Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (4391 reviews)
10 East Grand Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 4391 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
S
Sanroman • extended_group • us
10
Amazing location, prime downtown, subway at the corner that made incredibly easy going to the airport. Nice and friendly
Pros:

Location

Cons:

Room Cleaning service wasn’t daily

2026-06-13 • via Nuitee
J
Jonathan • solo_traveller • us
10
Just know, I’ll be going back there
Pros:

The location and how clean it was. Loved the view and how it said my name on the tv lol

Cons:

Nothing

2026-06-13 • via Nuitee
R
Regina • couple • br
9
Comfortable hotel to stay at. Good value and comfortable facilities.
Pros:

Good location in Chicago to stay. Everything went well during my stay.

2026-06-13 • via Nuitee
G
Gulzada • extended_group • kz
1
2026-06-12 • via Nuitee
P
Pınar • couple • tr
10
2026-06-12 • via Nuitee
S
Svitlana • couple • us
6
2026-06-12 • via Nuitee
B
Bashar • solo_traveller • us
10
2026-06-12 • via Nuitee
U
Una • couple • gb
7
Pros:

Food had been left in the fridge from previous guest so housekeeping not up to standard. Breakfast was not great either but location is good.

2026-06-12 • via Nuitee
T
Tiffany • solo_traveller • us
10
Amazing
Pros:

How close it was to everything

Cons:

NA

2026-06-12 • via Nuitee
R
Richard • family_with_children • us
8
No longer offer 2 queen beds and charge for a rollaway
Pros:

Proximity to train

Cons:

Lack of maif service considering the price

2026-06-11 • via Nuitee
K
Kenneth • couple • us
9
2026-06-11 • via Nuitee
J
Javonda • couple • us
8
Great location to everything we needed to see and do!
Pros:

Location

Cons:

Noise at night from possibly pipes, was unsure, but was overall a good stay.

2026-06-10 • via Nuitee
A
Aidan • couple • us
7
2026-06-10 • via Nuitee
C
Chrishonda • couple • us
1
2026-06-10 • via Nuitee
E
Eion • solo_traveller • gb
10
2026-06-10 • via Nuitee
O
Oscar • couple • us
10
2026-06-10 • via Nuitee
M
Mathias • extended_group • fr
9
Excellent pour la visite du centre de Chicago
Pros:

L'emplacement, le parking juste à proximité, l'acceptation des animaux de compagnie

Cons:

L'insonorisation par rapport à la rue

2026-06-10 • via Nuitee
D
Dianik • family_with_children • mx
10
Pros:

llegamos a las 11:00 pm y el que nos recibió no fue nada amable

2026-06-10 • via Nuitee
B
Beverly • couple • us
7
Great location but housekeeping needs improvement.
Pros:

Location was great.

Cons:

I was there for 4 days. They did not clean the room unless I went to front desk and asked for new towels.

2026-06-10 • via Nuitee
M
MICHAEL • solo_traveller • us
8
2026-06-09 • via Nuitee