Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Issues with cleanliness
Check-in process complaints

Categories

Cleanliness
7.19
Some reviews mentioned dust in the room and a broken bathroom bin.
Service
9.16
Positive sentiment regarding staff friendliness and hospitality.
Location
9.2
Multiple mentions of excellent central location.
Room Quality
8.15
Generally positive feedback on room comfort, with some concerns about noise.
Amenities
8.18
Mixed reviews on amenities with some concerns about functionality.
Value for Money
7.64
Some reviews noted the hotel was overpriced.
Food and Beverage
8.19
Breakfast received positive mentions while overall dining options lacked details.
Overall Experience
8.66
Overall a pleasant experience with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Picturesque Medieval Village Setting
De Ville is a charming hotel nestled in a picturesque medieval village, offering breathtaking panoramic views of the surrounding countryside.

Renovated Rooms with Traditional Charm
The rooms at Hôtel de Ville, set in a chalet building, have been recently renovated while still retaining their traditional wooden features. Each room is equipped with modern amenities such as a TV with cable channels and en suite bathrooms with bath or shower facilities.

Culinary Delights of Gruyères
Situated in the Swiss culinary Mecca of Gruyères, guests can indulge in authentic cheese delicacies at the hotel's restaurant. From Gruyère quiche to raclette and fondue, savor the renowned regional specialties during your stay.

Experience the charm of De Ville Hotel and book your stay now to enjoy the perfect blend of tradition, comfort, and culinary delights.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1592 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
F
Fanny • family_with_children • fr
10
2026-08-22 • via Nuitee
D
Dario • couple • ch
10
2026-08-21 • via Nuitee
S
Stéphanie • solo_traveller • fr
10
Pros:

La chambre étais vraiment trop belle et bien équipé, vraiment bien placé dans la ville et un grand merci aux personnels très agréable
Et puis

2026-08-21 • via Nuitee
E
Esteve • solo_traveller • es
9
2026-08-20 • via Nuitee
L
Lambert • family_with_children • fr
10
Pros:

Merci au personnels. Très très sympa. Les chambres sont grandes et jolies.

Cons:

Rien.

2026-08-20 • via Nuitee
D
Darya • solo_traveller • pt
7
2026-08-19 • via Nuitee
A
Antonella Camattari • solo_traveller • ch
10
Gruyere mon amour
Pros:

Albergo centrale, personale molto gentile, ascensore comodissimo

2026-08-19 • via Nuitee
N
Neil • solo_traveller • au
8
2026-08-18 • via Nuitee
J
Jean • solo_traveller • fr
8
2026-08-16 • via Nuitee
J
Jooin • family_with_children • ch
9
Great location with beautiful views for a charming stay at Gruyère.
Pros:

Great location and charming building.

Cons:

Staff in the hotel/restaurant are not the nicest. Not as professional and accommodating.

2026-08-16 • via Nuitee
P
PAULO • couple • br
5
Não foi uma boa experiência
Pros:

Funcionários atenciosos e localização

Cons:

Ao contrário do anúncio, não tem estacionamento. É um estacionamento público que é muito complicado conseguir vagas, o estacionamento e o café da manhã são pagos por fora, despesa de 40 CHF. A cozinha do restaurante fecha às 19:30h

2026-08-14 • via Nuitee
H
Herve • solo_traveller • fr
10
Pros:

En plein centre du magnifique village de Gruyères. Plusieurs restaurants disponibles, en plus de celui de l'hôtel

Cons:

Le parking à l'extérieur du village est payant de 8h à 18h

2026-08-13 • via Nuitee
C
Céline • couple • fr
8
2026-08-13 • via Nuitee
A
Anne-Sophie • couple • fr
10
Une belle immersion en Suisse.
Pros:

Un charme fou et un cadre de rêve pour une véritable immersion Suisse. La décoration et le mobilier sont magnifiques et donnent beaucoup de caractère à l’établissement. Nous avions également une très jolie vue depuis notre chambre. Petit plus appréciable : un petit réfrigérateur à disposition, parfait pour garder nos boissons au frais pendant la nuit.

Cons:

Le seul petit point à prévoir est que le parking se trouve assez éloigné de l’hôtel. Cela reste tout à fait compréhensible puisque l’établissement est situé au cœur du village, dans une zone où la circulation est interdite pour préserver le charme du lieu.

2026-08-12 • via Nuitee
B
Birgit • couple • ch
8
Pros:

Lage mitten im Ort, freundliches Personal, E-Bike Laden möglich, verbilligtes Parken auf Anfrage, Gepäck entladen vor dem Hotel möglich (rechter Poller am Ortseingang senkt sich ab, wenn ein Auto vorfährt)

Cons:

Zimmer im 3. Stock etwas dunkel

2026-08-12 • via Nuitee
J
Judy • solo_traveller • us
8
Great breakfast, decent apartment
Pros:

Great location in heart of Gruyere village.
Plentiful breakfast (see photo)
Modern renovations in apartment; it was more apartment than hotel
They setup the sofa bed

Cons:

No sink in kitchenette area
Bathroom cannot vent without lights on
TV room (2nd bedroom) at street level.
Room was a weird long shape

2026-08-11 • via Nuitee
T
Tony • family_with_children • gb
5
Loved the area, not sure about the hotel.
Pros:

The location was stunning

Cons:

The rooms were very basic. I also paid for three breakfasts on arrival. Later realised we had to leave before the breakfast opened at 8am. Tried to get it refunded and was told to come back in the morning but no one was there. I have emailed the hotel but had no response.

2026-08-10 • via Nuitee
P
Pierre • couple • fr
9
2026-08-09 • via Nuitee
B
Belén • family_with_children • es
7
Pros:

Las vistas y la localización eran perfectas

Cons:

No había ascensor

2026-08-06 • via Nuitee
A
Andrea • family_with_children • ch
9
Pros:

Wir hatten das neue Appartement gebucht und dir was sehr schön. Würden es wieder buchen.
Viel Platz mit zwei Kindern, sehr schönes neues Badezimmer.

2026-08-06 • via Nuitee