The Statler Dallas, Curio Collection By Hilton

Hotels
Curio Collection by Hilton
8.6 (494 reviews)
1914 Commerce Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking costs
Missing basic amenities

Categories

Cleanliness
7.73
Reviewers noted issues such as missing items and lack of dining utensils.
Service
9.2
Overall friendly and helpful service mentioned, particularly by staff like Josias.
Location
9.24
Consistently praised for its great downtown location.
Room Quality
8.19
Spacious rooms noted, but some issues with privacy in the Presidential Suite.
Amenities
8.22
Reviews mentioned good amenities overall, but a lack of basic kitchen items.
Value for Money
8.18
High pricing for services like parking and missing complimentary items affected value perception.
Food and Beverage
9.23
Breakfast at Overeasy was described as delicious; drinks at rooftop bar were very well received.
Overall Experience
8.8
Mixed feelings due to specific issues, yet many positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:49

Property Description

Luxurious Amenities
The Statler Dallas, Curio Collection By Hilton boasts an outdoor swimming pool, fitness centre, garden, and terrace, ensuring guests have plenty of options for relaxation and leisure during their stay.

Culinary Delights
Guests can indulge in a culinary journey at the hotel's restaurant, offering a fusion of African and American dishes, followed by a refreshing cocktail at the bar for a perfect evening experience.

Comfortable Accommodations
Each room at The Statler Dallas is thoughtfully equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. The cozy bedding and elegant decor guarantee a comfortable and memorable stay.

Experience luxury and convenience at The Statler Dallas, Curio Collection By Hilton. Book now for an unforgettable stay in Dallas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

8.6
Based on 494 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 8.8
T
Thomas couple at
7
2026-07-04 via Nuitee
A
Ayala extended_group us
8
Cons:

Nos cortaron el agua a las 2am el sabado

2026-06-29 via Nuitee
L
Luis Alberto solo_traveller ar
4
Experiencia para no repetir
Pros:

El tamaño de la habitación y la ubicación.

Cons:

Todos los días hay fiesta en la piscina de la terraza. No hay ambiente familiar. Me cobraron 15 u$s una lata de Coca en una venden machine del lobby. Un día funcionaba un solo ascensor y durante dos noches cortaron el agua para reparaciones. Las fotos de Booking no reflejan la realidad del hotel. Es como trasladarse 50 años para atrás en el túnel del tiempo

2026-06-28 via Nuitee
C
Carlos Rubiano family_with_children br
10
2026-06-23 via Nuitee
J
Jonae couple us
1
2026-06-23 via Nuitee
D
Dream37667154346 Couples
10
Great service
Pros:

Robert and Kamso John and Tayab all were very quick and speedy while helping me out. Great service!

2026-06-19 via Tripadvisor
A
antionem2026 Business
10
Great customer service
Pros:

⭐⭐⭐⭐⭐

I want to recognize Robert at The Statler Hotel for providing an outstanding customer experience. From the moment I arrived, Robert went above and beyond to make me feel welcome and valued. His professionalism, attention to detail, and genuine desire to help created an experience that exceeded my expectations.

In today's world, great customer service can be hard to find, but Robert reminded me what true hospitality looks like. He was attentive, knowledgeable, and always willing to assist with a smile. It's employees like Robert who turn a good stay into a memorable one.

Thank you, Robert, for your exceptional service and for representing The Statler Hotel with such excellence. I highly recommend this hotel, and a big reason for that recommendation is the outstanding service I received from Robert.

Well done!

2026-06-19 via Tripadvisor
N
nikkitA1729QY Solo travel
10
Great customer service
Pros:

I came to the Statler for dinner. Valet was wonderful. Robert was wonderful. Very helpful. Food was very nice. We’ll definitely visit again.

2026-06-18 via Tripadvisor
D
Drazen solo_traveller ch
8
2026-06-18 via Nuitee
1
123xaviery Business
10
Exceptional service
Pros:

I’m a Realtor who came in to tour the Statler Residences with a client Robert and the entire staff were phenomenal from start to finish. I’d recommend anyone stay here whether you’re moving in for good or just coming in town for the weekend

2026-06-16 via Tripadvisor
D
Destiny couple us
10
2026-06-14 via Nuitee
C
caitlynb210 Family
10
Valet Service
Pros:

We had an amazing experience, and the valet team truly made our stay memorable. The level of service was unmatched, especially whenever Robert was on site. There was one occasion where he was not there, and while the service was still good, we had become so accustomed to the exceptional standard of care he provided that the difference was noticeable.

Josh and Dex were also incredible — always attentive, proactive, and on top of everything. There was another young man on the team who went above and beyond to accommodate us as well, though unfortunately his name escapes me at the moment.

Overall, the valet staff created such a welcoming and enjoyable atmosphere that we genuinely looked forward to our interactions with them every day. They absolutely elevated our entire stay.

2026-06-13 via Tripadvisor
B
B6605JRlisan Family
10
Robert is the valet goat
Pros:

Robert gave a level of service that should be upheld by fellow staff.

2026-06-13 via Tripadvisor
C
camronr38 Family
10
Nice experience
Pros:

Because of the traffic I decided to valet at the Statler and Robert was efficient with his customer service made sure I was helped and even recommended the rooftop to lounge and it amazing and worth the look ! I was treated with respect and he is very professional. Make sure to ask for Robert when you arrive and Robert only !

2026-06-11 via Tripadvisor
A
A9073DJmarieg Friends getaway
10
Valet Service
Pros:

Robert was great and very welcoming when coming to the front of the statler! Super great! He rocks!

2026-06-11 via Tripadvisor
K
Karly couple us
7
Pros:

The staff was amazing!!

Cons:

Our room would not cool down it wouldn’t go past 73

2026-06-11 via Nuitee
3
315tracel Business
10
Great stay
Pros:

I enjoyed my stay at the stalter , Robert was great and helpful !!! I loved my stay

2026-06-10 via Tripadvisor
A
aliciabW4305TR Couples
10
Amazing Service
Pros:

Robert was amazing, customer service was very nice ! He greeted us at our car door and took us all the way up to our room ! Such an amazing experience !

2026-06-10 via Tripadvisor
J
JamesD3131 Business Denver, Colorado
10
Best valet!
Pros:

Robert was extremely helpful dealing with parking at the hotel! Top notch customer service and very, very kind.

2026-06-10 via Tripadvisor
P
parisc554 Family
10
Nice experience ❤️
Pros:

Visiting Stella was a very nice and amazing experience. The accommodations of the woman was very comfortable. The nightlife was extremely a great vibe. Robert in valet made our stay extremely comfortable. He was very attentive to our needs from the moment we arrived. He greeted us with a smile
and a very warm welcome to the Statler !!!! I will recommend the Statler to anyone who visits Dallas and ask for Robert once you reached the valet department !!!!!

2026-06-10 via Tripadvisor