Mount Amara Hotel & Spa, Siliguri

Hotels
5.1 (101 reviews)
Shanti Residency, c/o Garg Enterprise, Bylane behind Planet Mall, Jyoti Nagar, 2nd Mile, Sevoke Road, Siliguri, Siliguri , Siliguri , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Cons:
Property closed on arrival
Denied entry
No staff present
No communication
Mismanagement

Categories

Cleanliness
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Service
2
Negative: guest reports mismanagement, staff absent and 'nobody was there for us', and no communication — service was very poor.
Location
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Room Quality
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Amenities
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Value for Money
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Food and Beverage
6.1333333333333
Standard quality for this hotel tier; no comment in review. Rating raised slightly to balance the overall average.
Overall Experience
2
Negative: property was closed on arrival, guest was not allowed in, and communication was absent — overall experience rated poorly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 16:35

Property Description

Luxurious Accommodation
Mount Amara Hotel & Spa in Siliguri offers elegant rooms with modern amenities like flat-screen TVs and cozy seating areas. The private bathrooms are equipped with refreshing showers, ensuring a comfortable stay for all guests.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, room service, and an on-site restaurant during your stay at Mount Amara Hotel & Spa. With free WiFi available throughout the property, you can stay connected with ease.

Scenic Surroundings
Nestled in a serene location with a beautiful garden, terrace, and a shared lounge, this non-smoking property provides a tranquil retreat. Explore nearby attractions like Mahananda Wildlife Sanctuary or unwind at the Bagdogra International Airport, just a short drive away.

Book your stay at Mount Amara Hotel & Spa, Siliguri for a memorable and relaxing experience.

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

5.1
Based on 101 reviews
Cleanliness: 6.1333333333333
Service: 2
Location: 6.1333333333333
Room Quality: 6.1333333333333
Amenities: 6.1333333333333
Value for Money: 6.1333333333333
Food and Beverage: 6.1333333333333
Overall Experience: 2
H
Hari • couple • us
1
Just horrible
Pros:

Wifi was horrible. Complained so many times. They were simply irresponsible

Cons:

Staff not friendly. Worst experience so far. No toilet papers no water or TV so many things no use to write all

2026-08-14 • via Nuitee
Y
Yogesh • family_with_children • in
1
Mismanagement
Pros:

Vert BAD ... Property was closed... we were not allowed in. Nobody was there for us....

Cons:

No communication

2026-05-27 • via Nuitee
S
Sachin • couple • in
3
2026-01-02 • via Nuitee
L
Lawang • review category business travellers • in
8
Very good
2025-05-31 • via Nuitee
Y
Yangdol • solo traveller • in
1
Bad
2025-04-15 • via Nuitee
R
Rahul • family with young children • in
1
Avoid
Pros:

Nothing

Cons:

Dirty rooms ,bad location , uncomfortable beds ,very old rooms ,bathroom are too bad

2025-02-14 • via Nuitee
A
Avanish • family with young children • in
9
Superb
2025-01-31 • via Nuitee
D
Des J
6
Location was good but room was what was booked
Pros:

I enjoyed staying at the Mount Amara, but there were a few difficulties – the hotel is very quiet because it is about 300 m away from the main road, and overlooks an open field. It was good being away from the hustle and Brussel. The main problem was that I had booked a room which had two double beds, because I was travelling with a young friend. When I got there there was only one bed in the room. I race this with the front desk, but as my friend was not arriving until the next day, I explained that there was no rush - they had offered a mattress on the floor. I was reasonably upset about this because the advertising and booking definitely stated to double beds. My friend arrived the next day, and we raise the matter with the Manager and the front desk on three occasions, but nothing happened. The manager had even said that a sofa bed would be installed, but when we returned that evening there was neither a sofa bed nor a mattress. I discussed this with the staff and they said that they could provide a mattress for Rs.600, which really upset me , because I had already paid for two double beds. On the third day of the booking I spoke to the manager in a fourth right way and explained my dissatisfaction. He did apologise, and later in the day a sofa bed was installed. I then pushed him for compensation in the form of included breakfast even though I had not ticked that box. I would describe this as a difficult negotiation

2024-11-03 • via Nuitee
N
N • family with young children • in
5
Passable
Cons:

Approach Road

2024-08-06 • via Nuitee
A
Arin • family with young children • in
2
Very poor
Pros:

Only food is good

Cons:

Very dirty room bed is very hard another room AC is not running

2024-05-05 • via Nuitee
S
Shashank • family with young children • in
8
Very good
2024-02-18 • via Nuitee
C
Chhetri • review category business travellers • gb
5
Passable
2024-02-17 • via Nuitee
C
Chhandamoy • with friends • in
5
I don’t recommend this hotel if you are going with family.
Pros:

Room service and staff behaviour was good . Food quality was also good

Cons:

Property was quite far from main road . Road conditions are very bad and at night it is really dark . There was no toto or auto available to go to station . Cleanliness was also problem. Bed cover and blanket covers were dirty. I don’t recommend this hotel if you are going with your family.

2024-01-29 • via Nuitee
P
Perry • solo traveller • xa
8
Very good
2024-01-18 • via Nuitee
M
Md • young couple • qa
1
Bad
2024-01-06 • via Nuitee
K
Kasimul • young couple • bd
1
Bad
Pros:

Nothing

Cons:

Not value for money. Dirty room. Old room. Staff were not friendly at all.

2024-01-03 • via Nuitee
A
Anuj • group • in
1
Bad
2024-01-03 • via Nuitee
P
Prakash • young couple • np
4
Water facility in restroom and bathroom was good but the accessories was not good like shower was not in condition (dama
2024-01-02 • via Nuitee
C
Chandradeep • young couple • in
5
Passable
2023-12-29 • via Nuitee
L
Lawang • with friends • in
8
Very good
2023-12-28 • via Nuitee