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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Outdoor furniture
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Pet bowls
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations with City Views and Free WiFi
Indulge in the opulence of Crystalbrook Bailey where every room offers stunning city views and complimentary WiFi. Relax in style with a flat-screen TV, private bathroom, and 24-hour room service at your fingertips.
Dining, Fitness & Relaxation
Savor exquisite meals at the on-site restaurant, unwind by the outdoor swimming pool, or stay active at the fitness centre. End your day with a refreshing drink at the hotel bar.
Convenient Location & Nearby Attractions
Located in Cairns, our 5-star hotel is near the Cairns Convention Centre, The Center of Contemporary Arts, and Cairns Regional Gallery. With Cairns Airport just 7 km away, your luxurious retreat is closer than you think.
To experience unmatched luxury and convenience, book your stay at Crystalbrook Bailey today!
The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs AUD 12 per day.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Adults stay for AUD 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
CONVENIENT FOR OUR SHORT VISIT
the parking was hectic
Fantastisch Hotel - schoon, netjes, locatie, personeel alles klopte hier voor ons.
Het was gewoon top- als ik iets moet benoemen- dan zou ik zeggen nachtkastje naast m’n bed - maar dan noem ik een details
Helpful staff and a beautiful building.
Breakfast could’ve been better quality for the price paid.
Staff were very welcoming and helpful. The room was very nice
Breakfast wasn’t great
The apartment was fully self contained, great appliances. Comfortable bed, fantastic shower!
Great movie options, for a break from going out (if needed).
Brilliantly located for an easy walk to the esplanade and restaurants.
Music played a bit late outside in the open entrance/courtyard.
The coin shaped lift and room keys were good for fitting in your pocket, just fiddly to use and easy to drop.
Love the rooms
Nothing it was all great
Nos encantó la habitación, la vista nocturna a los murciélagos gigantes y las instalaciones de bar, gimnasio, etc El baño era gigante y tuvieron I detalle precioso por nuestra luna de miel.
Me hubiera gustado tener balcón o poder abrir las ventanas.
Close to everthing
The room location, it is noisy and no view. It will be nice to add nice instant coffee for an.option instead of just pod coffee.
I liked the size of the room and the cleanliness
The pool was tiny and there were constant meetings happening near the pool so random people were just watching you swim. Also can only get food to pool and room between 3-8 which is stilly
Breakfast was very limited and cross contamination with GF options was very disappointing
Also the window was covered by a large pannelling so couldn’t see
The design.
Great new property, clean and great location. Breakfast we didnt have but had a look at the spread it was decent but not great. Ease of parking and modern facilities overall. The shower was fantastic. Definitely will return
Swimming pool would get a bit too cold by evening. Heated would have better.
Beautiful rooms
We had a problem with the aircon not working correctly
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