The Hue Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
8.4 (648 reviews)
1529 Hugh Allan Drive , Kamloops , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
No breakfast
No in-room coffee
Basic amenities

Categories

Cleanliness
8.51
Clean rooms and overall cleanliness mentioned positively.
Service
8.88
Some comments on staff friendliness; overall good service experience.
Location
9.12
Consistently highlighted as a positive aspect; well-located.
Room Quality
8.57
Rooms were described as clean and comfortable.
Amenities
7.8
Limited amenities, no breakfast or coffee in rooms.
Value for Money
8.26
Fair price for the quality provided, though some charged incidentals unexpectedly.
Food and Beverage
7.31
No breakfast option available; lack of in-room coffee.
Overall Experience
8.78
Generally positive experience with potential areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:48

Property Description

Convenient Location
Located in Kamloops, The Hue Hotel, Ascend Hotel Collection offers easy access to popular attractions like The Dunes at Kamloops Golf Course and British Columbia Wildlife Park. With Thompson Rivers University just 3 km away, guests can explore the city effortlessly.

Modern Amenities
Experience comfort in our well-equipped rooms featuring flat-screen TVs, private bathrooms with free toiletries, and kitchenettes in select rooms. Stay connected with free WiFi and stay productive with a desk in every room. The 24-hour front desk and concierge service ensure all your needs are met promptly.

Nearby Attractions
Explore Cascades Casino Kamloops just steps away or visit City Hall a short distance from the hotel. With Kamloops Airport in close proximity, your journey to The Hue Hotel, Ascend Hotel Collection is convenient and stress-free.

Book now for a delightful stay at The Hue Hotel, Ascend Hotel Collection.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 648 reviews
Cleanliness: 8.51
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.31
Overall Experience: 8.78
R
Robert family_with_children ca
5
Cons:

Complete lack of service ... front deck unavailable ... no response to issues

2026-07-21 via Nuitee
F
Fred couple ca
8
Good
Pros:

Providing breakfast service as part of the fee would be a good idea, as is done in all the other motels we visited

Cons:

Provide full breakfast service as is done in most other motels.

2026-07-20 via Nuitee
T
Tyler solo_traveller ca
8
Friendly staff, comfortable beds, good location.
Pros:

Very friendly staff, very comfortable bed.

Cons:

Small issue with the sink where the stopper was broken so I had to pry it up with my fingers.

2026-07-19 via Nuitee
T
Tanya couple ca
9
2026-07-16 via Nuitee
M
Mitch couple ca
8
Good
Pros:

It was close to the places we wanted to visit!

Cons:

No coffee in the rooms or breakfast included!

2026-07-14 via Nuitee
S
Sara solo_traveller ca
10
My stay was great everything was clean and pretty comfortable would of been nice to have even just a hot tub at the hote
Pros:

Great location. Was clean & pretty comfortable

Cons:

No hot tub, no breakfast options

2026-07-13 via Nuitee
J
John couple us
6
Din’t expect much but helpful staff.
Pros:

The staff was helpful and called when I had left ny prescription glasses in the room.

Cons:

Street noise, bare minimum amenities, bed was uncomfortable, everything seemed very cheap about it.

2026-07-11 via Nuitee
R
Ruby family_with_children ca
10
2026-07-10 via Nuitee
J
Jonathan couple ca
3
Newer hotel but we had a bad experience.
Pros:

Newer property.

Cons:

The front desk gave another guest the key to our room and our room number and that guest entered our room without knowing it was already occupied. The property did not really do anything to rectify the situation, although the front desk did apologize. It really violated our trust and sense of safety at this location.

2026-07-08 via Nuitee
A
Angela solo_traveller ca
10
2026-07-08 via Nuitee
M
Morgan solo_traveller ca
10
One night stay
Pros:

Clean, comfortable and updated. It felt brand new.

Cons:

Nothing , everything was good.

2026-07-05 via Nuitee
J
Joan couple gb
9
Great location for area visit
Pros:

Good location, comfortable, helpful staff, good parking

2026-07-03 via Nuitee
L
Laurie solo_traveller ca
9
2026-06-30 via Nuitee
J
Jeremiah solo_traveller us
8
2026-06-29 via Nuitee
D
Dalton B solo_traveller ca
10
2026-06-29 via Nuitee
L
Lynne family_with_children ca
10
2026-06-29 via Nuitee
R
Robin couple ca
9
We enjoyed out visit with our familly just up the hill from the hotel and it was quiet.
Pros:

Location was very good and close to everything in Kamloops most especially the Casino and Costco. The bed was very soft and comfortable but the pillows were just a bit too firm.

Cons:

The only problem that came up was with the stopper in the handbasin. The mechanism to operate it was disconnected below the sink. We reported it to the desk but it went unfixed during our short two night stay, and was really not too hard to overcome with a bit of inventiveness.

2026-06-26 via Nuitee
A
AshtonH solo_traveller ca
10
2026-06-23 via Nuitee
L
Ladele couple ca
10
My stay was very nice
Pros:

They didn’t have breakfast

Cons:

No breakfast

2026-06-23 via Nuitee
S
Scott couple ca
8
Pros:

Good value, very clean, helpful staff

Cons:

Traffic noise is quite significant if you are on the roadway side.

2026-06-17 via Nuitee