Holiday Inn Express Hotel & Suites Pittsburgh Airport by IHG

Hotels
•
Holiday Inn Express
8 (591 reviews)
5311 Campbells Run Road , Robinson Township , us
+1 412-788-8400

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean breakfast options
Location convenience
Comfortable beds
Cons:
Cleanliness issues
Management response to complaints

Categories

Cleanliness
6.71
Multiple reviews noted issues with cleanliness, including hair in the bathroom and overall dirtiness.
Service
8.68
Generally positive, though some reviews mentioned poor customer service experiences.
Location
9.22
Several reviews highlighted the convenient and easy access to the location.
Room Quality
7.67
Room quality varied, with some complaints about age and upkeep, but many found them comfortable.
Amenities
8.2
Amenities like breakfast and toiletries received positive mentions.
Value for Money
7.16
Mixed opinions on value, particularly due to cleanliness concerns relative to price.
Food and Beverage
8.21
Breakfast was positively mentioned, with several reviewers appreciating the quality.
Overall Experience
8.18
Overall stay was satisfactory for most, but several reviews mentioned specific issues affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Convenient Location
Located just a short drive from Pittsburgh International Airport, Holiday Inn Express Hotel & Suites Pittsburgh Airport offers free shuttle services within a 5-mile radius, making travel a breeze for guests.

Modern Amenities
Guests can enjoy complimentary wireless internet access throughout the property, ensuring they stay connected during their stay. The hotel also provides a free hot breakfast to start the day right, an outdoor pool for relaxation, and a 24-hour fitness centre for those wanting to stay active.

Nearby Attractions
With corporate offices like Bayer Corporation and FedEx in close proximity, as well as popular sites such as Heinz Field and the Pittsburgh Zoo, guests have plenty of options for work and play during their visit.

Book your stay at Holiday Inn Express Hotel & Suites Pittsburgh Airport now for a seamless and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Sat, May 29, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: PIT

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 591 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.18
R
Rose • solo_traveller • us
9
2026-07-25 • via Nuitee
J
jill • solo_traveller • us
6
OK for the price but I would stay closer to the airport next time with a shuttle that ran later into the night for an in
Pros:

Price

Cons:

Dated …elevator didn’t work… not clear about when the shuttle runs

2026-07-21 • via Nuitee
M
Mann-Shaffer • solo_traveller • us
7
Pros:

Location
Landscape

Cons:

The room had a mildew smell.
It could have been cleaner. The whole building not just the rooms.
Breakfast was average. I've had better.

2026-07-20 • via Nuitee
M
Martin • couple • us
5
The time was stressful. I will need to think hard before I go to a Holiday Express again.
Pros:

Not a lot...
The room was clean and comfortable. The pool was extra-ordinarily clean and the towel were appreciated. The atmosphere was very quiet.

This was one of the bones of contention. The first day we came down at 9:45 for breakfast, and was surprised to see it was gone! Without apology we were told by the woman cleaning up that there were signs posted everywhere about the time ending at 9:30 am. We looked around and found one small sign next to a coffee pot stating the hours. No one at the time of check in warned us and there was no information in the room to inform/warn us of this early time. All the food was cold and on a cart to be put away but the woman cleaning up allowed us to take what we wanted. It was NOT a pleasant experience, we were treated poorly...almost scolded.
The next morning, we got there at 9:00. The breakfast was warm and had variety. We were still there at 9:35 finishing eating when several different parties with small children, came along and were startled as we were the day before to learn of the early breakfast hours. I add this last comment to underscore the fact that they were as surprised as we were the day before. All this matter needs more explicit communication and better signage in the rooms and perhaps posted on the doors.
N.B: These hours are unreasonable for people trying to relax and sleep in on vacation and/or with little children.

Cons:

We had several issues:
1. I had trouble checking in - there was a dispute about payment. The first person I encountered, a male, was absolutely rude. I almost gave up and was going to leave when another woman came by and was more helpful. It was a misunderstanding about a third-party payment with the reservation.
2. We had trouble the whole time with the door lock. Our key card did not work. At one point we were locked out and waited an hour before the staff finally was able to get us back into the room. Finally, when we were leaving, a new battery was installed in the door.
3. I spoke about breakfast above.
Summary: This was the most stressful experience I have ever had with a hotel stay. I am a million-miler traveler and have stayed in dozens of hotels mostly using the Hilton chain. I wanted to try Holiday Inn this time.
The only thing that redeemed this stay was that when I went to pay the bill the woman apologized for the all the inconveniences and comped me a day.

2026-07-15 • via Nuitee
S
Scott • extended_group • us
1
Awful and not worth the money
Pros:

Nothing

Cons:

Nothing clean. No AC in hallways or common areas. Puke on floor. Breakfast was awful. Side entry doors no secured after hours.

2026-07-05 • via Nuitee
K
Kathleen • couple • us
9
We enjoyed our day we enjoyed the pool. It was very close to restaurants and the mall and minutes from downtown. Very ni
Pros:

The swimming pool was wonderful. Hotel was in a very good location. Staff was great. And the location of the breakfast was very nice.

2026-07-04 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-03 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-06-24 • via Nuitee
W
William • couple • us
5
2026-06-22 • via Nuitee
N
Nicholas • couple • jp
9
2026-06-16 • via Nuitee
D
Dustin • solo_traveller • us
10
2026-06-11 • via Nuitee
C
Cindy • couple • ca
10
2026-06-10 • via Nuitee
W
Woodstock63 • Business • Londonderry, New Hampshire
8
Close to airport
Pros:

Close to the airport. The room was clean and comfortable. The fitness center was also clean. The only downsides were there is no coffee maker in the room and breakfast really wasn’t that good compared to other Holiday Inn Express’ I’ve been too.

2026-06-08 • via Tripadvisor
S
Sessions • solo_traveller • us
1
Pros:

Nothing

Cons:

Terrible location. Not near anything. Staff was rude. The rooms weren't very clean. We had to cut our stay short and they were not accommodating at all

2026-06-07 • via Nuitee
R
Robert • family_with_children • us
7
2026-06-07 • via Nuitee
L
Lars • family_with_children • se
7
2026-06-07 • via Nuitee
G
Gail • family_with_children • gb
7
Nice hotel, good position for the airport, clean and comfortable
Pros:

Very central for the airport, lovely rooms, very clean

Cons:

Unfortunately the shower in our room didn’t work.

2026-06-05 • via Nuitee
L
Linda • couple • us
9
This is a very nice value for a hotel near the airport.
Pros:

Clean and safe.

2026-05-30 • via Nuitee
G
Gautam • solo_traveller • us
10
2026-05-26 • via Nuitee
G
Global199939 • Family • Pomfret, Mystic Country, Connecticut
10
Hotel
Pros:

Great hotel clean quiet and polit

2026-05-23 • via Tripadvisor