DoubleTree by Hilton Dallas Market Center

Hotels
Doubletree by Hilton
8.2 (971 reviews)
2015 Market Center Boulevard , Dallas , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
High fees for services

Categories

Cleanliness
7.84
Multiple reviews mentioned dirty rooms and unpleasant odors.
Service
9.31
Staff was consistently friendly and helpful throughout various reviews.
Location
8.85
Convenient location mentioned in several reviews.
Room Quality
7.3
Rooms were described as cramped and some had unpleasant smells.
Amenities
7.83
Limited amenities were criticized, including high fees and lack of free breakfast.
Value for Money
7.79
Guests felt the price did not match their expectations.
Food and Beverage
8.34
Some satisfaction with the restaurant, but additional fees were noted.
Overall Experience
8.31
Guests had mixed feelings; good location and staff but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 11:29

Property Description

Convenient Location
Situated within walking distance to popular Dallas sites, the Doubletree Hotel Dallas Market Center offers easy access to key attractions like the World Trade Center, making it an ideal choice for travelers wanting to explore the city.

Modern Amenities
Enjoy a comfortable stay with complimentary Wi-Fi, an on-site fitness center, and free shuttle service within a 3-mile radius, ensuring convenience and connectivity throughout your visit to Dallas.

Relaxing Environment
Unwind in style at this non-smoking hotel by taking a dip in the outdoor swimming pool, dining at the on-site restaurant, or utilizing safety deposit boxes for added peace of mind. Book now for a memorable stay in the heart of Dallas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the hotel can only accept credit cards with a chip.

Please note that due to COVID-19, the shuttle service is unavailable.

Daily Mandatory Charge includes: 2% Dallas Tourism PID Fee - not included in final Booking amount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 971 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
M
Matthew solo_traveller us
8
2026-06-11 via Nuitee
T
Timothy solo_traveller us
8
Pros:

I like how they had a free breakfast and all day brewed coffee available. There was a pool that kids seemed to enjoy. Room was comfortable and staff seemed friendly.

Cons:

Only thing I thought I thought was odd is they charged $20 for hotel guest parking. It was not in a crowded downtown area or anything.

2026-06-10 via Nuitee
B
Ben couple gb
8
Overal great place
Pros:

Everybody was very helpful and the location was great for us

Cons:

The free shuttle service was never available

2026-06-09 via Nuitee
P
Pearson couple ca
10
Perfect! I wish we could have stayed longer.
Pros:

The staff was so amazing!! The room was a great size, the bed was comfortable, the location was perfect! The cookies were delicious!

Cons:

If anything there could have been more tea bags and sugar in the room but that’s about it. Not even a big deal.

2026-06-08 via Nuitee
C
Cindy solo_traveller us
10
Best location and pool
Pros:

Excellent location, clean, friendly, and this may be my favorite pool in DFW. A good deep end, shaded by the building and plenty of comfy seats.

Cons:

NA

2026-06-08 via Nuitee
K
Kayla extended_group us
10
Stayed for one night staff was awesome and mad echeck in and out easy
Pros:

Clean and nicely put together

Cons:

Nothing it was great

2026-06-08 via Nuitee
C
chchxbebe Business
2
Worst DoubleTree I’ve ever stayed at. Avoid this hotel!!!!
Pros:

This property seriously falls below the standard I expect from the DoubleTree brand.

For the same price, you can find much better options downtown.

The biggest problem is the terrible soundproofing. I could clearly hear people talking, coughing, and even flushing the toilet in the next room. There was a connecting door between the rooms, and it felt like there was almost no noise insulation at all. I was unable to sleep.

I went to the front desk to request a room change. The staff told us we could check out of both rooms the next day. I left some of my belongings in the original room and returned the next morning to collect them. While I was inside, housekeeping suddenly entered without knocking. Then the front desk staff spoke to us very rudely and demanded that we leave immediately, despite the fact that I had barely fallen asleep after 1 a.m. because of the noise.

The breakfast was also disappointing. The fruit was not fresh, the coffee was weak and flavorless, and there were very few food options.

Between the poor service, lack of privacy, terrible soundproofing, and low-quality breakfast, this hotel was not worth the money at all. I will never stay here again and would not recommend it to anyone.

2026-06-06 via Tripadvisor
M
Muhammad solo_traveller us
7
2026-06-06 via Nuitee
C
Cory couple us
10
2026-06-03 via Nuitee
R
Ruben couple us
10
2026-06-03 via Nuitee
D
Dejuanna couple us
10
EXCEPTIONAL!
Pros:

Everything! will be coming back. The staff were exceptionally helpful especially Estephany and Lindsey ! The breakfast, bar and dinner were absolutely wonderful. The location was a great choice for the activities we chose.

Cons:

That I didn’t stay longer!

2026-06-02 via Nuitee
M
Maya couple us
10
Pros:

Very clean and nice stay

Cons:

Wish there was an included breakfast

2026-06-01 via Nuitee
N
Nichole solo_traveller us
4
Pros:

The Pool area.

Cons:

I never got my deposit back. I left the room clean and no damages. They charged me for parking at check in and then charged my card again for the parking fee a day after check out..duplicate charges. Then did not give me my $100.00 deposit back (They charge $50 per night.

2026-05-30 via Nuitee
D
DayTrip788689 Business
10
Fernando
Pros:

Great hotel restaurant guy Fernando was awesome very kind helpful and just awesome

2026-05-28 via Tripadvisor
E
E6107WGnickw Business
2
Overpriced false advertisement
Pros:

Booked online got a king with a walk-in shower. They said the room wasn’t available. Gave me a basic double bed with no refund also paid extra for breakfast that they did not give me any vouchers for breakfast. Marquis was supposed manager told me that this is actually a more expensive room and the king size bed sold out because they’re the cheapest rooms just a completely joke of a manager and obvious lie.

2026-05-27 via Tripadvisor
R
Ruth couple us
10
2026-05-27 via Nuitee
S
Shelly extended_group us
3
2026-05-27 via Nuitee
D
David extended_group mx
8
2026-05-26 via Nuitee
A
aarontP2215VI Family
10
Cozy, Great
Pros:

My 3 day stay was great. Front desk service was amazing, and I thoroughly enjoyed the warm cookies when we entered the room!

2026-05-25 via Tripadvisor
J
jimbE1534OZ Family
6
Hotel's kind of run down and noisy but the service is great especially the breakfast and bar.
Pros:

I've been here for the last two days and the highlight of my stay is the breakfast. In particular the breakfast service. My wife enjoyed an omelet and I had eggs cooked too order by a very nice lady. Fernando took care of our table and he is great. I'd stay here again just because of the breakfast crew.

2026-05-25 via Tripadvisor