Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (4797 reviews)
10 East Grand Avenue , Chicago , us
+1 312-595-0000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.4
Based on 4797 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
Z
Zulma • solo_traveller • us
10
2026-08-29 • via Nuitee
J
Jeel • couple • us
8
2026-08-29 • via Nuitee
M
Meghan • solo_traveller • us
7
Nice hotel, but way too noisy
Pros:

The staff were lovely, the room comfortable, and the pool and fitness room were great!

Cons:

The windows are not soundproof at all. We slept horribly due to all the sirens and street noises, even with ear plugs. It's a shame, everything else was great.

2026-08-29 • via Nuitee
M
Martinez • solo_traveller • us
7
2026-08-29 • via Nuitee
N
Nidia • solo_traveller • mx
10
Pros:

Está muy limpio y buena ubicación

Cons:

Todo estuvo bien

2026-08-28 • via Nuitee
P
Pablo • solo_traveller • ar
8
Estadia con muy buena relación precio calidad
Pros:

El baño y la cama

Cons:

El piso muy alto

2026-08-28 • via Nuitee
J
José Gervasio • extended_group • es
7
2026-08-28 • via Nuitee
F
Fleming • solo_traveller • us
9
2026-08-28 • via Nuitee
M
Matias Federico • extended_group • ar
9
Viaje con amigos
Pros:

Ubicacion

2026-08-28 • via Nuitee
Z
Zoltán • extended_group • hu
9
Belvárosi hotel, szép szobával és kilátással.
Pros:

Pont a központban, karnyújtásra a Navy Pier-től.

Cons:

A parkolás csak a szomszéd parkolóházban, borsos összegért lehetséges.

2026-08-28 • via Nuitee
T
theAvnere • solo_traveller • il
8
Pros:

Location
Room

Cons:

The fact that house keeping is done only every other day

2026-08-27 • via Nuitee
D
Deborah • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-08-27 • via Nuitee
T
TAMMY • couple • us
9
2026-08-27 • via Nuitee
M
Magdy • family_with_children • eg
8
Pros:

Location

Cons:

No thing

2026-08-27 • via Nuitee
V
Victoria • family_with_children • ar
8
Pros:

Es un buen hotel 3 estrellas

Cons:

Nada. Todo correcto.

2026-08-27 • via Nuitee
A
Abely • solo_traveller • us
4
Meh.
Pros:

The location and accessibility to transit, walking distance.

Cons:

Dirty bed sheets, found hair under the bedsheet, hair on the shower wall. Thankfully we weren't in the room for long. Terrible lighting.

2026-08-27 • via Nuitee
J
Janet • couple • gb
10
In the centre of things, bus very close by, Red Line next door, easy to walk everywhere
Pros:

Location was perfect

2026-08-27 • via Nuitee
L
Lu • family_with_children • ca
9
2026-08-27 • via Nuitee
D
Diana • couple • ca
10
Great stay
Pros:

Location. Kindness of the staff

2026-08-26 • via Nuitee
S
SANDEEP • family_with_children • in
9
Comfortable
Pros:

Facilities and location were good.

Cons:

Washrooms could have exhausts to avoid steaming n quicker drying

2026-08-26 • via Nuitee