Malmaison Edinburgh City

Hotels
Frasers Hospitality
9 (2895 reviews)
21-22 St Andrew Square , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable rooms
Perfect location
Cons:
Underwhelming bed in one review

Categories

Cleanliness
9.08
Staff was super helpful, everything cleaned very well.
Service
9.55
The staff was consistently praised for their attentiveness and help throughout multiple reviews.
Location
9.09
Perfect location for accessing all parts of Edinburgh on foot.
Room Quality
9.04
Rooms are described as magnificent, spacious, and comfy.
Amenities
8.57
Overall good amenities were mentioned, with the onsite restaurant and bar receiving compliments.
Value for Money
8.53
General feedback suggests good value, though not explicitly detailed in the text.
Food and Beverage
9.08
Fantastic food experiences highlighted in several reviews.
Overall Experience
9.05
Overall experiences were positive and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:31

Property Description

Prime Location in Edinburgh
Located in the heart of Edinburgh, Malmaison Edinburgh City offers a perfect blend of convenience and luxury.

Modern Amenities
Experience comfort and style in our air-conditioned rooms equipped with all the essentials for a relaxing stay. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Explore the vibrant culinary scene of Edinburgh or unwind with a drink at our on-site bar.

Immerse yourself in the charm of Edinburgh with attractions like Edinburgh Playhouse, Royal Mile, and Camera Obscura and World of Illusions just a stone's throw away.

Book your stay at Malmaison Edinburgh City and make your Edinburgh experience unforgettable.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The property will contact the guest following their reservation.

We have no parking on site. Nearby parking is available at St James Quarter car park (postcode EH1 3BP), who offer our guests a discounted daily rate of £17 for 24h. Simply collect you parking ticket on entry, but please ensure to also collect your discount ticket from reception upon departure. Alternatively on street parking is available (restrictions and pricing vary).

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

For easy access from Edinburgh Airport, our Edinburgh tram service will run you right to our front door, and available every 7 minutes! The service will take just 36 minutes in total and run conveniently every day from 06:00 am to midnight, 7 days a week. https://edinburghtrams.com/
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2895 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
G
George couple gb
8
Enjoyed the location, helpful staff.
Pros:

Location, staff, comfortable bed.

Cons:

Room was overly dark.

2026-06-20 via Nuitee
D
Dorward couple gb
8
2026-06-20 via Nuitee
A
Aleksandra couple pl
8
2026-06-20 via Nuitee
R
Roslyn Jane couple ca
10
Really enjoyed our stay there!
Pros:

Staff were really helpful. Breakfast was very nice.

Cons:

It was a little too dark in the room and bathroom. The lighting could be better. This didn’t affect our enjoyment of our stay though.

2026-06-19 via Nuitee
L
Lowrie couple gb
9
2026-06-17 via Nuitee
S
Savvas extended_group gb
6
I go all I expected and anticipated with no surprises on the downside or for that matter up
Pros:

prime location, with all I wanted close by not least the Gleneagles Townhouse, which deserves more than an oblique plug. The Mal itself was true to the model I've known now for, well, from the hotel concepts inception.

Cons:

there was nothing to dislike. I suppose what was once a very original cosey concept for a city centre hotel "chain" has been followed by many other long established and newbe equivalents. But then again imitation is the finest form of flattery.

2026-06-17 via Nuitee
L
Loredana couple it
9
2026-06-17 via Nuitee
J
Jane couple gb
8
2026-06-17 via Nuitee
P
Patrick couple gb
8
Pros:

Location and staff were excellent

Cons:

The lighting especially in the bedrooms. Very poor lighting, I realise it’s to create an atmosphere but too much

2026-06-17 via Nuitee
G
Graham couple gb
9
It was excellent and we enjoyed it very much.
Pros:

Ideal location. Very comfortable.

Cons:

Extra flight of stairs which weren’t expected.

2026-06-16 via Nuitee
A
Agnes solo_traveller gb
7
Pleasant enough stay, some things need addressed
Pros:

Clean room, staff very pleasant, breakfast was excellent. Location was very good.

Cons:

Chairs in room very uncomfortable, pillows very flat and hotel room and reception areas very dim, not enough light

2026-06-14 via Nuitee
S
Stuart couple gb
10
2026-06-14 via Nuitee
A
anna family_with_children pl
8
Wygodny pobyt w centrum
Pros:

Wygodny pokój, duży , dobrze urządzony.

Cons:

Beznadziejne śniadania

2026-06-12 via Nuitee
J
Janet couple gb
8
Had Club Deluxe room overlooking St Andrews Square, very comfortable
Pros:

Location excellent, great for walking and trams, staff very pleasant

2026-06-12 via Nuitee
S
Stephanie couple gb
9
Perfect for a treat night away
Pros:

Beautiful decor, staff were all lovely, room was a great size and the black out blinds were great, along with a super comfy bed- we got a well needed long lie.

2026-06-11 via Nuitee
P
Philip family_with_children gb
9
Great time had by everyone within our group, making memories together.
Pros:

The accommodation and the service provided by the staff was first class.
We will use the hotel again when visiting Edinburgh. The discount for the car park was greatly appreciated. The selection of drinks in the bar covered everyone taste.

Cons:

There wasn’t anything that we didn’t like.

2026-06-10 via Nuitee
R
rach2702 Couples
10
Excellent stay
Pros:

We were originally booked into this hotel in 2025 via Booking.com to attend a concert which was later postponed. Both the hotel and booking.com were excellent in allowing us to move the date to the following year, despite it being a non cancellable room. However, just before our stay we contacted Malmaison to check the room type and discovered one of our rooms had been moved to a different date in 2025 and not to 2026, although this was booking.coms error, Malmaison were excellent and resolved the issue within 15 minutes, even giving us an upgrade. Excellent customer service from start to finish.
The hotel is gorgeous, short walk from the train station. Beautifully decorated and staff were excellent and very welcoming. We had a lovely suite on the top floor with a huge bed and bath in the room. Breakfast was included and was delicious with plenty of choice.
We had a fabulous stay and thank Malmaison for their excellent customer service.

2026-06-07 via Tripadvisor
I
Ieva extended_group lt
8
2026-06-07 via Nuitee
P
Paulo Roberto couple br
9
Ótimo hotel no centro de Edimburgo
Pros:

Ótima estadia no centro de Edimburgo. O quarto era espaçoso, moderno, limpo e confortável, bem como as instalações do hotel — apesar do layout intrincado. Ótimo café da manhã. Serviço impecável. Recomendo esse hotel em Edimburgo.

2026-06-07 via Nuitee
T
Tim solo_traveller gb
10
2026-06-06 via Nuitee