DoubleTree by Hilton Dallas Market Center

Hotels
Doubletree by Hilton
8.2 (950 reviews)
2015 Market Center Boulevard , Dallas , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
High fees for services

Categories

Cleanliness
7.84
Multiple reviews mentioned dirty rooms and unpleasant odors.
Service
9.31
Staff was consistently friendly and helpful throughout various reviews.
Location
8.85
Convenient location mentioned in several reviews.
Room Quality
7.3
Rooms were described as cramped and some had unpleasant smells.
Amenities
7.83
Limited amenities were criticized, including high fees and lack of free breakfast.
Value for Money
7.79
Guests felt the price did not match their expectations.
Food and Beverage
8.34
Some satisfaction with the restaurant, but additional fees were noted.
Overall Experience
8.31
Guests had mixed feelings; good location and staff but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 11:29

Property Description

Convenient Location
Situated within walking distance to popular Dallas sites, the Doubletree Hotel Dallas Market Center offers easy access to key attractions like the World Trade Center, making it an ideal choice for travelers wanting to explore the city.

Modern Amenities
Enjoy a comfortable stay with complimentary Wi-Fi, an on-site fitness center, and free shuttle service within a 3-mile radius, ensuring convenience and connectivity throughout your visit to Dallas.

Relaxing Environment
Unwind in style at this non-smoking hotel by taking a dip in the outdoor swimming pool, dining at the on-site restaurant, or utilizing safety deposit boxes for added peace of mind. Book now for a memorable stay in the heart of Dallas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the hotel can only accept credit cards with a chip.

Please note that due to COVID-19, the shuttle service is unavailable.

Daily Mandatory Charge includes: 2% Dallas Tourism PID Fee - not included in final Booking amount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 950 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
Z
Za’larry couple us
7
2026-05-23 via Nuitee
Y
Yuniel family_with_children us
1
Unsafe, uncomfortable, poorly maintained, and not recommended.
Pros:

Nothing. I did not enjoy my stay at all. The hotel felt unsafe, uncomfortable, and not suitable for a relaxing stay.

Cons:

The environment around the hotel was very concerning. There were people hanging around the property, which made me feel unsafe during my stay. The hotel did not feel clean, secure, or properly maintained. The room and bed were disappointing, and the overall experience was very uncomfortable. I would not recommend this hotel to anyone, especially families or travelers looking for a safe place to stay.

2026-05-22 via Nuitee
A
Amin couple us
5
Pros:

it’s old need update

2026-05-17 via Nuitee
J
Jessica couple us
10
Pros:

The staff

Cons:

Small queen room, but the staff helped us find a room that was better suited

2026-05-17 via Nuitee
D
Dwellz couple us
7
2026-05-15 via Nuitee
M
Mohammed solo_traveller us
5
2026-05-15 via Nuitee
R
Randi couple us
5
Quick
Pros:

The staff were excellent cookies were great

Cons:

The room wasn’t clean our sheets were dirty the bathroom was dirty

2026-05-10 via Nuitee
L
Leon couple us
7
2026-05-07 via Nuitee
R
Reilles couple us
3
There was loud music from a club across the street that played until late at night. I prayed for a balcony, but there wa
Pros:

The staff

Cons:

I was misled. The pictures showed the love field Hilton hotel, the one I stayed at was disappointing, to say the least.

2026-05-05 via Nuitee
T
Timothy solo_traveller us
8
2026-05-05 via Nuitee
P
Patricia solo_traveller us
9
2026-05-03 via Nuitee
K
Kimmo couple fi
8
2026-05-02 via Nuitee
P
Paris solo_traveller us
10
2026-05-02 via Nuitee
A
Abaker couple us
10
2026-04-30 via Nuitee
D
Darryl couple us
8
Pros:

I would prefer the breakfastbefree,like other hotels. You offer the same breakfast at a charge.i did not eat breakfast at the hotel.

2026-04-28 via Nuitee
R
Robin family_with_children us
10
2026-04-27 via Nuitee
C
Cassandra solo_traveller us
10
2026-04-27 via Nuitee
G
Gicela couple us
10
2026-04-26 via Nuitee
M
Mitchell couple us
3
Pros:

Too much elevator noise by my room could not sleep

2026-04-26 via Nuitee
A
Anthony solo_traveller us
10
2026-04-23 via Nuitee