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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Secured parking
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
This Comfort Inn in Matthews offers free WiFi, complimentary breakfast, and well-equipped guest rooms, making it an ideal choice for travelers.
Leisure and Business Facilities
Guests can enjoy the seasonal outdoor pool, fitness room, and business center. The hotel also provides banquet rooms and laundry facilities for added convenience.
Nearby Attractions
Conveniently located near popular venues such as Bank of America Stadium and Carowinds amusement park, this hotel is perfect for both leisure and business travelers.
Book now to experience a comfortable stay with excellent amenities at Comfort Inn Matthews!
Please note an early check-in fee applies to guests arriving before 13:00. Please contact the property for details.
Service animals can be accommodated. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
People just hanging around outside. And someone playing loud music in the hotel.
The pricing and the location
Nothing
Everything
Nothing
I stay here very often and I love it.
Everything was great.
Great location.
No comments.
The outside of the building looked nice that’s all. The place was horrible period.
When you came inside it had an old stale smell. They gave us the room 103 Inside the room the carpet on the floor was literally lifting up and was torn and worn down. You tripped over the parts that were coming apart. The couches in the room were dirty and stained. The absolute worst part is the bed and side tables had this tiny black bugs crawling all over. We informed the front desk they couldn’t get us in another room saying they were sold out. They still charged us for the night we didn’t even stay for because there were bugs crawling all over the beds and side tables and who else knows where else because we refused to sleep in a bug infested bed. The front desk night audit guy didn’t speak a lick of English. The general manager and owner Chet Patel was rude and unruly. Literally basically called us liars and refused to even refund us for a room we didn’t even get to touch or sleep in because we immediately noticed the bugs all over the place. We were charged $85 for that night while still having to leave and go to the hotel across from them and pay $100 to stay in an entirely different hotel and reset the remainder of our stay at a wonderful Courtyard by Marriott hotel that’s in Matthews NC 8 minutes away. The general manager Chet Patel absolutely terrible manager has zero hospitality or customer service. We have videos and pictures on the room and the bugs crawling all over the place. When informed he even put another resident in the room that was big infested which is crazy to me. I hope they noticed those little tiny creepy crawlers. I wouldn’t be surprised if they have bed bugs as well. The bugs weren’t noticeable at first it took several minutes to see them as they were crawling on the white bedding and they were tiny black bugs. I feel bad for whoever stays here and I wouldn’t ever recommend this place to anyone!!!! Absolutely the worst place I’ve ever been to in my entire 42 years of living.
The area and the bed and pillows
Well nothing really
Na
Na
Location, great, friendly staff.
The bed is kinda hard and seems to be harder with each time I stay. I may have to switch locations.
The location was great. It was clean.
Staff was great.I enjoyed my stay here.
I have no complaints.
Location
The view
La situation géographique
Hôtel vétusté pérît déjeuner
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