Comfort Inn Matthews / Charlotte

Hotels
•
Comfort
8.8 (1556 reviews)
1718 Windsor Crossing Drive , Matthews , us
+1 704-845-5911

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and well-maintained
Cons:
Unclean bathrooms
Room odors
Small pillows

Categories

Cleanliness
7.88
Reports of unclean bathrooms and issues with odor in some rooms were frequent.
Service
9.35
Many reviews highlight the friendly and accommodating staff.
Location
9.39
Consistently praised for its proximity to restaurants and attractions.
Room Quality
8.34
Rooms were generally clean and spacious but some had odors and issues.
Amenities
8.87
Facilities like breakfast and microwave in rooms were appreciated.
Value for Money
8.83
Many found the hotel affordable with decent features for the price.
Food and Beverage
8.88
Breakfast quality was highlighted positively, though some want improvements.
Overall Experience
8.85
A mix of good and bad experiences, with a general trend toward satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:42

Property Description

Convenient Location and Amenities
This Comfort Inn in Matthews offers free WiFi, complimentary breakfast, and well-equipped guest rooms, making it an ideal choice for travelers.

Leisure and Business Facilities
Guests can enjoy the seasonal outdoor pool, fitness room, and business center. The hotel also provides banquet rooms and laundry facilities for added convenience.

Nearby Attractions
Conveniently located near popular venues such as Bank of America Stadium and Carowinds amusement park, this hotel is perfect for both leisure and business travelers.

Book now to experience a comfortable stay with excellent amenities at Comfort Inn Matthews!

Important information:

Please note an early check-in fee applies to guests arriving before 13:00. Please contact the property for details.

Service animals can be accommodated. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.8
Based on 1556 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
T
Tanner • solo_traveller • us
10
2026-08-27 • via Nuitee
H
Huertas • solo_traveller • us
10
Was a great stay
Pros:

Breakfast was great, food was fresh, there was a good choices to eat

2026-08-24 • via Nuitee
J
Joseph • couple • ca
10
2026-08-24 • via Nuitee
J
Jennifer • extended_group • us
9
2026-08-23 • via Nuitee
J
Jennifer • couple • us
10
Great place to stay, courteous staff, great value!
Pros:

Friendly staff, nice heated pool, great breakfast, comfortable room

Cons:

Everything was great!

2026-08-23 • via Nuitee
A
Alice • couple • us
10
Traveling
Pros:

It was great

Cons:

It was good

2026-08-22 • via Nuitee
K
Kristel • couple • us
8
I only spend one night, overall it eas such a pleasant stay. Very closed proximity to the gathering I needed to be the n
Pros:

The room is spacious, clean and nice. Staff were very respectful and helpful.

Cons:

The aircondition was making really loud which make it hard to sleep.

2026-08-21 • via Nuitee
L
Ludovic • solo_traveller • fr
9
2026-08-18 • via Nuitee
K
Katalin • solo_traveller • hu
9
2026-08-13 • via Nuitee
G
Gjnba5kids • solo_traveller • us
10
Pros:

Close to several shops and restaurants, and close to my specific location I had to be. Coffee was available at all times, and ice cold lemonade as well.

2026-08-12 • via Nuitee
C
Candace • family_with_children • us
10
2026-08-11 • via Nuitee
P
Patrick • solo_traveller • nl
8
2026-08-10 • via Nuitee
A
Alain • family_with_children • us
10
2026-08-10 • via Nuitee
T
Tayanna • couple • us
7
2026-08-10 • via Nuitee
R
ramiro • solo_traveller • us
7
2026-08-10 • via Nuitee
P
Phylliss • solo_traveller • us
6
It was convenient and clean
Pros:

Clean room and the reception area was very professional

Cons:

The refrigerator in the room was not functioning at all

2026-08-08 • via Nuitee
M
Mike • family_with_children • us
8
2026-08-08 • via Nuitee
J
Jianping • solo_traveller • us
9
2026-08-07 • via Nuitee
J
Joseph • couple • us
10
Would stay again
Pros:

Everything about it
Nice clean and staff was professional

Cons:

Can’t say I didn’t like anything

2026-08-03 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Pros:

Home sweet away from home. Been staying here for 4 years. Nice to be remembered 👍

2026-08-03 • via Nuitee