HOM Hotel Gainesville, SureStay Collection by Best Western

Hotels
•
SureStay Collection by Best Western
8.1 (963 reviews)
3905 Sw 43Rd St , Gainesville , US
+1 352-376-0004

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently clean rooms (many described as immaculate)
Comfortable beds and rooms
Convenient, well-located
Friendly and attentive staff (several specific praise mentions)
Good breakfast and afternoon snacks
Strong Wi‑Fi
Good value for many guests
Many repeat visitors / positive overall experience
Cons:
Inconsistent housekeeping (some rooms not cleaned or lacked replenishment)
Occasional unprofessional or poorly trained staff / front desk issues
Aging facility: broken trim, outdated fixtures, toilets needing work
Limited amenities: no laundry, poor vending options
Limited breakfast choices and seating at peak times
Intermittent fire alarm tests
Higher price during busy periods / perceived as pricey by some
Occasional room odors on arrival

Categories

Cleanliness
8.2
Mostly praised as clean and often immaculate, though a few reports noted rooms not cleaned, missing replenishment and some maintenance issues (broken baseboards, toilets needing work).
Service
8
Many reviews praise friendly, attentive front-desk staff (several mentions of excellent service), but a few incidents of unprofessional or poorly trained staff and disorganization lowered this slightly.
Location
8.6
Consistently described as very convenient and well-located; multiple guests highlighted easy access and a great location.
Room Quality
7.6
Rooms described as comfortable with great beds, but some guests noted aging fixtures, broken wood pieces and occasional odors on arrival.
Amenities
7.4
Basic amenities present (strong Wi‑Fi, breakfast, cookies), but limits were noted: no laundry facility, poor vending options, limited breakfast choices and seating, and recurring fire alarm tests.
Value for Money
7.8
Several guests called it good value or great value, while others felt pricing was high (e.g., during events), so value is mixed overall.
Food and Beverage
8.5
Breakfast was repeatedly described as good and appreciated (plus afternoon cookies); limited variety and seating were occasional negatives.
Overall Experience
8.7
Generally positive overall impressions — many repeat guests and strong recommendations — tempered by sporadic service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Hot Breakfast Buffet and Outdoor Pool
Start your day right with a delicious hot breakfast buffet and take a refreshing dip in the outdoor pool at this pet-friendly Gainesville hotel.

Comfortable Accommodations with Extra Amenities
Relax in traditionally decorated rooms at hōm hotel + suites, each equipped with satellite TV and an extra seating area for your comfort.

Convenient Facilities and Location
Stay active in the 24-hour fitness centre, host meetings with ease, and take advantage of the on-site launderette. Located just minutes from the University of Florida and Gainesville city centre, this hotel is the perfect choice for your stay.

Book now to experience a comfortable and convenient stay at the Gainesville hōm hotel + suites!

Important information:

Please note a maximum of 2 pets are permitted. Only dogs 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.

Pet fee us USD 40.

Guest card will be authorized for 1st night room+tax the day before arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Location

Guest Reviews

8.1
Based on 963 reviews
Cleanliness: 8.2
Service: 8
Location: 8.6
Room Quality: 7.6
Amenities: 7.4
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.7
J
Jasmin • family_with_children • us
5
Suppose to be remodeling looks like they were remodeling 5y ago and just stopped
Pros:

Location

Cons:

The office chair and night stands were warped like they sat out side the office chair had dust in it and looked like it was pulled out the trash the pool and gym were out of order

2026-11-07 • via Nuitee
M
Marcia • extended_group • us
8
Overall happy with this booking.
Pros:

Room clean, beds comfortable, close to our festival destination. Breakfast was good.

Cons:

Although our room had double-paned windows the road noise was very loud in our room.

2026-11-02 • via Nuitee
V
Vikki • couple • us
9
Pricey. Would not give me a senior discount or accept my AARP card
Pros:

Convenient location

Cons:

Price

2026-11-02 • via Nuitee
G
Goodin • extended_group • us
6
Pros:

Far enough away from chaos, but close enough to get where I needed to be fast.

Cons:

Room wasn't cleaned, even though I asked for it to be, and had to ask for towels, washcloths and didn't get replenished on coffee/ toiletries without having to ask

2026-10-30 • via Nuitee
L
Letitia • solo_traveller • us
9
2026-10-29 • via Nuitee
C
Cheron • solo_traveller • us
8
Overall it’s a great place. There are a couple of staffers that could use a little training on discussing issues with so
Pros:

Clean and comfortable.

Cons:

Staff

2026-10-29 • via Nuitee
C
Cheron • solo_traveller • us
8
2026-10-29 • via Nuitee
M
Marisabel • family_with_children • us
6
2026-10-26 • via Nuitee
D
Dorleans • family_with_children • us
10
2026-10-26 • via Nuitee
S
Stanford • couple • us
8
2026-10-25 • via Nuitee
C
Carol • couple • us
10
Will be back again in a couple months. I always stay here.
Pros:

Always clean and comfortable

Cons:

Nothing

2026-10-23 • via Nuitee
M
Mariann • solo_traveller • us
9
2026-10-23 • via Nuitee
B
Berenika • couple • us
10
2026-10-15 • via Nuitee
O
Osorio • solo_traveller • us
8
2026-10-14 • via Nuitee
J
Julie • couple • us
10
Great staff, location, clean and comfy!
Pros:

Great staff, location, and cleanliness. Beds are fabulous!

Cons:

Priced kinda high for being this level of a hotel.

2026-10-11 • via Nuitee
R
Riley • couple • us
10
Pros:

Rooms

Cons:

Parking

2026-10-11 • via Nuitee
S
Sabatini • extended_group • us
8
2026-10-10 • via Nuitee
G
Gerell • solo_traveller • us
8
Overall a good experience.
Pros:

Comfortable and clean … the smell could be better

Cons:

The initial smell of the room

2026-10-10 • via Nuitee
E
Eli • couple • us
10
2026-10-07 • via Nuitee
F
Ferrell • couple • us
10
10/10 love the service everyone was nice
Pros:

The rooms were nice and clean and the breakfast was good

Cons:

Room service was good

2026-05-23 • via Nuitee