Hilton Garden Inn White Marsh

Hotels
•
Hilton Garden Inn
8.2 (716 reviews)
5015 Campbell Boulevard , White Marsh , us
+1 410-931-7304

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Pool and amenities not as advertised
Staff treatment varied

Categories

Cleanliness
7.61
Some reports of cleanliness issues, including dirty pools and roaches in rooms.
Service
8.88
Staff described as amazing and welcoming, though there were mentions of some disrespectful interactions.
Location
8.62
Good location noted in multiple reviews, with easy access to attractions.
Room Quality
7.57
Rooms described as spacious but some were old and had maintenance issues.
Amenities
7.9
Facilities like the pool were frequently mentioned as broken or dirty.
Value for Money
8.16
Many guests felt they received decent value but were disappointed by service and amenity issues.
Food and Beverage
8.61
Positive mentions about breakfast and bar service.
Overall Experience
8.28
Mixed experiences with both positive elements such as service and food, countered by significant issues with cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:56

Property Description

Luxurious Accommodation and Modern Conveniences
Experience spacious and modern accommodation at the Hilton Garden Inn White Marsh, just a short drive from Baltimore city centre. Enjoy free amenities and convenient services like an on-site convenience store for all your needs.

Convenient Location and Easy Access
Located near motorway I-95, our hotel offers easy access to Baltimore's top attractions such as Inner Harbor and Camden Yards. Explore nearby shopping, dining, and entertainment options effortlessly with our complimentary trolley service.

Fitness and Dining Options
Stay active at our 24-hour fitness centre and enjoy free access to Bally's Fitness Center. Indulge in delicious meals at our on-site restaurant and grab snacks anytime at the 24-hour convenience store.

Book your stay at the Hilton Garden Inn White Marsh for a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 716 reviews
Cleanliness: 7.61
Service: 8.88
Location: 8.62
Room Quality: 7.57
Amenities: 7.9
Value for Money: 8.16
Food and Beverage: 8.61
Overall Experience: 8.28
S
shanikqua • couple • us
10
2026-07-23 • via Nuitee
P
Pamela • couple • us
10
2026-07-21 • via Nuitee
A
Aricka • family_with_children • us
7
It was overall a fair stay
Pros:

It was comfortable

Cons:

One of the staff members that worked at the front desk, (a man),had put a cone in one of the parking spots. When my family and I left the hotel at night to grab dinner at a nearby restaurant, we saw him pull out and asked if he would be exiting the spot. He yelled at us.. stating, “that’s my spot!”. It was scary. He later apologized but the experience was very unsettling.

2026-07-19 • via Nuitee
D
Dante • solo_traveller • us
6
2026-07-16 • via Nuitee
R
robert • couple • us
1
We left early and will never return
Pros:

Location accessible to major highways

Cons:

Smell
Cleanliness
Air conditioning noise and efficiency
Tiles coming up from bathroom floor
Corrosion of pipes causing only a trickle from shower
By 5 pm room still wasn’t cleaned
Awful experience!!

2026-07-13 • via Nuitee
W
Walton • solo_traveller • us
7
2026-07-12 • via Nuitee
E
Ernest • couple • us
10
2026-07-10 • via Nuitee
K
Kathleen • couple • us
6
Too much $$ for too little value
Pros:

Location was perfect and the bed was pretty comfortable.

Cons:

There was no soap in the shower and we couldn’t get the temperature in the room comfortable. We couldn’t get the AC to cool sufficiently

2026-07-09 • via Nuitee
W
William • couple • us
10
Nice
2026-07-09 • via Nuitee
S
Saidi • couple • dz
7
2026-07-08 • via Nuitee
C
Cynthia • couple • us
10
The perfect location, hotel was quiet and a very nice stay.
Pros:

Location.

Cons:

It has a little bit of age. Could use a refresh

2026-07-07 • via Nuitee
A
Antonae • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-07-03 • via Nuitee
G
Gregory • couple • us
7
2026-07-02 • via Nuitee
D
Devin • solo_traveller • us
7
2026-07-02 • via Nuitee
J
John • couple • us
9
2026-06-17 • via Nuitee
B
Bony • couple • us
5
2026-06-16 • via Nuitee
L
Lisa • couple • us
10
2026-06-15 • via Nuitee
P
Phillip • family_with_children • us
5
Meh
Pros:

Room was clean

Cons:

Bed was lumpy. Front desk staff did not read the reservation email provided and would not let me check in until my spouse called them directly even though the reservation was in my name

2026-06-15 • via Nuitee
J
Joseph • couple • us
10
Nice space and excellent location
Pros:

Very clean and comfortable facility. Pool and fitness room were great. Had drinks, dinner and breakfast on site and it was great with excellent service. There were nice spaces to sit outside as well. Room was well equipped, clean and comfortable.

Cons:

NA

2026-06-14 • via Nuitee
A
Annie • solo_traveller • us
1
Terrible.
Pros:

The young people program that was there.

Cons:

The furniture was dirty, the carpet was dirty, the bathroom tub had mold around it, the main bedroom wall had paint missing and the windows were dirty.

2026-06-06 • via Nuitee