Quality Inn & Suites Chattanooga West near Lookout Mountain

Hotels
•
Quality Inn
6.1 (612 reviews)
3540 Cummings Hwy , Chattanooga , US
+1 423-821-1090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Indoor pool
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
3.43
Multiple reviews noted dirty rooms, mold, and poor maintenance.
Service
7.9
Some guests mentioned friendly staff, but issues were reported with responsiveness.
Location
8.94
Several reviews appreciated the convenient and good location for visiting popular spots.
Room Quality
4.89
Comments indicated outdated rooms and poor functioning amenities.
Amenities
7.42
Amenities like the indoor pool were mentioned positively, though there were cleanliness concerns.
Value for Money
5.38
Guests felt the price did not match the quality and noted it as a rip-off.
Food and Beverage
5.93
Breakfast was mentioned as mediocre and disappointing by some guests.
Overall Experience
4.9
Many guests expressed dissatisfaction with their stay, citing significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:44

Property Description

Heated Indoor Pool and Free Wi-Fi
Quality Inn & Suites Chattanooga offers a convenient stay just 10 minutes from downtown Chattanooga. Guests can unwind in the heated indoor pool and stay connected with free Wi-Fi throughout the property.

Comfortable Rooms with Amenities
Each room is equipped with a microwave, refrigerator, and coffee-making facilities for added convenience. The warm-colored rooms also feature a cable TV, work desk, and cozy wood furniture for a comfortable stay.

Convenient Facilities and Services
Guests can take advantage of on-site laundry facilities, a business center with fax and copy services, and a daily continental breakfast. The hotel's proximity to attractions like the University of Tennessee and Engel Stadium makes it an ideal choice for travelers.

Book your stay at Quality Inn & Suites Chattanooga for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

6.1
Based on 612 reviews
Cleanliness: 3.43
Service: 7.9
Location: 8.94
Room Quality: 4.89
Amenities: 7.42
Value for Money: 5.38
Food and Beverage: 5.93
Overall Experience: 4.9
S
Shawntay • solo_traveller • us
10
Pros:

The staff was wonderful

2026-09-19 • via Nuitee
W
Williamson • couple • gb
7
2026-09-16 • via Nuitee
D
DAVID • couple • us
9
Pros:

great

Cons:

the pool was not heated

2026-09-10 • via Nuitee
L
Leslie • couple • us
5
2026-09-09 • via Nuitee
V
Vinothkumar • couple • us
10
2026-09-08 • via Nuitee
B
Brown • couple • us
2
2026-09-02 • via Nuitee
G
Gerardo • solo_traveller • us
10
Excelente por el precio
Pros:

Si

Cons:

Todo bien

2026-08-31 • via Nuitee
G
Gerardo • solo_traveller • us
10
2026-08-31 • via Nuitee
A
Areyonnia • couple • us
6
2026-07-14 • via Nuitee
K
Kerri • couple • us
1
2026-07-07 • via Nuitee
D
Dix • couple • us
4
2026-07-06 • via Nuitee
T
tina • family_with_children • us
4
Green pool totally unacceptable
Pros:

Room was clean

Cons:

Pool was atrocious green algae everywhere! Would not of booked here if I had know that! No ice machines had to get ice from staff on a personal cooler! Would not recommend

2026-07-01 • via Nuitee
B
Brandon • couple • us
4
It’s a great location, the facilities and housekeeping are the only drawback.
Pros:

The location

Cons:

There was mold on the bathroom ceiling and other areas where Sheetrock tape was cracking on the walls. The shower head was loose and spraying water but I had some tools with me and fixed that. The shower valve was broken so shower head was only getting halve of the water it should and the rest was coming out of the bottom valve. The room’s ac unit didn’t work that well either.

2026-07-01 • via Nuitee
R
Redena • solo_traveller • us
10
It's good location good value worth staying thats for sure
Pros:

Loved the indoor pool

Cons:

The room could be updated

2026-06-27 • via Nuitee
C
charles • couple • us
5
2026-06-18 • via Nuitee
J
Jamie • family_with_children • us
10
2026-05-31 • via Nuitee
K
Kadian • solo_traveller • us
8
2026-05-27 • via Nuitee
E
eugene • couple • us
6
It is OK place to stay for one day.
Pros:

It is undergoing some renovation, and it does need it.

2026-05-25 • via Nuitee
T
Tova • couple • us
6
2026-05-22 • via Nuitee
I
Iveth • couple • us
7
2026-05-22 • via Nuitee