Courtyard by Marriott Puebla Las Animas

Hotels
•
Courtyard by Marriott
8.5 (384 reviews)
Avenida 31 Poniente 3333 , Puebla , MX
+52 222 477 2100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Issues with bathroom cleanliness
Some issues with room maintenance

Categories

Cleanliness
7.71
Some reviews mention issues with the cleanliness of bathrooms and the presence of pests.
Service
9.18
Multiple reviews praise the staff for being friendly and providing good service.
Location
9.22
Many guests highlight the excellent location of the hotel.
Room Quality
7.67
Some comments mention rooms being outdated or needing maintenance but still comfortable.
Amenities
8.7
Overall amenities were viewed positively, though some items lacked attention.
Value for Money
8.16
Guests generally felt the value was consistent with the quality, but some improvements are needed.
Food and Beverage
8.71
The breakfast and dining experiences received positive remarks from guests.
Overall Experience
8.68
Most reviews express satisfaction with their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Luxurious Amenities

This modern hotel offers an outdoor pool and gym, ensuring guests have plenty of opportunities to relax and stay active during their stay. The bright, air-conditioned rooms with free Wi-Fi and flat-screen cable TV provide a comfortable retreat after a day of exploring.

Convenient Location

Situated next to Las Ánimas Shopping Centre, Courtyard Puebla Las Animas is centrally located, with Puebla’s historic centre, Zócalo Square, and Puebla Cathedral just a short drive away. The proximity to Africam Safari Park also offers guests a chance for a fun day trip.

Delightful Dining Options

Guests can enjoy American cuisine at the Courtyard Café or explore nearby dining establishments recommended by the hotel’s staff. For added convenience, take-away meals and grocery deliveries are available upon request.

Book now for an unforgettable stay at Courtyard Puebla Las Animas!

Important information:

Courtyard Puebla Las Animas is under renovation.
We are working to offer you a better service.
During the renovation, the hotel will do everything possible to reduce noise and disturbance as much as possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PBC

Location

Guest Reviews

8.5
Based on 384 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
A
Alo • extended_group • mx
9
Pros:

Alberca, alimentos

2026-10-12 • via Nuitee
L
Laura • couple • ar
9
Placer comodidad
Pros:

Amplitud edilicia
Libertad para moverme sin interferir con otrso pasajeros
Amabilidad del personal

Cons:

Nada
Nada
Nada

2026-10-08 • via Nuitee
G
Guido • couple • de
7
Sehr nettes zweckmäßiges Hotel für wenige Übernachtungen, Frühstück und Parkplatz nicht zu toppen!!
Pros:

- Das Frühstücksbuffet war spitze, vielfältig und abwechslungsreich, Personal erstklassig
- Die Parkmöglichkeit in der Tiefgarage war gratis, spitze
- Der Standort war für unsere Erledigungen sehr praktisch gelegen
- Das Preisleistungsverhältnis war sehr gut.
- Es gab jeden Morgen 2 frische Wasserflaschen

Cons:

- Die beiden Betten, bzw. Matratzen waren sehr stark durchgelegen von schweren Personen wahrscheinlich
- Es gab keine Prospekte/Stadtplan zum ansehen und mitnehmen
- Die Anfahrt zum Hotel ist ein wenig kompliziert, geht nur von einer bestimmten Richtung aus, man muss öfter drehen
- Das schöne Swimmingpool ist nur für Kinder gedacht, obwohl es den Anschein hat auch für Erwachsenen zu sein. Es ist nicht einmal knietief, nicht zum Schwimmen
-

2026-09-17 • via Nuitee
R
rubi • solo_traveller • mx
9
Pros:

La limpieza

2026-09-14 • via Nuitee
A
AURORA MARIA • family_with_children • mx
10
Pros:

Tiene cargador para auto electrico

2026-09-10 • via Nuitee
L
Luis Carlos • couple • mx
10
Excelente
Pros:

La atención

Cons:

Todo bien, no hay nada que me haya desagradado

2026-09-07 • via Nuitee
S
Sara • solo_traveller • mx
10
Pros:

buena ubicación, espacios limpios

2026-09-05 • via Nuitee
J
Jose • couple • mx
10
2026-09-01 • via Nuitee
E
Eldred Martin • solo_traveller • mx
10
2026-08-31 • via Nuitee
E
Eduardo • couple • mx
10
2026-08-31 • via Nuitee
R
Ricardo • family_with_children • mx
9
2026-08-30 • via Nuitee
P
Pablo • solo_traveller • mx
10
2026-08-19 • via Nuitee
J
Jonathan • couple • us
8
Great experience, just a little hiccup with the WiFi
Pros:

Very nice rooms, the A/C is very cold. Bathroom is also nice and well kept.

Cons:

The Wi-Fi was a little difficult trying to use with the TV. Netflix and other streaming services wouldn’t connect to the internet.

2026-08-17 • via Nuitee
O
OscarMex • solo_traveller • mx
8
2026-08-13 • via Nuitee
B
Brenda • extended_group • mx
9
2026-08-12 • via Nuitee
A
ADRIAN • family_with_children • mx
10
Excelente servicio, limpieza y confort.
Pros:

Todo el personal es muy amable y atento, pero es muy importante mencionar que la atención del Gerente de Recepción Arturo fue extraordinaria al ayudarme con una falta de claridad entre la plataforma de reservaciones que utilice (totalmente independiente con el Hotel) y lo ofrecido por Courtyard by Marriott Puebla Las Animas respecto al paquete de desayunos adquirido, el Gerente Arturo mostró gran interés y empatía por ayudarme y logró que la solución que me proporcionó fuera de mi agrado al 100% superando mis expectativas.

La ubicación para mis necesidades fue excelente ya que se encontraba en el centro de todos los puntos hacia los que me tenía que mover, pero aun asi considero que la ubicación les facilitaría a muchas personas trasladarse, y también es importante considerar que tiene cerca restaurantes, tiendas de autoservicio y plazas comerciales. El desayuno buffet es variado, con frutas y alimentos frescos, de muy buen sabor y calidad.

Cons:

Los jugos tanto de guayaba como de mandarina podrían ser mejores, puede ser que me equivoque, pero la percepción que tengo es que estaban muy rebajados con agua.

2026-08-10 • via Nuitee
J
José • solo_traveller • ca
8
Great staff.
Pros:

Very good customer service.

Cons:

The shower is annoying. Water flow fluctuates to the point of stopping altogether. After waiting a few seconds, water stars flowing again. This issue needs to be addressed.

A/C is noisy. Needs to be upgraded to a modern, quiet heat-pump system.

2026-07-16 • via Nuitee
J
José • solo_traveller • ca
9
Cons:

The shower water flow varies from full flow toca total halt. It's intermittent.

2026-07-03 • via Nuitee
X
Ximena • solo_traveller • mx
10
2026-06-29 • via Nuitee
N
Nitzi Millozy • solo_traveller • mx
10
Excelente estancia en Puebla
Pros:

Instalaciones de primer nivel y descanso garantizado.

2026-06-23 • via Nuitee