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Facilities
Property facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Convenient Location and Modern Amenities
Situated just off I-35 and a short drive from Central Kansas City, Holiday Inn Hotel and Suites Overland Park-West offers free Wi-Fi, a heated indoor/outdoor pool, and a fitness center in every room.
Comfortable Rooms with Essential Features
All air-conditioned rooms feature cable TV, tea/coffee facilities, and most rooms include flat-screen TVs for entertainment and relaxation.
Convenient Facilities and Dining Options
Guests can make use of the 24-hour fitness center, on-site launderette, and business center with fax services. The Green Mill Restaurant & Bar on the property serves delicious American cuisine for all meals.
Book your stay at Holiday Inn Hotel and Suites Overland Park-West for a perfect blend of convenience, comfort, and excellent amenities.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
I loved the service
I like everything
It's was clean
No free breakfast then I had to pay a deposit I did not get back forn10 days
The pool was open late and clean.
No breakfast bar for the price.
Clean, easy highway access, comfortable
Nothing negative to say
The hotel is in a great location. The staff was professional and kind.
The pool states that only guests can be in the pool area yet one group continued to open the door for people and their party ended up totaling around 30. Those of us who paid for our room and the privilege of using the pool, had zero room as their kids were jumping, diving, chasing, using water guns, in the very small pool. The hot tub was out of order.
The pool was nice
Check in took over 30 minutes because the line was long and there was only one person checking people in even though there were three computers. The hot tub wasn’t working.
Did not eat the breakfast. I had other plans.
It had potential but the experience really was a let down. I can’t blame it on any one person. It was a team effort.
I reserved a king suite. I called the morning of my reservation and confirmed the room type. When I arrived I was given a keycard to a standard double queen. “Someone” had switched my room and all the king suites were taken. After an hour of investigation I was given a double king suite at the same rate as the single king suite I reserved. Great! All would have been forgiven until
The next morning I requested and was granted a late check out. But two hours before that time my keycard stopped working. The front desk associate brought up a new keycard so I could get in my room. Okay
But an hour later, one hour before my check out time, a housekeeper opened the door. I told her my check out time was still an hour away. She apologized. Okay
Individually these errors would not be a big deal. But combined they indicate a failure of management to develop a team that coordinated and communicated well. Attention to detail is needed. I won’t return.
Everything from the convenience of parking, ease of check-in, friendliness of staff, clean room and comfy bed!
Nothing!
We found bed bugs in our room. Staff was very rude and unapologetic when we brought it to their attention. We had to find somewhere else to stay and treat all of our clothing. Also, one of the girls in our party has hives on several places on her body the next day. And I’m having a hard time getting a refund from the property for my stay.
Very nice facility
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