Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotels
•
Hilton Garden Inn
8.4 (4488 reviews)
10 East Grand Avenue , Chicago , us
+13125950000

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Expensive parking
Service inconsistencies
Noise from adjacent rooms

Categories

Cleanliness
8.03
Some reviews mention issues, such as the creaking bed and the lack of room cleaning over multiple days.
Service
8.7
Mixed reviews about service; some guests had issues but others mentioned kind staff.
Location
9.04
Many positive mentions of the location being central and convenient.
Room Quality
8.29
Generally good but mentions of noise from adjoining rooms and connectivity issues.
Amenities
8.22
Guests appreciated amenities like the onsite restaurant and grill.
Value for Money
8.08
A few reviews cited expensive parking, affecting perceived value.
Food and Beverage
8.53
Positive comments about the restaurant and food options available at the hotel.
Overall Experience
8.3
Overall positive sentiment, with specific areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:47

Property Description

Prime Location near Magnificent Mile
Located just 2 blocks away from the vibrant shops and entertainment of the Magnificent Mile, Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a prime location in Chicago’s River North neighborhood.

Modern Amenities and Comfort
Each room is equipped with a flat-screen HDTV, microwave, refrigerator, and a coffee machine for your convenience. Guests can also take advantage of the indoor heated pool with stunning city views and the 24-hour snack shop on-site.

Convenient Access to Attractions
With the Grand-State Red Line subway stop right across the hotel, exploring Chicago's top attractions is a breeze. Don't miss out on visiting Navy Pier, just 1 mile away from the hotel.

Book your stay now for an unforgettable Chicago experience at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 69 per day.

Location

Guest Reviews

8.4
Based on 4488 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.29
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 8.53
Overall Experience: 8.3
J
Judith • solo_traveller • us
4
Pros:

I was good lactation

Cons:

The room for disabled people is ok the bed doesn’t have to be so close to the floor just the height for 4 feet and 10 inches in high enough but not on the floor the bathroom was not clean and it was hard to turn on the water and took a long time for the water to get hot

2026-07-11 • via Nuitee
B
Brenda • couple • gt
10
2026-07-11 • via Nuitee
H
Hector • couple • ar
10
2026-07-11 • via Nuitee
K
Kevin Thamrongcharnok • solo_traveller • th
10
2026-07-11 • via Nuitee
D
Denise • solo_traveller • de
10
Zentral und modern
Pros:

Die Lage ist sehr gut, direkt in der Stadt und gegenüber der U-Bahn. Das Hotel ist sauber, der Pool und das Fitnessstudio modern. Das Personal ist nett, auch die Gepäckaufbewahrung war kein Problem.

2026-07-10 • via Nuitee
C
Caitriona • solo_traveller • ie
6
Pros:

Location

Cons:

Beds like campbeds & bar closed at 10pm

2026-07-10 • via Nuitee
K
Kumi • couple • jp
6
2026-07-10 • via Nuitee
C
Colindres • extended_group • us
10
2026-07-10 • via Nuitee
F
Francisca Nathalia • family_with_children • us
10
2026-07-10 • via Nuitee
G
GORKA • solo_traveller • es
10
2026-07-10 • via Nuitee
M
MarceloQLM • family_with_children • br
10
Localização ideal
Pros:

Localização excelente, quarto bem espaçoso e TV Smart.

2026-07-10 • via Nuitee
A
Andreas Kosmas • solo_traveller • ch
8
2026-07-10 • via Nuitee
S
SEUNG BEOM JAMES • solo_traveller • us
10
Pros:

Perfect location and easy access to the hotel room for convenience

Cons:

None

2026-07-09 • via Nuitee
C
Champagne • couple • us
1
Never again.
Pros:

I liked the location.

Cons:

The conditions of the room was absolutely deplorable. I will never stay here or recommend anyone to stay there.

2026-07-09 • via Nuitee
M
Murtaza • couple • in
10
2026-07-09 • via Nuitee
J
Jaak • couple • ee
9
2026-07-09 • via Nuitee
A
Alexius • couple • br
10
2026-07-09 • via Nuitee
C
Carolyn • couple • us
7
My favorite hotel while staying downtown Chicago
Pros:

Excellent location. Convenient drop off area
Safety features with key card
3 elevators
Nice city view
Restaurant and snacks
24 hour fitness center
Attentive staff

Cons:

Shower curtain gets water all over floor
toilet tissue thinner than a public restroom- awful
Needs upgrade trash bins in room - too small, dirty
Charging ports didn’t work in room

2026-07-09 • via Nuitee
W
wells • solo_traveller • gb
10
Pros:

Clean, easy access to lifts

2026-07-09 • via Nuitee
T
Taine • couple • us
9
2026-07-08 • via Nuitee