Four Points by Sheraton French Quarter

Hotels
•
Sheraton
8.6 (1744 reviews)
541 Bourbon Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues
Overpriced
Noisy at night

Categories

Cleanliness
7.81
The carpets smell like old feet, and some areas were reported not being cleaned well.
Service
9.28
The staff were friendly and exceptional, with quick assistance from maintenance.
Location
9.32
The location is perfect, right on Bourbon Street and near major attractions.
Room Quality
8.27
Rooms were comfortable, but some guests found beds hard and lacking basic bedding.
Amenities
8.3
Basic amenities met expectations, but some guests found the pool not heated and carpets unclean.
Value for Money
8.26
Some guests felt it was overpriced for what was offered, particularly for cleaning standards.
Food and Beverage
8.81
Breakfast was noted as delicious, but drink selection could be improved.
Overall Experience
8.78
Overall, the stay was enjoyable with great location and service despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 03:10

Property Description

Luxury Boutique Hotel in the Heart of the French Quarter

Tropical Courtyard Oasis: Relax by the outdoor pool in a lush tropical courtyard, a perfect escape from the bustling Bourbon Street.

Historic Charm with Modern Amenities: Stay in elegantly decorated rooms with views of the French Quarter, equipped with flat-screen TVs and minibars in a historic building that used to be the Old French Opera House.

Convenience and Entertainment: Take advantage of the business center and gym facilities, indulge in delicious breakfast options and cocktails at the Puccini Bar, and explore nearby attractions like Jackson Square and the French Market.

Experience the essence of New Orleans at Four Points by Sheraton French Quarter - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 37 per day.

Location

Guest Reviews

8.6
Based on 1744 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
E
Eddie Bjoern • solo_traveller • de
10
2026-06-13 • via Nuitee
J
John • couple • au
10
Great
Pros:

Great all round 10/10.

Cons:

Nothing

2026-06-12 • via Nuitee
M
Mitchell • solo_traveller • us
10
Pros:

From the staff to the room, small but perfect. The hotel was spotless. The pool was amazing. Id choose this hotel again.

Cons:

The bathroom was small lol but still perfect

2026-06-11 • via Nuitee
M
MELISSA • family_with_children • us
9
2026-06-11 • via Nuitee
M
Milton • solo_traveller • us
5
2026-06-10 • via Nuitee
J
Jade • solo_traveller • ie
10
Pros:

It was beside everything. Rooms were so comfortable. The staff were lovely and so accommodating and helpful.

Cons:

The location. The facilities and the staff

2026-06-10 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-06-09 • via Nuitee
S
sara • couple • us
8
2026-06-09 • via Nuitee
G
Geneva • couple • us
7
Staff was friendly great location but rooms are very outdated.
Pros:

It was clean and the staff was extremely friendly

Cons:

Very old, elevator didn’t work, tub kept clogging

2026-06-08 • via Nuitee
J
jermaine • solo_traveller • us
10
Bourbon Street
Pros:

The location

Cons:

There was no one to bring our stuff up to the room.

2026-06-08 • via Nuitee
S
Spencer • couple • us
10
2026-06-08 • via Nuitee
A
Andrea • family_with_children • us
10
Everything was amazing but I’d never stay on the Bourbon street side again!
Pros:

The building, the staff and everything about it was lovely.

Cons:

Okay, this is on me, but I didn’t realize how loud Bourbon street would be. The hotel gives earplugs but it was just like people were in the room with us.

2026-06-07 • via Nuitee
B
Byron • solo_traveller • au
8
2026-06-07 • via Nuitee
P
patrick • solo_traveller • fr
8
Pros:

L emplacement

Cons:

Le bruit toute la nuit

2026-06-06 • via Nuitee
P
Peter • couple • ch
8
Sonst alles tip top
Pros:

Schönes Zimmer und bequeme Betten, freundliche und hilfsbereite Personal

Cons:

Eigentlich nichts, nur Frühstück könnte mehr Auswahl geben......

2026-06-05 • via Nuitee
F
Florence • couple • fr
9
Séjour à la Nouvelle Orléans : super !
Pros:

L’emplacement est top

Cons:

Un ascenseur sur 2 en panne, ça fait désordre dans un établissement de luxe, manquait Golf Channel sur al télé

2026-06-05 • via Nuitee
J
Jeannine • solo_traveller • us
10
2026-06-05 • via Nuitee
P
Perez • couple • us
10
2026-06-03 • via Nuitee
J
Jacklyn • extended_group • us
8
2026-06-01 • via Nuitee
K
Keith • couple • us
9
Pros:

Very clean, great staff and fantastic location

2026-06-01 • via Nuitee