Hotel Berlin, Berlin, a member of Radisson Individuals

Hotels
•
Radisson Individuals
8.2 (20000 reviews)
Lützowplatz 17 , Berlin , DE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Some room temperature discomfort

Categories

Cleanliness
7.34
Some reviews mentioned cleanliness issues, including dusty areas and stains on carpets.
Service
8.81
Several reviews indicated that the staff were friendly and helpful, contributing positively to the experience.
Location
8.35
Many reviewers praised the hotel's convenient location near public transport and attractions.
Room Quality
7.8
Rooms were generally described as comfortable, though some noted they could be warmer or themed differently.
Amenities
8.33
The hotel provided good amenities including a well-equipped fitness center and easy self-service options.
Value for Money
8.29
Several guests found the hotel to offer excellent value for the price based on location and services.
Food and Beverage
8.34
The breakfast and dining experiences were generally well-received, enhancing guest satisfaction.
Overall Experience
8.31
The overall sentiment from the reviews highlighted a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 09:57

Property Description

Modern Amenities and Stylish Design
Enjoy free Wi-Fi, a chic lounge-bar, and contemporary rooms with flat-screen TVs at Hotel Berlin, Berlin. The rooms are elegantly decorated in warm tones and feature air conditioning and a fridge for your comfort.

Relaxation and Recreation
Indulge in leisure at our hotel with access to a state-of-the-art gym, Finnish sauna, and sanarium. After a day of sightseeing, unwind in our relaxing facilities or rent a bicycle from our 24-hour front desk to explore the city.

Prime Location for Shopping and Attractions
Conveniently located just a 5-minute walk from the renowned KaDeWe department store, our hotel offers easy access to the popular Kurfürstendamm shopping street and Berlin Zoo via a short underground ride. Book your stay now and experience the best of Berlin at Hotel Berlin, Berlin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Location

Guest Reviews

8.2
Based on 20000 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
M
Mubeen • family_with_children • dk
5
Fint hotel - men mange ting fungerede ikke.
Pros:

Gode senge og overordnet et rart hotel med en behagelig atmosfære.

Cons:

1. Der var ikke vand mellem 22-06, så det var om at få børstet tænder inden kl. 22.
2. aircon virkede ikke.
3. Safetybox virkede ikke.
4. Værelset var lille, det vidste vi ved bestilling - men der var kun en kort bøjlestang til opbevaring af tøj - ingen hylder eller skuffer.
5. Vi tilkøbte morgenmadsbuffet en enkelt dag. Der er stort udvalg, men kedelig smag. Vi valgte at spise ude i stedet for.

Alt i alt en lidt skuffende oplevelse, når man har bestilt et 4-stjernet hotel.

2026-10-17 • via Nuitee
C
Catherine • family_with_children • gb
7
Good but could do better
Pros:

Coffee machine
Very arty and Modern

Cons:

Self check in
Lack of water between 10 and 6
Very thin mattress
Air con not working despite reporting

2026-10-17 • via Nuitee
A
ANDRIH • extended_group • de
9
2026-10-17 • via Nuitee
A
Arian • couple • de
10
2026-10-17 • via Nuitee
F
Florian • couple • de
8
2026-10-17 • via Nuitee
M
Marco • solo_traveller • it
1
Pros:

Camera e parti comuni

Cons:

Di notte l'erogazione dell'acqua era stata interrotta per diverse notti. Lo staff non si è preoccupato di assicurarsi che il disservizio fosse conosciuto. Dopo molte lamentele mi sono state offerte 2 bottigliette d'acqua per potermi lavare i denti. La seconda notte nemmeno quelle.

2026-10-16 • via Nuitee
J
Jan • solo_traveller • de
6
2026-10-16 • via Nuitee
J
Jane • couple • dk
8
2026-10-16 • via Nuitee
M
Manfred • family_with_children • de
4
Pros:

Sehr gutes Frühstück

Cons:

Badlampe am Spiegel defekt.
Konnte nicht ausgetauscht werden, anderes Zimmer wurde nicht angeboten.
Erste Nacht zwischen 22.00 uhr und 6.00 uhr kein Wasser. Hat die Stadt abgestellt aber vom Hotel hätte ich eine entsprechende Information und Warnung erwartet.
Auch keine Vorsorge mit Wasser als Angebot
In den folgenden nächten ebenfalls das gleiche Problem aber für kürzere Zeit

2026-10-16 • via Nuitee
P
Peter • family_with_children • de
8
2026-10-16 • via Nuitee
A
Ann Freja • family_with_children • dk
9
Fint hotel med god beliggenhed, dog dyr parkering
Pros:

Rigtig hyggeligt værelse, gode senge, pænt badeværelse, rent.
God beliggenhed

Cons:

Parkeringen er dyr
Indcheckning og udcheckning foregår via iPads.

2026-10-16 • via Nuitee
S
Stefana • couple • ro
9
Would highly recommend!
Pros:

The staff was nice, location was also pretty great with close options for public transport. Self-check-in went smoothly and fast. The room was clean and comfortable. We paid separately for breakfast which had a fantastic selection. And they also have an in-hotel mini convenience store + restaurant.

Cons:

Only minus was that the heating did not work - yet? We were there during the in-between awkward autumn weather when it’s not yet cold enough, and overall expected the room to be cold as Germany in general seems to have a phobia when it comes to heating.
A small sign stating that the tap water is safe to drink in Berlin would also come in handy for guests that come from conuntries where it is not as bottled water was missing from the room (which I expect from highly rated hotels).

2026-10-16 • via Nuitee
L
Leutscher • couple • nl
8
Pros:

Prima

Cons:

Bediening foyer

2026-10-15 • via Nuitee
K
Kim-Anh • solo_traveller • de
4
Pros:

Stil

Cons:

Heruntergekommen, Frühstück maximal überfüllt und laut

2026-10-15 • via Nuitee
K
Karen • solo_traveller • mx
8
2026-10-15 • via Nuitee
G
Gábor • couple • hu
10
2026-10-15 • via Nuitee
A
Astrid • extended_group • de
7
2026-10-15 • via Nuitee
W
Walter Wenzel • couple • de
7
Bis auf das Wasserproblem ein sehr schöner Aufenthalt.
Pros:

Gute Lage mit guter Anbindung an den öffentlichen Nahverkehr. Sehr gutes Frühstücksbuffett. Nette Bar im EG.

Cons:

In mehreren Nächten war das warme und kalte Wasser abgestellt, so dass weder eine Toilettenspülung lief, noch Wasserhahn oder Dusche funktionierten. Letzteres führte auch zu Einschränkungen am Abreisetag.

2026-10-15 • via Nuitee
P
Porstmann • family_with_children • de
7
Cons:

Das man 50€ für 2Tage parken zahlen musste

2026-10-15 • via Nuitee
S
Sabine • family_with_children • de
9
Das Hotel und das Personal fantastisch, nur das Management war nicht zufriedenstellend
Pros:

Das Hotel war super, Lage perfekt, das Personal sehr nett und zuvorkommend.
Auch das Frühstück war vollkommend ausreichend und sehr lecker.

Cons:

Das einzige Manko war, das in der Zeit in der Nacht ab 22.00 Uhr kein Wasser war.
Man hätte uns beim einchecken schon darüber informieren müssen!. Ganz schlimm fanden wir, das das Personal zu diesem Thema allein gelassen wurde und die ganze Wut der Gäste ab bekam. Man hätte von vornherein, darauf hinweisen müssen und den Gästen eine Entschädigung anbieten müssen.

2026-10-15 • via Nuitee