Malmaison Edinburgh City

Hotels
Malmaison
9 (3016 reviews)
21-22 St Andrew Square , Edinburgh , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable rooms
Perfect location
Cons:
Underwhelming bed in one review

Categories

Cleanliness
9.08
Staff was super helpful, everything cleaned very well.
Service
9.55
The staff was consistently praised for their attentiveness and help throughout multiple reviews.
Location
9.09
Perfect location for accessing all parts of Edinburgh on foot.
Room Quality
9.04
Rooms are described as magnificent, spacious, and comfy.
Amenities
8.57
Overall good amenities were mentioned, with the onsite restaurant and bar receiving compliments.
Value for Money
8.53
General feedback suggests good value, though not explicitly detailed in the text.
Food and Beverage
9.08
Fantastic food experiences highlighted in several reviews.
Overall Experience
9.05
Overall experiences were positive and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:31

Property Description

Prime Location in Edinburgh
Located in the heart of Edinburgh, Malmaison Edinburgh City offers a perfect blend of convenience and luxury.

Modern Amenities
Experience comfort and style in our air-conditioned rooms equipped with all the essentials for a relaxing stay. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Explore the vibrant culinary scene of Edinburgh or unwind with a drink at our on-site bar.

Immerse yourself in the charm of Edinburgh with attractions like Edinburgh Playhouse, Royal Mile, and Camera Obscura and World of Illusions just a stone's throw away.

Book your stay at Malmaison Edinburgh City and make your Edinburgh experience unforgettable.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The property will contact the guest following their reservation.

We have no parking on site. Nearby parking is available at St James Quarter car park (postcode EH1 3BP), who offer our guests a discounted daily rate of £17 for 24h. Simply collect you parking ticket on entry, but please ensure to also collect your discount ticket from reception upon departure. Alternatively on street parking is available (restrictions and pricing vary).

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

For easy access from Edinburgh Airport, our Edinburgh tram service will run you right to our front door, and available every 7 minutes! The service will take just 36 minutes in total and run conveniently every day from 06:00 am to midnight, 7 days a week. https://edinburghtrams.com/
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

9
Based on 3016 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
L
Leslie couple us
9
Great location and excellent staff
Pros:

Gordon at the front desk was incredibly helpful!

Cons:

The rooms are a bit dark and difficult to see in the dim light.

2026-08-08 via Nuitee
A
Anne-Marie couple us
10
2026-08-08 via Nuitee
E
Enrico couple it
9
Nice hotel in a central location
Pros:

The hotel is located a couple of blocks from downtown, it is a nice walk to the Old Town. Nice hotel, large room and bathroom, very clean and quiet.

Cons:

We had a hard time regulating the air conditioning system.

2026-08-08 via Nuitee
J
Jason. solo_traveller gb
10
Pros:

Located excellent

2026-08-07 via Nuitee
S
Susanne couple gb
10
This hotel is stunning we would definitely stay again
Pros:

Beautiful inside and out . Stylish interior every detail considered wanted for nothing

Cons:

No parking but big well lit clean car park close by and the hotel gets concession so it’s not so expensive

2026-08-07 via Nuitee
M
Margherita solo_traveller it
10
Pros:

Posizione ottima, stanze grandi e pulite

Cons:

Nulla

2026-08-06 via Nuitee
M
Marion couple gb
10
It was everything we wanted for our break-location staff very friendly and helpful
Pros:

Central location and friendly helpful staff

Cons:

Bathroom could have been brighter and my bedside reading light did not work

2026-08-06 via Nuitee
E
E4564OYrachelw Friends getaway
10
Five star afternoon tea!
Pros:

Brilliant experience at the Edinburgh restaurant! Great service from friendly and knowledgeable staff.

Massive thanks to Mac, Twana and Frazzle!

2026-08-05 via Tripadvisor
L
Lucyfraser Friends getaway
10
Fabulous afternoon tea
Pros:

Gorgeous afternoon tea - food was delicious, we were so well looked after especially when dealing with intolerances and allergies. Special thanks to Mac, Twana and Frazzle who made our experience truly 5 star 🌟

2026-08-05 via Tripadvisor
S
sarah solo_traveller gb
10
Great boujee stay
Pros:

It was amazing, we stayed a day aft3r our wedding & they left us a bottle of prosecco in our room which was a nice touch. We booked a suite & it was fantastic.

Cons:

Everything was great. A bit of a maze in there & a staff member told us to go the wrong way but we managed in the end.

2026-08-05 via Nuitee
M
Marco solo_traveller it
10
Pros:

Hotel in posizione eccellente. Staff molto gentile e disponibile.
Struttura pulita e molto ben organizzata.

2026-08-05 via Nuitee
J
Julie couple gb
7
Pros:

Staff very friendly and location great

Cons:

Rooms decor was very dark, should have read other reviews first as this had been mentioned.

2026-08-05 via Nuitee
S
Steven couple gb
9
Excellent location and good value for money.
Pros:

Location was the main point and comfort of the room.

Cons:

Nothing, everything I tried or expected was good.

2026-08-03 via Nuitee
L
Leanne couple gb
10
Would definitely book again
Pros:

Decor

Cons:

Could be noisy with the window open

2026-08-03 via Nuitee
L
Leighton2014 Couples Northampton, Northamptonshire, England
10
Highly recommended
Pros:

We've just returned home from a superb long weekend at Malmaison.
Service was excellent from reception to breakfast staff.
The hotel is spotless and the bedrooms beautiful. Room 709
I loved the striking decor
Would highly recommend for a central position.
Thankyou, we thoroughly enjoyed our stay

2026-08-02 via Tripadvisor
M
maiwenn solo_traveller gb
8
Pros:

Great location. Great location. Comfortable bed. Great location

Cons:

Heavy dark grey so badly lit you would never have found the elephant in the room.

2026-08-02 via Nuitee
A
Armand couple us
4
Just okay
Cons:

Elevator arrangements poor. Room dark. Confusion about breakfast, Booking.com confirmation indicated breakfast, hotel did not honor.

2026-08-02 via Nuitee
H
H1928JXlucyc Friends getaway
10
Afternoon Tea Experience
Pros:

We went for afternoon tea and it was such a tranquil and beautiful place to stop and have some quiet time away from the city buzz. Mac & Marcel were the most attentive waiters and are a credit to your organisation. Thank you for looking after us so well.

2026-07-28 via Tripadvisor
A
Adventure31820182211 Friends getaway
10
Afternoon Tea
Pros:

We enjoyed a lovely afternoon tea at Malmaison Edinburgh City. It's a beautiful, luxurious haven tucked away from the hustle and bustle of the city centre. Mac and Marcel made us feel so welcome with their friendly, attentive service—they were both absolutely lovely. A wonderful experience and somewhere we'd happily return.

2026-07-28 via Tripadvisor
R
Rachel solo_traveller gb
10
Comfort, good service, good location, perfect!
Pros:

Everyone has a different approach to breakfast. Mine is a healthy one and Malmaison provides bowl upon bowl of delicious fruit and seeds, along with tasty yogurts to satisfy the nut-picky of them all. Your choice of cooked dishes would satisfy those who require a more substantial start to their day....delicious.

Cons:

I can't think of anything to say here.

2026-07-25 via Nuitee