Freepoint Hotel Cambridge, Tapestry Collection by Hilton

Excellent location (within walking distance of Walmart, CVS, and other shops), plenty of free parking, polite staff, and a spacious, very quiet room with a seating area. The only issue was weak water pressure in the shower and a constantly running toilet (we reported it and I'm sure it will be fixed for the next guest).

The location worked well for us.

Perks were friendly staff, and hotel was beside a Starbucks and Whole Foods. Also across from a walking path.

Downside was I had blood on my sheets and brown stains on my towels which if you look through reviews happens more than you would believe. Parking is $25 a night and no reason for it, they aren’t limited parking by any stretch. TV has 12 channels. Price did not match experience/location/value. Wouldn’t recommend

Staff was amazing

I like that the room had a comfortable bed, tv and A/C. The room had a good enough space and area to eat food.

The location was good for us, near family and close to Whole Foods and other food spots we used. Very dog friendly which was great as we like to travel with our large Bernadoodle.

Property was the similar to others but Toilet holder was broken when we went to the room . My son went to the gym, the machine made a noise , then the night staff shouted at my son who is a customer in the hotel. There is other way to talk to my son . I am an honor member of the Hilton but the staff charged me $25 per night for a parking, while not many cars were parked, and I paid $270 while the night rate was $170.

It was clean. People at the desk were very nice. Bed was comfortable. Needed a little cosmetics. Lots of stores close by.

The bathroom was nice, the bed was comfortable and the staff were very courteous and friendly. Apart from that I'm struggling to think of anything else.

Posizione comoda con parcheggio e vicino a stazione metropolitana. letto grande e comodo.

David and Kayla at the front desk made our stay wonderful!

Very small choice

This is not a Hilton standard hotel , I have stayed in Hilton's all round the world and this is the worst I have ever experienced .This is a travel lodge standard and a poor one at that . The state of the place , technically is a fire hazard as well as unclean . List of issues , room 412, big large brown marks on the artex ceiling above the bed , yes artex. Electrical wires hanging loose, the air con plug is off its fixings. The metal rim to the door entry for the room on the inside hanging loose and very sharp . Someone will cut their leg on it . Beds unclean , domestic services poor, no loo rolls. Breakfast is basic and served on paper plates, coffee is in takeaway cups, juice is in plastic and you have a disposable knife and fork to eat it with . During my stay , everyone has complained , but it falls on deaf ears. Even a Hilton employee who was saying here, said he has never seen anything so basic and poor. It wouldn't be as bothered if it was cheap, but they ask for a hefty price . If you get to this stage, your need to give yourself a shake if you are still thinking about booking. Avoid avoid avoid . We will be making a formal complaint to the Hilton group and seeking compensation. Spoilt our stay in a great city. Loads better Hotels and to the Hilton management, you need to think seriously about the damage this is doing to your reputation as a good quality hotel chain .