Sheraton Niagara Falls

Hotels
•
Sheraton
8 (1531 reviews)
300 Third Street , Niagara Falls , US
+1 716-285-3361

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Parking fees
Some cleanliness issues
Limited food options

Categories

Cleanliness
7.46
Mixed reviews about cleanliness with mentions of dirty areas and low water pressure.
Service
8.93
Staff received numerous positive comments for being friendly and accommodating.
Location
8.97
Location praised for its proximity to attractions and overall convenience.
Room Quality
7.92
Rooms generally noted as clean and comfortable, though there were some minor issues mentioned.
Amenities
7.45
Some amenities well received, but complaints about lack of complimentary breakfast.
Value for Money
7.91
Average value perception; some questioned parking fees and other charges.
Food and Beverage
7.46
Limited food options; recommendations for off-site dining noted.
Overall Experience
7.93
Overall experiences were good, with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:43

Property Description

Luxurious Accommodations and Amenities
Sheraton Niagara Falls offers 391 well-appointed guest rooms and suites with modern amenities such as microwaves, refrigerators, and in-room safes. Enjoy complimentary Starbucks Coffee in each room and stay connected with free WiFi access throughout the hotel.

The Reef Beach Club
Indulge in relaxation at The Reef Beach Club, boasting Niagara USA’s largest indoor pool, two hot tubs, and a tank of aquatic life with a coral reef lagoon. Unwind and rejuvenate in this tropical oasis within the hotel premises.

Convenient Facilities and Dining Options
With a 24-hour fitness centre, business centre, and versatile meeting spaces, Sheraton Niagara Falls caters to all your needs. Savor delicious meals at on-site restaurants like Rainforest Cafe, Starbucks Café, and Torrent Bar & Restaurant.

Experience luxury and convenience at Sheraton Niagara Falls - Book your stay now!

Important information:

Please note that the Daily Destination Amenity Fee will include:
- Unlimited Wi-Fi
- Adventure Passport
- Unlimited guest laundry room use
- 2 bottles of water per day
- 20% off scooter day rentals
- Business services
- Free slot play for the Seneca Resorts and Casinos will incur an additional charge of USD 15 per person for a maximum of 2 occupants, based on double occupancy

Must be 21 years or older. Valid Social Club by Seneca (players' club) membership required. Free to join with a valid Government-issued photo ID. Minimum of USD 15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8
Based on 1531 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
W
Wendy • family_with_children • us
10
2026-09-19 • via Nuitee
B
Bui • couple • us
8
2026-09-18 • via Nuitee
J
John • couple • us
7
Pros:

Location & Staff

Cons:

Room was too dark, lamps not enough. Trouble getting on Wifi. Too many fees, taxes, parking, extras, etc

2026-09-16 • via Nuitee
R
Russell • couple • us
9
Pros:

The rooms were nice and it was easy to get around the area.

Cons:

The breakfast is over priced and not very appetizing.

2026-09-16 • via Nuitee
W
Waterhouse • solo_traveller • us
7
Pros:

Easy to get to niagara falls

Cons:

The hotel its self could use an update for the price I was expecting a bit cleaner and not have the hallway carpet held together with tape.

2026-09-16 • via Nuitee
S
Sean • couple • us
5
2026-09-14 • via Nuitee
S
Sm Mithun Hossain Tapu • couple • us
7
2026-09-14 • via Nuitee
K
Kwiatek • solo_traveller • us
10
Pros:

Room was on the conceirge level. Do worth it. Breakfast, snacks, drinks & hors d'oreves in the evening, parking was free, staff helpful

Cons:

They only have one set of elevators, we had to walk half way around the bldg. I would request a room close to them next time

2026-09-12 • via Nuitee
E
Ericka • solo_traveller • us
10
Pros:

Location was superb! It was just a few minutes walk to the entrance of the park.

Cons:

Nothing

2026-09-10 • via Nuitee
K
Keyah • solo_traveller • ca
10
2026-09-10 • via Nuitee
R
RYOTA • solo_traveller • jp
8
2026-09-10 • via Nuitee
J
JACQUELINE • extended_group • us
10
2026-09-08 • via Nuitee
S
Steven • solo_traveller • us
8
2026-09-08 • via Nuitee
L
Lu • solo_traveller • us
8
2026-09-06 • via Nuitee
H
Hamid • extended_group • sa
7
It was not bad
Pros:

Location

Cons:

Facilities

2026-09-04 • via Nuitee
P
Pierluigi • couple • it
7
Soggiorno piacevole
Pros:

Il personale al desk è stato gentile e accogliente. La camera era grande, dotata di tutti i comfort e con due grandi letti matrimoniali comodissimi.

Cons:

L’arredamento della camera è un po’ datato e andrebbe modernizzato. L’hotel non dispone di un proprio parcheggio ma ne viene consigliato uno privato, attaccato alla struttura, che, seppur a pagamento, non occorre saldare in quanto convenzionato con la struttura stessa.

2026-09-04 • via Nuitee
M
Marcia • family_with_children • us
10
It was outstanding!
Pros:

The room was very nice, clean and comfortable. I traveled with my son and we were comfortable. The staff was very friendly and helpful! I want to shout out to JOE for his concern and assistance. I use a motorized wheelchair, and he wanted to make sure I was safe entering and exiting the lobby. The location to the many sites was also very convenient.

Cons:

There was nothing I didn't like.

2026-09-01 • via Nuitee
B
Bryce Hadley • solo_traveller • us
1
Bad policy
Pros:

Nothing

Cons:

Booked this hotel for my 20 year old daughter. They would not allow her to check in and won't refund the room charge.

2026-08-31 • via Nuitee
H
Hill • family_with_children • us
10
2026-08-31 • via Nuitee
K
Krisztina • couple • hu
8
Pros:

Spacious room

Cons:

There was bad musty smell in the room! Our clothes in the suitcase also took that smell after we left and when unpacked at home.
Also the aircondition was set to 60 Fahrenheit (16 Celsius) in our room! It was very cold. We had to switch it to heat mode to warm up the room a little.

2026-08-30 • via Nuitee