Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location near shopping and restaurants
Friendly staff
Cons:
Cleanliness issues reported
Loud noise from thin walls
Some amenities not functioning

Categories

Cleanliness
5.64
Several guests reported issues with cleanliness, including cigarette odors and metal pieces on the floor.
Service
7.61
Service was generally positive, but there was mention of slow check-in and a lack of apologies.
Location
7.65
Guest reviews highlight the great location near the boardwalk and shopping areas.
Room Quality
6.6
The rooms received mixed reviews; some guests enjoyed the space, while others mentioned outdated furniture and cold temperatures.
Amenities
6.63
Amenities were appreciated, but there were comments on the lack of USB charging options and non-functioning ice machines.
Value for Money
7.59
Guests generally felt they received decent value for their stay, but noted issues that detracted from it.
Food and Beverage
7.64
Food at the bar received positive mentions, contributing to a pleasant dining experience.
Overall Experience
6.61
Overall experience was positive, with guests mentioning a good stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:59

Property Description

Direct Casino Access and On-Site Restaurant: Immerse yourself in the vibrant atmosphere of our historic beachfront hotel with convenient access to the casino and a delightful on-site restaurant.

Luxurious Rooms and Top-Notch Amenities: Relax in style in our rooms equipped with modern conveniences like a flat-screen cable TV, free toiletries, and a small refrigerator. Enjoy the fitness centre, indoor pool, and Las Vegas-style cabaret showroom during your stay.

Ideal Location for Entertainment and Relaxation: Just steps away from the Atlantic City boardwalk and beach, The Claridge Hotel offers a perfect blend of entertainment and relaxation. Book now and experience the charm of Atlantic City firsthand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 6099 reviews
Cleanliness: 5.64
Service: 7.61
Location: 7.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 6.61
M
Maria couple us
6
The hotel itself was not bad rooms where spacious and clean and cleaning service was amazing but I didn’t understand why
Pros:

The old fashion feel all its original feel

Cons:

The location was not the best and the long wait on elevators was frustrating

2026-06-13 via Nuitee
D
Deanna couple us
10
2026-06-12 via Nuitee
L
Lawrence couple us
10
2026-06-12 via Nuitee
P
Paul solo_traveller us
6
Pros:

Everything about it was good. What fan my first couple hours with little two nothing to report.

Cons:

The computer system is down. I didn't get my keys into the next day. To jacuzzi what's dirty around the tub i had to clean it the little sink on the outside. It's a way to be wise was dirty or so I had to clean.

2026-06-11 via Nuitee
L
Lyn Jerseylife couple us
4
ankle-deep shower water, key card issues, no receipt, and partial deposit return.
Pros:

Pleasant atmosphere at the lobby.

Cons:

Shower room water up to ankle height. Water didn’t drain.

2026-06-11 via Nuitee
T
Toni-jade couple us
10
Cons:

The elevators took a very long time

2026-06-10 via Nuitee
A
Anthony solo_traveller us
6
Short stay OK
Pros:

Affordable in comparison

Cons:

Dirty windows

2026-06-10 via Nuitee
C
Christina family_with_children us
10
Everything was great
2026-06-10 via Nuitee
W
William solo_traveller au
9
2026-06-09 via Nuitee
L
Larissa solo_traveller us
6
Pros:

The location and the beauty of the hotel.

Cons:

No wifi the whole stay, old tv with only 5 channels. Things could definitely be updated.

2026-06-08 via Nuitee
J
John couple us
10
But the room was very nice even though the bathroom shower door is broke will not open
Pros:

The ambience and the location was perfect. I just have to remember to get a bigger room with a view next time.

Cons:

My view sucked, but that was my choice

2026-06-08 via Nuitee
T
Tracy couple us
2
I have never had a bad experience at The Claridge in this last one, I won’t be staying there for any future AC trips.
Pros:

Location was good

Cons:

Took an hour to get checked in then the door key didn’t work, they switched our room and it was horrible. Was right next to elevator so that was all one could hear is the elevator going up and down.

2026-06-08 via Nuitee
W
William solo_traveller us
1
Pros:

Didn't like anything.It was a horrible stay

Cons:

The elevators didn't work.The room smelled like mold

2026-06-08 via Nuitee
E
Emily couple us
3
Uncomfortable
Pros:

It was connected to Bally’s

Cons:

We had to change our room 3 times due to broken air systems
Strangers entered the room at night bc the key system was down

2026-06-08 via Nuitee
T
Thomas couple us
5
torn; some pros, some cons, the cons hit hard though. if i recieve my deposit refund timely i may c
Pros:

beds clean and comfy; room lovely, historic decor; my key card kept shutting off so i repeatedly had to return to the front desk to get a new one. on the third time the informed that the computer was down so i'd have to wait (waited an hour for someone to come to the 20th floor and let me in. there was no hello, no explanation just shoved his card in and walked away....i yelled thank you down the hallway and he just kept walking. rude! front desk staff look like they lost their best friend; no smile, greeting or positivity...and no uniform just a black tshirt....tacky. the Vue lounge was fun but food horrible. id stay again if they fix that keycard issue. also this survey is premature because i'm sure they'll take their time returning my $100 deposit. ironically the computers are just fine when theyre debiting your account but it will probably be down again thereby delaying my refund. lastly the resort fees and tax are exorbitant..... stop it hotels.... just stop it. your embarassing yourselves and the hospitality industry in whole by gouging customers and providing subpar service. on that note.... if you strugglet to have all rooms ready for checking increase your staff, pay them good wages and stop letting the owners/ceo's shave off $300k salaries..... share the wealth and perhaps your hotels will run better.

Cons:

see above but to add: we were in line at 3:30 for checkin but line so long and front desk so slow that we didnt get into our room til close to 5pm. the fact that checkin is damn near evening hours but you have to get out at the crack of dawn its like what am i paying for? next time i'll just put a blow up mattress in the back of my suv if the only thrill i get from a hotel is going to sleep.

2026-06-08 via Nuitee
G
Gomez couple us
9
2026-06-08 via Nuitee
J
Jason couple us
1
2026-06-08 via Nuitee
M
marynak392 Couples
2
I would not recommend this hotel!!!!
Pros:

⭐ 1-Star Review

My husband’s iPhone was stolen from the pool area during our stay, and the hotel’s response was completely unacceptable.
There was no manager available(3 days) to handle the situation, and a hotel with over 300 rooms had only one employee at the front desk. Guest safety appeared to be a low priority.
The security presence was ineffective, and some security staff appeared unprofessional and possibly impaired while on duty. No one seemed prepared to properly address a serious incident such as theft.

We expected a safe environment and responsible management. Instead, We ware left without support after a crime occurred on hotel property.
We would not recommend this hotel to anyone concerned about security, management accountability, or guest service.

2026-06-06 via Tripadvisor
D
Debra solo_traveller us
3
Pay more and stay somewhere else!
Pros:

Honestly I can't think of anything I liked.

Cons:

The staff was rude, unhelpful and when you tried to ask a question they told you to go ask someone else. The rooms were dirty. The lampshades were torn. The front desk wasn't helpful when asked questions. People were sleeping in the hallway outside of our room on the floor and we heard people screaming in the middle of the night and knew if we called the front desk they would be no help!

2026-06-03 via Nuitee
F
Fitzgerald solo_traveller us
5
Pros:

The staff was friendly the room was clean good location.

Cons:

The staff was friendly the room was clean but there were no toiletries the hot tub was not working which was a total let down it was my wife birthday it would have to be a thumbs down.

2026-06-01 via Nuitee