Hilton Garden Inn Saint Augustine Beach

Hotels
Hilton Garden Inn
8 (457 reviews)
401 A1A Beach Boulevard , Saint Augustine Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room quality
Cons:
Cleanliness issues
High parking fees
No breakfast included

Categories

Cleanliness
7.21
Specific mentions of unclean bathrooms and lack of room service.
Service
9.18
Friendly staff mentioned, though some complaints about rudeness.
Location
9.22
Conveniently located with positive remarks about access to attractions.
Room Quality
8.17
The room was described as clean and nice looking, but also very large.
Amenities
7.2
Complaints about no free breakfast and parking charges.
Value for Money
7.16
Perceived value is low due to additional charges.
Food and Beverage
7.71
Mixed feelings about breakfast menu and service expectations.
Overall Experience
8.18
General sentiment indicates satisfaction but acknowledges several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:11

Property Description

Ocean Proximity and Relaxation
Experience the ultimate beach getaway at this Saint Augustine hotel, located just steps away from the ocean. Unwind by the outdoor pool or in the hot tub for a truly relaxing stay.

Modern Amenities and Comfort
Each room at Hilton Garden Inn Saint Augustine Beach is equipped with a microwave, refrigerator, free Wi-Fi, and a spacious work area. Enjoy your favorite shows on the cable TV with pay-per-view movies and savor a freshly brewed cup of coffee from the in-room coffee makers.

Nearby Attractions
Explore the historic Castillo De San Marcos National Monument just 5 miles away or venture to the World Golf Village Hall of Fame located 22 miles from the hotel. Book your stay now for a perfect blend of relaxation and exploration.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 457 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
I
Igor couple us
10
2026-05-30 via Nuitee
S
Sh family_with_children us
10
Fantastic
Pros:

5+

Cons:

Staff members are welcome and good people

2026-05-27 via Nuitee
J
Justin couple us
10
2026-05-27 via Nuitee
T
Timothy couple us
8
Overall a really nice.
Pros:

Leslie was really kind and gave us excellent customer service. Just a skip and a hop away from
The beach.

Cons:

The cost of the rooms.

2026-05-26 via Nuitee
J
James solo_traveller us
10
2026-05-22 via Nuitee
E
Edward couple us
10
Very pleasant
Pros:

Everything

Cons:

Nothing

2026-05-21 via Nuitee
D
Daniel solo_traveller gb
10
Highly recommend!
Pros:

The staff was lovely! Lesley at the reception made us feel so welcome and got treated like royalty!
The breakfast staff and the chef also great with the best buttermilk pancakes and breakfast made to order just for you! I would have these pancakes and bacon every day! Location great too. Walking distance to the beautiful beach, st johns pier, splash park, restaurants, gas station, everything. Beds and pillows, great as every Hilton I have been. We will be back because we loved the hotel and st Augustine!

Cons:

Nothing! All good!

2026-05-18 via Nuitee
R
Richard couple us
5
Didn’t seam to meet Hilton standards.
Pros:

Convenient location

Cons:

Building seam to be old and need updating. Had to pay extra for parking. Surprise no continental breakfast. You had to pay for breakfast

2026-05-16 via Nuitee
B
Bobby solo_traveller us
9
Great Hotel Value
Pros:

The location was perfect.The staff was great it was comfortable and near everything..We would recommend this hotel staff and location are great. The staff was informative and checked on us alot it was above and beyond what we expected.

Cons:

The room was great except it could have used more pillows.A complimentary breakfast would have been great but everything was so nearby you could find everything.

2026-05-16 via Nuitee
R
ronald couple us
10
2026-05-14 via Nuitee
K
Karina couple us
10
Location
Pros:

Ubication , cleaness , and staff

Cons:

We was so satisfy with the hotel

2026-05-14 via Nuitee
U
UWE couple de
8
Soweit ok, bis auf das Thema Kulanzerstattung der einen nicht genutzten Nacht
Pros:

Das Frühstück war prima

Cons:

Wir waren nur 3 Nächte anstatt der gebuchten 4 Nächte. Wir haben das Hotel um Kulanz bzw. Erstattung der einen Nacht gebeten.
Das Hotel hat die Angelegenheit auf booking.com abgewälzt.
Wir bitten hier um Erstattung der einen Nacht

2026-05-14 via Nuitee
P
Peter couple us
10
The staff was number 1.
Pros:

It was just what we were looking for.

Cons:

Convenient.

2026-05-06 via Nuitee
M
Miranda couple us
10
2026-04-29 via Nuitee
M
Maura couple us
8
Late check in
Pros:

Convenient

Cons:

Front staff was not super friendly upon check in. Although I asked for an early check in there was no room available and I had to wait until 4:30 to get my room. When I checked back to find out if it was ready again the ladies acted as if I was bothering them. As a Hilton member I expect better. I’ll stay with Marriott thanks.

2026-04-28 via Nuitee
D
Daniele family_with_children us
8
It was ok
Pros:

The pool but the picture was deceiving as it looked so much bigger

Cons:

Staff was not really friendly

2026-04-26 via Nuitee
R
Richard couple us
5
Won’t revisit this hotel but will revisit location.
Pros:

Location was good. Numerous good eateries within walking distance.

Cons:

Room was fair at best. Door was damaged and was hard to open and close. No table and only one chair in room. Cleanliness was below what I expected form this chain.

2026-04-25 via Nuitee
J
Jennifer solo_traveller us
10
2026-04-19 via Nuitee
J
Joseph couple us
8
Nice hotel across the street from the beach. Nothing special but nothing bad
Pros:

Good location

Cons:

Should include a deal to get beach chair/umbrella

2026-04-19 via Nuitee
L
Lori couple us
9
2026-04-19 via Nuitee