Aloft by Marriott Mountain View

Hotels
Aloft
8.8 (408 reviews)
840 East El Camino Real , Mountain View , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Noise issues
Inconsistent room quality
Cold rooms

Categories

Cleanliness
8.78
Cleanliness was frequently mentioned positively in reviews.
Service
9.25
Staff members received praise for being friendly and helpful.
Location
9.29
Location was noted as fantastic and convenient in multiple reviews.
Room Quality
8.24
Some rooms were described as spacious and comfortable, but others had issues like noise.
Amenities
8.77
Amenities were generally well-received, particularly the gym and breakfast options.
Value for Money
8.23
Concerns about value due to negative aspects like cleanliness and room quality.
Food and Beverage
8.78
Breakfast options and complimentary drinks were positively noted.
Overall Experience
9.05
Overall experiences varied, with a mix of positive stays and some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:26

Property Description

Modern Accommodation with Prime Amenities

Convenient Location and Nearby Attractions

Relaxation and Recreation Options

Book your stay at Aloft Mountain View for a refreshing and convenient experience. With an outdoor pool, fitness center, and sun terrace, relaxation is guaranteed. The hotel's prime location offers easy access to Shoreline Amphitheatre and the Computer History Museum. Enjoy modern amenities like free WiFi, a business center, and air-conditioned rooms with flat-screen TVs. Whether you're here for business or leisure, Aloft Mountain View has everything you need for a comfortable stay. Reserve your room now and make the most of your trip to Mountain View!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that when breakfast is included, it is for 2 guests only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.8
Based on 408 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
H
Huh solo_traveller us
7
2026-08-29 via Nuitee
C
Carmela couple us
8
Me párese perfecto y limpi
Pros:

El espacio de la abitacion

2026-08-23 via Nuitee
S
Scott couple us
5
2026-08-21 via Nuitee
J
Jennifer couple us
10
2026-08-19 via Nuitee
W
Wende solo_traveller us
9
2026-08-18 via Nuitee
S
Sergii solo_traveller us
7
Pros:

The room was very clean, spacious, and comfortable. The hotel facilities were excellent, and overall I had a pleasant stay.

Cons:

The mini fridge was very noisy and caused the entire desk to vibrate, and the air conditioner was also quite loud, especially at night. Another issue was the pillows. There were several small cube-shaped pillows, which were very uncomfortable to sleep on. I'm not sure why the hotel chose this design—standard-sized pillows would have been much more comfortable.

2026-08-16 via Nuitee
M
Maribel couple us
10
Perfect stay
Pros:

It was so nice, modern and clean. The staff was wonderful!

Cons:

Nothing, keep up the good work!

2026-08-11 via Nuitee
M
Mark solo_traveller us
5
2026-08-09 via Nuitee
E
Esmeralda couple us
10
I would go back again. This is an excellent hotel and will be one at the top of my list when I go to the Bay Area.
Pros:

The location was great. The hotel is in excellent condition. Have a beautiful pool staff very friendly and accommodating.

Cons:

The fire alarm went off in the morning and there was no staff to help misunderstand what was going on. They weren’t answering the phones, of course, but also no one came by to let us know that there wasn’t truly a fire that it was a false alarm.

2026-08-07 via Nuitee
K
Karen couple us
10
2026-08-05 via Nuitee
A
Anastasia couple us
8
2026-07-25 via Nuitee
S
Sandra solo_traveller us
10
Pros:

Very nice comfortable room.

2026-07-23 via Nuitee
G
Gregg couple us
8
Great location to where we needed to go. Hotel was nice and clean.
Pros:

Breakfast was cold. Had eggs, tots and sausage. All were cold. Watress compensated for it.

Cons:

Our room was the furthest from the elevator. Would have liked to be closer. Counted over 120 steps from room to elevator.

2026-07-23 via Nuitee
J
Jeff family_with_children us
7
One night stay was fine once we were moved to a room that was properly maintained.
Cons:

Had to change rooms. First bathroom had the shower head on the bathroom counter. Tried calling front desk and the phone was not working. The phone had been unplugged. The room was not ready for occupancy.

2026-07-22 via Nuitee
L
Loren couple us
8
Cons:

A fee to park my car in your lot? C’mon…I wasn’t informed of this online, so that came as a surprise

2026-07-18 via Nuitee
D
darylaineh Couples
10
The best staff
Pros:

I was blessed to stay one week in this wonderful beautiful property, which is very nicely put together, well decorated, with a homie atmosphere that provides entertainment, food, and comfort. Property kept in excellent condition. But the best part was it staff.! Tony, Edward, Edith, Rita, Jennifer and the boss Manuel were all attentive, jovial and very professional. This was the second time I stayed in his property in a period of 90 days. If I am blessed to have to return to Mountain View California one more time I will stay here again.

2026-07-17 via Tripadvisor
2
276roryb Family
10
Great Hotel
Pros:

The hotel was clean and had an inviting atmosphere. Great location for shows at the amphitheater All staff were super friendly and personable especially Tony. We forgot some small items and when I called back Tony worked hard to get me my stuff back within the week.

2026-07-16 via Tripadvisor
P
Pam solo_traveller us
9
2026-07-16 via Nuitee
C
Charisse couple us
2
Pros:

The place, the room is clean and spacious. Heated pool is perfect for kids. Breakfast is so-so.

Cons:

The staff! They are not accommodating. Once they encounter an issue, they will stop and not find solutions. I got my reservation with breakfast included and they said it doesn’t show in their system. So their system is outdated. I have to contact booking.com a night before and the next thing in the morning just to fix the breakfast issue. Tony in the front desk is not helpful and rude as well. Not good customer service. The lady that we checked in the also was rude, even when I showed her the proof that I paid for the breakfast, she keeps saying it doesn’t show in their system, she did not find a solution after that. She just gave me the room key and full stop. Aloft should hire people who knows customer service and not those rude staff that just come to work and clock out. The place is good, but the staff is 🤬

2026-07-13 via Nuitee
G
Giselle couple us
10
2026-07-13 via Nuitee