Comfort Inn & Suites Brentwood - Nashville

Hotels
•
Comfort
7.8 (500 reviews)
111 Penn Warren Drive , Brentwood , US
+1 615-376-4666

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
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Review Highlights

Pros:
Comfortable beds
Clean rooms and bathrooms
Convenient location for Brentwood/Franklin/Downtown
Friendly/front-desk and housekeeping staff (many reports)
Quiet rooms and neighborhood
Good value/reasonable price mentioned frequently
Daily room cleaning service (pre-COVID style)
Pool and pleasant property when maintained
New carpet/renovations noted
Cons:
Occasional rude check-in staff
Unresolved deposit refund issue reported
Noisy at times (doors slamming) for some guests
Pool area and exterior need upkeep
Hallways or some areas reported dirty
Breakfast repetitive and limited (dried oatmeal, missing bacon/whole-grain)
Maintenance issues (broken window, keypad failure)
At least one report that facility didn't match price expectations

Categories

Cleanliness
8.2
Generally positive: many guests reported clean rooms, sheets and bathrooms; some noted hallway dirt, an occasional dirty room and strong cleaning-supply odors.
Service
7.6
Mixed: numerous comments praise friendly front-desk and housekeeping, but several guests reported rude check-in staff and an unresolved deposit dispute.
Location
8.6
Consistently praised as very convenient for Brentwood with easy access to Franklin and downtown; neighborhood felt safe and quiet.
Room Quality
8
Rooms generally comfortable and quiet with good beds and water pressure; some maintenance issues noted (broken window, exterior upkeep).
Amenities
7.4
Basic amenities present (pool, renovated areas, daily cleaning service); pool area and some exterior amenities need upkeep and an entrance keypad failed during one stay.
Value for Money
7.6
Many guests felt the price was reasonable or a good value; a few felt the facility did not fully match the price or could be cheaper.
Food and Beverage
6.8
Breakfast received mixed feedback: some enjoyed it, while others found it repetitive with limited options (dried oatmeal, missing bacon/whole-grain choices).
Overall Experience
8.2
Majority positive experiences with several guests saying they'd return; notable negative incidents (rude staff, deposit issue, noise) lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Welcome to Comfort Inn & Suites, your perfect getaway in Brentwood!

Luxurious Amenities: Enjoy our seasonal outdoor swimming pool, free private parking, and a fully equipped fitness centre during your stay.

Convenience at Your Fingertips: Benefit from free WiFi, a 24-hour front desk, and an ATM for your convenience at our 3-star hotel.

Relaxing Accommodations: Unwind in our non-smoking rooms featuring a desk, flat-screen TV, private bathroom, and plush bed linens. All rooms are equipped with air conditioning and a spacious wardrobe for your comfort.

Experience comfort and convenience at its best when you book your stay at Comfort Inn & Suites today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 500 reviews
Cleanliness: 8.2
Service: 7.6
Location: 8.6
Room Quality: 8
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 6.8
Overall Experience: 8.2
S
Steve • couple • us
7
Pros:

New carpet, you could tell they were trying to improve a old building. Great price for a night. Bed was comfortable, Shower had water pressure.

Cons:

Very deserted , hardly anyone staying there

2026-10-31 • via Nuitee
J
Jimmie • couple • us
10
Pros:

Was good

2026-10-27 • via Nuitee
S
Susan • couple • us
9
Very nice staff and convenient to a lot of places
Pros:

Convenient

2026-10-26 • via Nuitee
C
Crissy • couple • us
9
The staff was very friendly and the beds were comfortable.
Pros:

The location was very convenient.

Cons:

N/A

2026-10-26 • via Nuitee
S
Shelley • couple • us
10
2026-10-25 • via Nuitee
T
Tommy • family_with_children • us
1
Deposit may not come back to you. Even though you have proof they said funds were released
Pros:

The staff was friendly at check in.

Cons:

They lied about my deposit being returned & Booking didn't help me get it back at all. Not happy with either of their service.

2026-10-22 • via Nuitee
A
Angela • couple • us
10
Perfect stay. Quiet place. Great breakfast. Clean sheets.
Pros:

Room clean and smells good. Bathroom clean.

Cons:

The outside looks weird.

2026-10-19 • via Nuitee
M
Myles • extended_group • us
6
Cons:

A lot of noise during the day/night. I figured the day was cleaning so I wasn’t worried but it was at night also. Doors slamming, banging. Just unpleasant.

2026-10-19 • via Nuitee
F
Fred • couple • us
7
2026-10-16 • via Nuitee
F
Fred • couple • us
7
2026-10-16 • via Nuitee
J
Joycelan • couple • us
7
The overall stay was good!!
Pros:

The location was great! Housekeeping was awesome.

Cons:

We were there for three days. The breakfast was exactly the same everyday.😕 The oatmeal was dried so hard. I couldn't get it out of the package.

2026-10-16 • via Nuitee
J
Jeb • couple • us
10
2026-10-15 • via Nuitee
T
Tanya • family_with_children • us
8
2026-10-14 • via Nuitee
D
Davis • extended_group • us
9
It was a great stay. Would stay again. Bed was comfortable and it was clean.
Pros:

It was quiet and in a good neighborhood. Never worried about safety.

Cons:

There was nothing I didn’t like.

2026-10-14 • via Nuitee
S
Sharon • solo_traveller • us
7
I would stay there again
Pros:

The location was great and the breakfast was very good.

Cons:

The price could have been a little cheaper.

2026-10-08 • via Nuitee
S
Stephanie • couple • us
10
Enjoyable stay, very nice hotel
Pros:

Nice location, excellent staff, particularly the front desk and great breakfast. Very happy with our stay!

2026-10-08 • via Nuitee
D
David • couple • us
9
Wonderfully quiet room, bed was really comfortable and room was clean.
Pros:

Not noisy at all from traffic, quiet inside room, close to hiking parks, swimming pool

Cons:

Needs some upkeep in areas outside to look a little more inviting…such as pool area. Our window was broken.

2026-09-08 • via Nuitee
V
Virginia • couple • us
3
This was going to be my regular place to stay when needing a room in Nashville but this experience may change that
Pros:

Great location. Reasonable rates

Cons:

The check in staff was very rude. You need to track him down and straighten him out one way or another

2026-09-07 • via Nuitee
H
Holly • family_with_children • us
8
2026-08-31 • via Nuitee
A
ANTHONY • solo_traveller • us
5
Unpleasant
Pros:

The location

Cons:

Staff was VERY rude
Room was dirty
And for the price the facility was a joke

2026-08-27 • via Nuitee