Malmaison Edinburgh City

Hotels
Frasers Hospitality
9 (2877 reviews)
21-22 St Andrew Square , Edinburgh , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable rooms
Perfect location
Cons:
Underwhelming bed in one review

Categories

Cleanliness
9.08
Staff was super helpful, everything cleaned very well.
Service
9.55
The staff was consistently praised for their attentiveness and help throughout multiple reviews.
Location
9.09
Perfect location for accessing all parts of Edinburgh on foot.
Room Quality
9.04
Rooms are described as magnificent, spacious, and comfy.
Amenities
8.57
Overall good amenities were mentioned, with the onsite restaurant and bar receiving compliments.
Value for Money
8.53
General feedback suggests good value, though not explicitly detailed in the text.
Food and Beverage
9.08
Fantastic food experiences highlighted in several reviews.
Overall Experience
9.05
Overall experiences were positive and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:31

Property Description

Prime Location in Edinburgh
Located in the heart of Edinburgh, Malmaison Edinburgh City offers a perfect blend of convenience and luxury.

Modern Amenities
Experience comfort and style in our air-conditioned rooms equipped with all the essentials for a relaxing stay. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or continental options. Explore the vibrant culinary scene of Edinburgh or unwind with a drink at our on-site bar.

Immerse yourself in the charm of Edinburgh with attractions like Edinburgh Playhouse, Royal Mile, and Camera Obscura and World of Illusions just a stone's throw away.

Book your stay at Malmaison Edinburgh City and make your Edinburgh experience unforgettable.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply.

The property will contact the guest following their reservation.

We have no parking on site. Nearby parking is available at St James Quarter car park (postcode EH1 3BP), who offer our guests a discounted daily rate of £17 for 24h. Simply collect you parking ticket on entry, but please ensure to also collect your discount ticket from reception upon departure. Alternatively on street parking is available (restrictions and pricing vary).

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

For easy access from Edinburgh Airport, our Edinburgh tram service will run you right to our front door, and available every 7 minutes! The service will take just 36 minutes in total and run conveniently every day from 06:00 am to midnight, 7 days a week. https://edinburghtrams.com/

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2877 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
S
Simon solo_traveller gb
9
2026-05-23 via Nuitee
L
Lisa solo_traveller us
9
Excellent location in the heart of New Town
Pros:

Excellent location and super comfy bed. The staff were helpful, kind and attentive

Cons:

Did not expect so many stairs! Ramps for luggage would be helpful. The elevator only goes to odd number floors. The manager was rude

2026-05-20 via Nuitee
T
Teresa solo_traveller gb
8
2026-05-20 via Nuitee
A
Aimee couple us
10
Would definitely recommend
Pros:

Clean, snazzy hotel in the middle of Edinburgh city center. Walkable to everything. Staff was amazing

Cons:

The floors/elevators could be confusing but we figured it out

2026-05-20 via Nuitee
M
MOHAMMED USMAN couple gb
6
See through toilet door was a shock but beautiful room
Pros:

Very unique room, especially with bath in the main area.

Cons:

The door to the bathroom is see through....who on earth designed that? If you go with a partner, you dont want to be able to see them on the toilet. Although the glass is slightly tainted, you can easily see inside....very strange and disappointing

2026-05-19 via Nuitee
D
David couple gb
6
Pros:

The staff were very pleasant and helpful.

Cons:

The decor was not to our taste.

2026-05-19 via Nuitee
M
Margaret solo_traveller au
10
Location
Pros:

Malmaison is in a wonderful position to get around Edinburgh with ease. The hotel is well decorated with comfortable sitting spaces, bar and dining room. But most of all the staff are amazing. Dara leads the front desk and all the staff went above and beyond in being helpful and friendly. I found the professional friendly atmosphere very welcoming. I highly recommend Malmaison

Cons:

I didn’t notice any feature or service that needed to be changed.

2026-05-19 via Nuitee
P
Patricia solo_traveller gg
7
2026-05-18 via Nuitee
R
Robert couple ie
7
2026-05-18 via Nuitee
C
Catherine solo_traveller gb
10
Welcomed by an absolutely wonderful, helpful, articulate gentleman at the front desk who is one of the most professional
Pros:

Location is absolutely incredible. Immaculate inside and out. High standards in appearance and service. Food delicious and fresh. Every interaction I had with a staff member from front desk, to restaurant, to porters was a positive one. Well done!

Cons:

I’m not a huge eccentric decor fan, but they have done it in a tasteful way that’s not too overstimulating.

2026-05-18 via Nuitee
L
Louise couple gb
10
Great stay!
Pros:

Centrally located, few minutes walk from the train and tram stations/stops. We had a room on the back and appreciated the tranquility.

Cons:

Nothing.

2026-05-17 via Nuitee
A
Agata couple gb
8
Great location and hotel in the heart of Edinburgh
Pros:

Great stay. Super location

2026-05-17 via Nuitee
P
Pamela solo_traveller au
9
Pros:

Close to Waverley lovely staff secure clean

2026-05-16 via Nuitee
W
Wai Ching solo_traveller gb
8
Good stay
Pros:

Fab location, lovely suite room

Cons:

Suite room was a bit squashed. Disappointed with breakfast, sent the eggs back twice and then left it.

2026-05-15 via Nuitee
B
Buffy couple gb
10
2026-05-15 via Nuitee
K
Kate solo_traveller gb
10
Pros:

Really friendly and helpful staff.

2026-05-13 via Nuitee
K
Keith solo_traveller gb
7
Very comfortable boutique style hotel. Great service and a great spot in Edinburgh.
Pros:

Friendly, attentive staff. Nice room. Lovely view onto leafy square. Very close to everything, especially New Town of course, but in a quieter location on a large green square.

Cons:

A bit dark. I think it’s part of the plan, but I would have preferred things being a bit lighter and airier.

2026-05-12 via Nuitee
M
Macdonald solo_traveller nz
9
Pros:

Great location clean and well presented with lovely helpful staff

Cons:

Need a ramp to get heavy suitcases to the lift from reception

2026-05-12 via Nuitee
L
Luke solo_traveller gb
9
2026-05-11 via Nuitee
B
blair solo_traveller gb
7
2026-05-11 via Nuitee