Homewood Suites by Hilton Chicago-Downtown

Hotels
Homewood Suites by Hilton
8.8 (3632 reviews)
40 East Grand Avenue , Chicago , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Needs better cleanliness
Limited breakfast options

Categories

Cleanliness
8.38
Some cleaning details were mentioned as needing attention.
Service
9.35
Staff was frequently mentioned as friendly and accommodating.
Location
9.39
Location was praised as perfect and very convenient.
Room Quality
8.34
Rooms were spacious but had some complaints about temperature control and worn furniture.
Amenities
8.87
Amenities include kitchenette and decent breakfast, but some items need improvement.
Value for Money
8.83
The hotel offers a good price for the location but could improve in some areas.
Food and Beverage
8.38
Breakfast options were noted as limited at times.
Overall Experience
8.85
Overall, guests had a positive experience with notable mentions of location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:33

Property Description

Luxurious All-Suite Hotel in Downtown Chicago

Suite Perks: Enjoy the convenience of two flat-screen TVs, a fully equipped kitchenette, and complimentary grocery shopping services during your stay at Homewood Suites by Hilton Chicago-Downtown.

Fitness and Shopping: Stay active with a well-equipped gym offering city views and take home a souvenir from the on-site gift shop.

Prime Location: Immerse yourself in the vibrant River North neighborhood with top-notch dining and shopping options, while popular attractions like Millennium Park and Navy Pier are just a stone's throw away.

Book now for an unforgettable stay at Homewood Suites by Hilton Chicago-Downtown and experience the best of Chicago!

Important information:

Please note that the one of the hotel's elevator will be unavailable through January 1, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 54.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 6
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 3632 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
L
LORENA family_with_children ph
9
A place u can stay in chicago
Pros:

Everytime a lot of guest

2026-08-29 via Nuitee
K
KP couple us
10
AWESOME!!!!
Pros:

Breakfast was a plus, we didn’t have to go out early. This place is in a very good location close to the grocery store, restaurants, shopping and the casino. Michigan Ave a couple block up the street, walking distance to Navy Pier and The Riverwalk!

Cons:

This place was perfect, I have no complaints

2026-08-28 via Nuitee
D
Dr. Toyin Togun solo_traveller gb
10
Always a great stay at Homewood Suite, East Grand!
Pros:

Very professional staff! Great location!! Fantastic room!! Nice gym!! I want to especially acknowledge Ms. Antaneshia Kelley, who is an exceptional Front Desk Agent at the Homewood Suite by Hilton, East Grand Avenue.

Cons:

I wish there was something not to like, but there is none - for real!

2026-08-28 via Nuitee
G
Giselda family_with_children br
9
Hotel bem localizado. Próximo ao metrô, lojas, bares e restaurantes.
Pros:

Café da manhã bem servido, com equipe muito atenciosa para limpeza e reposição dos alimentos.

Cons:

No banheiro prefiro chuveiro com box fechado de vidro. O quarto escolhido tinha banheira e cortina no chuveiro.

2026-08-27 via Nuitee
L
Lidia family_with_children es
7
Bien
Pros:

Camas muy comodas. Muy limpio

Cons:

Desayuno un poco desorganizado

2026-08-26 via Nuitee
S
Suzanne family_with_children us
9
Pros:

The service (specifically at breakfast) and the location were wonderful!

Cons:

There was some wear and tear in the room - specifically the sofa had some noticeable stains. Generally very clean.

2026-08-26 via Nuitee
S
Sandra solo_traveller de
9
Pros:

Tolles Frühstück, Lage fußläufig zum Zentrum, der Pool

Cons:

Die Ausziehcouch war nicht komfortabel. Das Zimmer ist super für zwei Personen geeignet, bei 4 Personen gab es Streit um das Bett. Der Eingangsbereich im Erdgeschoss ist unattraktiv.

2026-08-25 via Nuitee
D
David solo_traveller es
10
Una maravilla de lugar
Pros:

La ubicación es excelente, a 10 minutos andando del river walk.Estas cerca de todo el centro.
Las vistas desde la habitación espectaculares, estuvimos en una suite esquinera en el piso 9 y fue brutal.
El desayuno está bastante bien con vistas a la ciudad y tal.
Gimnasio y piscina bastante bien también.
Y una calidad precio muy buena comparando con el resto de Chicago.
Sin duda que repetiremos si volvemos a Chicago.

Cons:

El sofá cama es un poco incómodo después de una semana durmiendo allí pero nada que empañara nuestra estancia allí.

2026-08-25 via Nuitee
T
Tracey couple us
6
Needs a deeper clean and updating.
Pros:

Close to everything. Staff was amazingly helpful and friendly.

Cons:

Facility is aging and falling apart. Wasn’t very clean. My feet were dirty after walking around the room.

2026-08-24 via Nuitee
S
Shacarra couple us
1
The location was great everything was right there far has this hotel the room was disgusting I’ll never stay there again
Pros:

The staff

Cons:

The room was dirty and the elevator was broke had to wait for it to go down before we can go up

2026-08-24 via Nuitee
J
Jawon couple us
10
2026-08-24 via Nuitee
A
as 💞 solo_traveller it
8
Pros:

La camera spaziosa e completa di tutto anche di una cucina. Un vero mini appartamento. Buona anche la colazione.

Cons:

Attesa per l'ascensore. Noi eravamo al 17esimo piano e la mattina per scendere a fare colazione anche 20.min di attesa

2026-08-23 via Nuitee
A
Alessandro solo_traveller it
8
2026-08-22 via Nuitee
K
Katharina couple nl
10
Pros:

Breakfast was excellent!

Cons:

I loved everything about those hotel.

2026-08-21 via Nuitee
A
Alvarez Mejia family_with_children ec
9
Pros:

Gran desayuno y excelente ubicación

2026-08-21 via Nuitee
G
Gianmaria solo_traveller it
9
2026-08-21 via Nuitee
E
emilie solo_traveller fr
8
Pros:

We have enjoyed the staff who was very helpful and nice to us. The hotel is perfectly located downtown Chicago, we walked everywhere!

Cons:

The pool could be a bit warmer and the pool deck could be renovated.

2026-08-20 via Nuitee
J
Jonison solo_traveller us
8
Pros:

Clean, amazing location, confortable

Cons:

I’ve had an issue with the management that could have been managed differently, it was all dishonest.

If your stay don’t need any change of what was planned I do recommend stay here.

2026-08-19 via Nuitee
C
Conxa solo_traveller es
9
Pros:

Situació boníssima, apartament molt espaiós, amb 2 TVs, i amb vistes, llit super ample, bona piscina i gimnàs. Els dimecres ofereixen gratuït un sopar lleuger.

Cons:

Molta espera pels ascensors. Només 1 rentadora per tots els allotjats (n'hi ha dues però una espatllada tota la setmana).
Faltaria alguns jocs de taula i llibres.

2026-08-17 via Nuitee
S
Sandrine family_with_children fr
8
Emplacement idéal pour un séjour famille
Pros:

L’emplacement idéal dans le loop et à proximité de la Michigan street. La chambre grande et le coin cuisine très adapté pour la famille. La salle de sport et la piscine très appréciable

Cons:

La salle du petit déjeuner pas adapté. Pas de délimitation entre la salle du petit déjeuner et la réception dommage. L’aspect des moquettes pas toujours nickel

2026-08-17 via Nuitee