Baymont by Wyndham Asheville/Biltmore

Hotels
•
Baymont Inn & Suites
8.6 (1667 reviews)
204 Hendersonville Road , Asheville , US
+1 828-274-2022

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Convenient location near Biltmore/downtown
Friendly, helpful staff
Clean rooms
Good breakfast selection
Pool / hot tub
Cons:
Noise / heavy road traffic
Small/cramped rooms and breakfast area
Room maintenance issues (worn fixtures, mold, AC problems)
Value for money concerns / overcharged
Occasional check-in / reservation handling problems

Categories

Cleanliness
8.3
Generally reported as clean in many reviews (rooms and breakfast area frequently praised), but several guests noted issues: lobby not always clean, mold in AC unit for one stay, and occasional 'cleanish' impressions. Mixed-positive overall.
Service
9
Staff repeatedly described as friendly, helpful and exceptional (named staff praised at breakfast and housekeeping). A minority reported poor communication, language barriers and a runaround on billing/room allocation, but the dominant sentiment is very positive service.
Location
8.9
Location is frequently praised as convenient to downtown/Biltmore attractions and close to dining, but multiple guests noted heavy road traffic and noise impacting some stays.
Room Quality
7.6
Several guests found rooms small, tight or worn (lampshades, components in disrepair); complaints include AC cycling/mold, broken doors and beds not serviced on long stays. A few guests did find room sizes acceptable and comfortable, but room quality trends below average.
Amenities
9
Pool and hot tub received consistent positive mentions and are seen as valuable assets. Dining/breakfast area is small, but overall amenities (pool, hot tub, convenient services) are well regarded.
Value for Money
7.8
Several guests felt the price did not match the experience (overcharges, perceived poor value); others accepted cost given location and amenities. Overall sentiment on value is mixed-to-negative.
Food and Beverage
9.2
Breakfast is often described as excellent or having a good selection and hot items; some criticism of the cramped breakfast area and occasional low-quality disposables, but overall breakfast/F&B impressions are strongly positive.
Overall Experience
9
Majority of reviews describe a positive stay driven by friendly staff, cleanliness and convenient location; notable negative outliers (room condition, severe noise, check-in/reservation problems) exist, but overall guest experience trends positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities
Baymont by Wyndham Asheville/Biltmore offers a hot tub and fitness center, perfect for unwinding after a day of exploring Asheville. Each room is equipped with modern comforts like a flat screen TV, coffee machine, and free toiletries.

Convenient Location
Situated near Biltmore Estate and Biltmore Square, our hotel provides easy access to popular attractions in Asheville. Plus, Asheville Regional Airport is just a short drive away, ensuring a hassle-free journey.

Exceptional Service
With a 24-hour front desk, our dedicated staff is always available to assist you during your stay at Baymont by Wyndham Asheville/Biltmore.

Experience comfort and convenience at Baymont by Wyndham Asheville/Biltmore. Book your stay now for a memorable Asheville getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1667 reviews
Cleanliness: 8.3
Service: 9
Location: 8.9
Room Quality: 7.6
Amenities: 9
Value for Money: 7.8
Food and Beverage: 9.2
Overall Experience: 9
B
Barbara • family_with_children • us
8
Pros:

Convenient location for us to rest

Cons:

Some updates needed in the room, lampshades worn out and need replacement but that's not a critical need I suppose.

2026-10-30 • via Nuitee
N
Norman • solo_traveller • us
8
2026-10-29 • via Nuitee
D
Deidre • extended_group • us
10
Very nice and clean nice staff
Pros:

Breakfast and pool were nice and close to everything

2026-10-29 • via Nuitee
H
Howard • family_with_children • us
10
Excellent and top quality people there 🙂
Pros:

Breakfast is excellent! Nice staff at breakfast!

2026-10-28 • via Nuitee
R
Roque • couple • us
10
Great!
Pros:

Breakfast was great .
Staff was exceptional (Ana/MARCELA)
Dinning area was really small and tight.
Room was a little tight even for 2 people.
Housekeeping Staff on our floor (5) was exceptional (MARIA, the kindest!!!)
Location was very good.

Cons:

Small, tight breakfast area!

2026-10-28 • via Nuitee
D
Debbie • solo_traveller • us
9
2026-10-27 • via Nuitee
J
Jo • couple • us
8
2026-10-27 • via Nuitee
N
Nolan • couple • us
10
Nice place
Pros:

Clean, friendly, close to downtown

2026-10-26 • via Nuitee
R
rivka • family_with_children • il
8
2026-10-26 • via Nuitee
T
Teresa • couple • us
8
2026-10-26 • via Nuitee
A
Amy • couple • us
10
2026-10-26 • via Nuitee
M
Maureen • couple • us
9
2026-10-25 • via Nuitee
J
Janet • couple • us
7
Pleasant. Sad about Biltmore village and no businesses except for three or four. Enjoyed Gemelli restaurant close by o
Pros:

Nice area. Enjoyed getting out and walking

Cons:

Too close to road traffic.

2026-10-25 • via Nuitee
B
Bobby • family_with_children • us
9
Cons:

Location, heavy traffic

2026-10-25 • via Nuitee
K
Karen • couple • us
3
Switcheroo is not what we paid for
Pros:

Rooms are clean. Lobby is not very clean.

Cons:

We reserved two months in advance, but they gave our room type away so there was only one bed. We couldn’t use that, so they offered a double with a broken door. We didn't feel like that was safe - or fair to charge full price on a room with issues when we reserved so far ahead.

2026-10-25 • via Nuitee
S
Shawn • extended_group • us
10
2026-10-23 • via Nuitee
L
Lanny • family_with_children • us
9
Pros:

Everything

Cons:

Nothing , everything was great

2026-10-21 • via Nuitee
R
Ronald • solo_traveller • us
8
2026-10-20 • via Nuitee
R
Richard • couple • us
8
Pros:

It was very clean

Cons:

The cost to stay

2026-10-20 • via Nuitee
D
donna • family_with_children • us
10
Pros:

Everyone was helpful
Great location
Quiet
Clean

2026-10-20 • via Nuitee