfy and well appointed.

2026-05-21 via Nuitee
1
195508Anonymous Couples
10
A Great Stay in a Historic Hotel
Pros:

We spent 2 nights at the Glidden House while visiting Cleveland. The Hotel is lovely, in a former mansion, right near Case Western University and the museum district. It is also very close to Little Italy. The rooms are lovely, well appointed and comfortable. There is a patio on the side of the building which is great for relaxing and enjoying a book or the newspaper on a warm day and a small bar in the lobby for cocktails. Breakfast is served daily and was OK. Choices included eggs, potatoes, bacon, toast, pastries and muffins, fruit and oatmeal. The eggs and other items were lukewarm at best and probably could do with a different way of keeping things heated. The hotel is very quiet at night. Diners have a choice to eat in a dining room or a sun room just off where the food is served. The sunroom is lovely and the best choice. There is parking available on site for a fee.

2026-05-19 via Tripadvisor
J
Jean solo_traveller br
10
2026-05-15 via Nuitee
M
Maria Mônica Machado family_with_children br
10
Maravilhosa
Pros:

Localização

2026-05-15 via Nuitee
J
Julie solo_traveller us
9
Great location. Beautiful building.
Pros:

Location

Cons:

Coffee quality poor and no real cream or good milk choices for coffee. Just artificial creamer and 2% milk.

2026-05-12 via Nuitee
R
Ronen solo_traveller us
8
Great location and stuff and fantastic breakfast.
Pros:

Location

Cons:

A bit dated. And I was charged for parking, which was not indicated on booking.com when I reserved this.

2026-05-08 via Nuitee
A
Adrienne couple us
10
Wonderful play to stay, great place to empress guests with pretty and delight
Pros:

Wine at the bar till 11pm, breakfast was good. Love the staff everywhere, the concierge was amazing, the staff in the dinning room were so sweet.

Cons:

The rooms were no different then a Quality Inn, other than additional $90 on a Sunday night
Would have liked a small info booklet on the Mansion, like a 5x7 20 page history account. the Mansion was beautiful

2026-05-05 via Nuitee
C
Cindy couple us
10
Pros:

I spoke to Tom the GM before I went and he was so kind and helpful, he even had gifts for us since it was my mom’s birthday while we were there. It was the perfect location for us. James was the first person we met walking into this beautiful quaint English style bed-and-breakfast. James was warmhearted, attentive helpful and just a delight to speak to. The pillows were perfect and breakfast was delicious with options. Having cocktails in the lobby bar in the evening was fun as well. Bravo Glidden House!!

2026-05-04 via Nuitee
A
Adrienne solo_traveller us
8
Best location in Cleveland!
Pros:

Charming old building with modern updates. Convenient to so many great attractions!

Cons:

Uncomfortable pillows. Decent breakfast compared to a Holiday Inn, but not up to the standards of a really special hotel.

2026-05-01 via Nuitee
M
Mary couple us
9
Wonderful stay but need ear plugs and eye mask!
Pros:

With few exceptions this property was far superior to what I was expecting. It had beautiful and spacious public rooms including a bar and a breakfast room. An all day coffee, tea and water set up and an included breakfast. The breakfast had eggs, sausage and waffles--with a variety of toppings from salsa to the eggs to chocolate chips for the waffles. Fruit, yogurt, granola and oatmeal, pastries, coffee, tea and juices. The art lining the hallways was beautiful and interesting. I would have liked a guide to the art! And we arrived at 10:45 in the morning for an 11:00 tour at the nearby museum and just wanted to park at the hotel, but they were all ready to check us in, even that early. Very welcoming. Room was spacious and well appointed with a large bench that was perfect for luggage, a seating chair, a desk, lamps and usb ports. You could walk to all the museums, a coffee shop just behind the hotel and a very nice French restaurant about a block away.

Cons:

The bed was perhaps the softest I've ever tried to sleep on. The walls are so thin, I could literally hear the man in the next room snoring, and there is really no "room darkening" blinds, so the room is never really dark.

2026-05-01 via Nuitee
I
Igor family_with_children us
10
2026-04-25 via Nuitee
C
Cynthia solo_traveller us
9
Pros:

Location and comfort.

Cons:

Lack of restaurant, although several excellent restaurants nearby, as well fast food not far.

2026-04-25 via Nuitee
J
JJPed Couples Shirley, Massachusetts
2
Majorly disappointed: a faulty reservation system and faulty heat
Pros:

Had such high hopes based on the reviews that we would have a wonderful anniversary weekend, boy was I disappointed. Booked a king suite…..checked in and was told, “the only thing is, we don’t have the king suite you reserved, so we put you in a queen suite”. Buyer beware, they apparently only have 1 king suite and so whoever reserved one and gets there first, gets it….why in the world would you accept more than one reservation for a king suite if you only have 1??? She clearly has had to disappoint many guests with this news and she’s not sure why they don’t change the website….

So here we are, left with a queen suite - room 323- and we head up there, open the door and are blasted with a heat like we’ve never felt before…literally 107 degrees in the room…can’t even spend a minute in there. We go downstairs and tell her it’s 107…I think she doesn’t believe us and sends the concierge up there to check the room and sure enough, he confirms it’s 107 and he couldn’t stand to be in there any longer to try and troubleshoot it. He calls someone else who said he had just fixed it today….guess not. Even if they could get it turned off, there was no way that room was cooling down enough to sleep in tonight. They have no other suites to offer, and only a king room for the first night of our three night stay, so we’d have to hope the queen suite would be fixed tomorrow, not a chance we were willing to take, better to cut our losses after 2 major issues. We cancelled the reservation (she said she wouldn’t charge us a cancellation fee…gee thanks…). Had to book another hotel on the fly, not as nice, but at least we have someplace to sleep.

2026-04-23 via Tripadvisor
D
David family_with_children us
10
Made us want to go back to Cleveland.
Pros:

Breakfast and dining room was exquisite.

Cons:

That we only stayed 1 night.

2026-04-11 via Nuitee