Hilton Garden Inn White Marsh

Hotels
•
Hilton Garden Inn
8.2 (694 reviews)
5015 Campbell Boulevard , White Marsh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Pool and amenities not as advertised
Staff treatment varied

Categories

Cleanliness
7.61
Some reports of cleanliness issues, including dirty pools and roaches in rooms.
Service
8.88
Staff described as amazing and welcoming, though there were mentions of some disrespectful interactions.
Location
8.62
Good location noted in multiple reviews, with easy access to attractions.
Room Quality
7.57
Rooms described as spacious but some were old and had maintenance issues.
Amenities
7.9
Facilities like the pool were frequently mentioned as broken or dirty.
Value for Money
8.16
Many guests felt they received decent value but were disappointed by service and amenity issues.
Food and Beverage
8.61
Positive mentions about breakfast and bar service.
Overall Experience
8.28
Mixed experiences with both positive elements such as service and food, countered by significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:56

Property Description

Luxurious Accommodation and Modern Conveniences
Experience spacious and modern accommodation at the Hilton Garden Inn White Marsh, just a short drive from Baltimore city centre. Enjoy free amenities and convenient services like an on-site convenience store for all your needs.

Convenient Location and Easy Access
Located near motorway I-95, our hotel offers easy access to Baltimore's top attractions such as Inner Harbor and Camden Yards. Explore nearby shopping, dining, and entertainment options effortlessly with our complimentary trolley service.

Fitness and Dining Options
Stay active at our 24-hour fitness centre and enjoy free access to Bally's Fitness Center. Indulge in delicious meals at our on-site restaurant and grab snacks anytime at the 24-hour convenience store.

Book your stay at the Hilton Garden Inn White Marsh for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 694 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 7.9
Value for Money: 8.16
Food and Beverage: 8.61
Overall Experience: 8.28
K
Kenyon • extended_group • us
10
2026-05-21 • via Nuitee
A
Ashley • couple • us
4
Disappointing
Pros:

Location

Cons:

When I arrived for check in no one was at the front desk and me and other guests behind me were waiting for 10-15 minutes before anyone arrived. The room was located on the 3rd floor. Upon entering there was a musty/old smell. The cabinet that held the microwave was broken and leaning against the wall and the couch cushions were stained to the point I didn’t want to sit there.
I got the room to use indoor pool since it was 100 degrees outside that day. As you can see from the pictures, the hot tub water was brown and had a white film on the top of the water. Disgusting. The pool area didn’t look clean and there were only 3 towels for guests to use after. I had swim shoes so decided to get in the pool. Typically the water is warm but theirs was ice cold. It took me about 20 mins to fully get in and even after being in it for some time I was still freezing. I ended up leaving after an hour. I didn’t even stay there. I don’t plan on going back.

2026-05-21 • via Nuitee
W
William • couple • us
10
2026-05-14 • via Nuitee
S
Sam • couple • gb
6
2026-05-10 • via Nuitee
J
Julie • solo_traveller • us
10
I left an Ipad in my room. The staff called me about it and thoughtfully arranged for me to pick it
2026-05-06 • via Nuitee
M
Mon-Tab • couple • us
10
2026-05-05 • via Nuitee
B
Basil • couple • us
10
Pros:

Environment clean

Cons:

Enjoyment

2026-05-04 • via Nuitee
P
Phontavia • solo_traveller • us
10
2026-05-01 • via Nuitee
J
John • couple • us
10
2026-04-30 • via Nuitee
D
Donte • couple • us
8
2026-04-30 • via Nuitee
J
Jason • couple • us
6
Cons:

The mattress on the bed no good

2026-04-30 • via Nuitee
K
Kyree • couple • us
5
2026-04-27 • via Nuitee
S
Sam • family_with_children • us
10
2026-04-27 • via Nuitee
K
Kenneth • couple • us
3
Cons:

The front desk person was rude

2026-04-27 • via Nuitee
K
Karen • couple • us
9
Pros:

La ubicación y todo muy limpio

2026-04-24 • via Nuitee
V
Viacheslav • family_with_children • us
10
2026-04-21 • via Nuitee
• couple • us
10
2026-04-20 • via Nuitee
V
Viacheslav • couple • us
10
Pros:

Отель находится в отличном месте, вокруг много магазинов и ресторанов! Очень большая парковка! Я много где был в гостиницах но тут один из самых хороших завтраков))) вежливый персонал

Cons:

Очень старые кровати и очень грязный ковролин! И ещё очень много вызывает вопросов бассейн много пены в бассейне и грязные полы мне иногда казалось что за ним вообще не следят

2026-04-20 • via Nuitee
L
Lovejeet • couple • us
7
2026-04-19 • via Nuitee
K
Kathleen • couple • us
10
2026-04-17 • via Nuitee