Fiesta Inn Ciudad de Mexico Aeropuerto

Hotels
•
Hotelera Posadas
8.8 (229 reviews)
Boulevard Puerto Aereo 502, Mexico City, CDMX, 15500 , Mexico City , MX

Pets allowed

Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Close to airport / great for layovers
Friendly and helpful staff
Convenient and punctual airport shuttle
Comfortable rooms and beds
Good restaurant / excellent breakfast
Generally clean and safe
Cons:
Inconsistent cleanliness (reports of bad smell/dirty courtyard)
Check-in delays and understaffed at peak times
Some areas feel dated
Occasional room phone/key malfunctions
Food and breakfast perceived as expensive

Categories

Cleanliness
8
Mixed reports: several guests praise very clean rooms, but others mention bad smells, dirt in the courtyard and inconsistent housekeeping, so cleanliness is slightly below the overall target.
Service
9.6
Generally exceptional and friendly staff noted repeatedly (named employees praised and helpful shuttle drivers); some isolated check-in delays but overall service is a strong positive.
Location
9.4
Consistently described as very convenient and close to Mexico City Airport; excellent for layovers and events.
Room Quality
8.6
Rooms are often described as comfortable and updated, though some guests report the property feels dated in parts and occasional room-phone/key issues.
Amenities
9
Airport shuttle, on-site restaurant and buffet/Starbucks are frequently praised; shuttle punctuality and driver knowledge are positives.
Value for Money
7.4
Several guests comment that breakfast and meals are overpriced and value is not always matched, lowering the score for value.
Food and Beverage
8.8
Breakfast buffet and hotel restaurant receive many compliments and are called excellent by several guests, though some find prices high.
Overall Experience
9.6
Despite some check-in and dated-area issues, the consensus is positive: many recommend the hotel, appreciate the shuttle and staff, and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Recreation and Fitness Center
Enjoy the outdoor pool and fitness center for a relaxing stay.

Dining Options
Indulge in Mexican cuisine at La Isla or savor a drink at the bar/lounge.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and 24-hour room service.

Book your stay at Fiesta Inn Aeropuerto Ciudad de Mexico for a perfect blend of luxury and convenience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 229 reviews
Cleanliness: 8
Service: 9.6
Location: 9.4
Room Quality: 8.6
Amenities: 9
Value for Money: 7.4
Food and Beverage: 8.8
Overall Experience: 9.6
T
Teresa
8
Pros:

I did not know about the airport shuttle, so I took a taxi. I liked my room. The heater seemed to be air conditioning instead of heating. I finally turned it on vent, which was on. My in-room phone didn’t work, so I was unable to order room service. U paid extra to enjoy the breakfast buffet. I liked this hotel despite its problems & will give it a second chance.

2025-10-11 • via Nuitee
E
Elias
2
It's so expensive for such a poor-quality
Pros:

No clean, smell really bad, old and poor quality.

2025-10-11 • via Nuitee
K
Kelly
10
Pros:

The check-in process was less than five minutes. They were able to give me a great idea of what time to be back at the airport the next day and booked the shuttle.

2025-10-11 • via Nuitee
F
Francisco
10
Pros:

Rooms are ok, very clean, staff is very nice, food is ok, very safe, relatively quiet, airport shuttle is very convenient, for what it is is recommended.

2025-10-06 • via Nuitee
D
Debra
10
Pros:

Did not use airport shuttle, but is located very close to the airport.

2025-09-30 • via Nuitee
O
Odalis • family
10
Pros:

The customer service was exceptional overall the staff were very friendly I didn’t get all their names but Martin and Gael were very friendly and very welcoming.

2025-09-26 • via Nuitee
S
Sara
10
Pros:

All was great .

2025-09-26 • via Nuitee
D
David
8
Great room - friendly staff
Pros:

The room was great and the staff were very friendly and helpful. But the check-in process needs improvement.

2025-09-23 • via Nuitee
P
Philip • family
6
Pros:

Ok

2025-09-21 • via Nuitee
V
Vitaliy
10
Pros:

Close to airport. Transfer is well arranged. Clean and well arranged hotel.

2025-09-20 • via Nuitee
D
Dale • family
10
Pros:

Excellent choice for Mx layover

2025-09-18 • via Nuitee
D
Diana • partner
10
Pros:

The shuttle takes time to pick you up at the airport

2025-09-16 • via Nuitee
D
David • friends
8
Pros:

Fuimos a un concierto en GNP, súper conveniente por la ubicación

2025-09-15 • via Nuitee
A
Abigail
10
Lovely stay!
Pros:

Loved it from the check in, luggage man, room, buffet Starbucks, very professional staff, friendly and helpful.

2025-09-14 • via Nuitee
R
Robert
10
Pros:

I compliment the employees very pleasant

2025-09-12 • via Nuitee
M
Manuel • family
10
Pros:

Good

2025-09-10 • via Nuitee
M
María • friends
10
Pros:

Amazing customer service

2025-09-07 • via Nuitee
F
Facundo
2
Disappointing Check-in
Pros:

Check-in was a nightmare! I arrived at midnight and there was a huge line and only 2 people attending with an obsolete check-in process.
The staff was courteous but the waiting time and midnight was inaceptable

2025-09-04 • via Nuitee
A
Anthony
8
An oasis in Mexico City Airport
Pros:

Convenientstop over in Mexico City Airport for onward flights. Friendly and efficient staff.

2025-09-03 • via Nuitee
J
Jose M.
10
Pros:

Awesome

2025-09-02 • via Nuitee