Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (4254 reviews)
10 East Grand Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 4254 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
N
nandini • solo_traveller • us
6
Good value
Pros:

Excellent location. Facilities were dated and not very clean

Cons:

Needs an update

2026-05-23 • via Nuitee
S
Serina • couple • us
10
2026-05-23 • via Nuitee
A
Ahmed • couple • za
9
2026-05-23 • via Nuitee
U
Ulloa • couple • cr
9
2026-05-22 • via Nuitee
C
Cameron • couple • us
9
Pros:

Clean

Cons:

N/A

2026-05-22 • via Nuitee
A
Aidan • couple • gb
10
2026-05-22 • via Nuitee
R
Rosmarie • solo_traveller • ch
6
2026-05-22 • via Nuitee
J
Jasmine • extended_group • us
8
Pros:

Loved the view and location was perfect

Cons:

The rooms could use an update but we’re still nice

2026-05-22 • via Nuitee
A
Angelic • couple • us
8
It was clean. Well stocked. Room ok. Tub didnt drain.
Pros:

It was only ok for the expense.
Good location. Bathroom was clean. But tub didn’t drain well

Cons:

Parking situation is terrible. Website is NOT clear about how expensive it is to park. Hotel does not offer discount rates.
Bed was so uncomfortable.
Tub didn’t drain properly.

2026-05-22 • via Nuitee
J
JUNIOR • family_with_children • ve
8
Cons:

The hotel is very good located, but the surrounding has a lot of noise, people jelling at the street and ambulances, firefighter cars sirens a lot

2026-05-21 • via Nuitee
F
Fred Mascarenhas • solo_traveller • us
10
2026-05-21 • via Nuitee
A
Andre • solo_traveller • it
9
2026-05-21 • via Nuitee
F
Fabrício Henrique • solo_traveller • br
6
2026-05-21 • via Nuitee
M
Mariusz • solo_traveller • gb
3
Pros:

Room was big

Cons:

They charge for water in the room, strange stuff. Had to push them to get invoice. Did not explain anything

2026-05-21 • via Nuitee
J
Jessica • couple • us
10
2026-05-21 • via Nuitee
R
Ratna • extended_group • in
10
2026-05-20 • via Nuitee
J
Jolanta • extended_group • pl
10
Weekend w Chicago
Pros:

Świetna lokalizacja, komfortowy pokój dla 4 osób, czysto

2026-05-20 • via Nuitee
L
Lanita • solo_traveller • us
2
It’s was ok.
Pros:

That the staff was very friendly

Cons:

That people was selling drugs outside and strangers was in the property. Like crack heads

2026-05-20 • via Nuitee
R
Roberto Antonio • solo_traveller • mx
7
2026-05-20 • via Nuitee
G
Germán • couple • mx
9
Cons:

Room Clean up wasn’t daily

2026-05-19 • via Nuitee