DoubleTree by Hilton Dallas Market Center

Hotels
•
Doubletree by Hilton
8.1 (888 reviews)
2015 Market Center Boulevard , Dallas , US
+1 214-741-7481

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good/ideal location
Comfortable beds/clean rooms
Attentive/helpful staff (many positive mentions)
Early check-in / plenty of parking
Corner balcony / pleasant room features
Fabulous breakfast (when available)
Guests report returning / overall positive stays
Occasional memorable experiences (celebrity sighting)
Cons:
Rude or unprofessional staff in several instances (night desk, bar, checkout)
Pool issues: filter/debris, not as pictured, limited hours
Dirty/odorous public bathrooms at reception
Small, outdated or poorly maintained rooms (loose fixtures, gross carpet)
No complimentary breakfast / cafe closed at times
Booking/communication problem causing cancelled reservation and financial loss
Perceived poor value for money / overpaid
Dust from nearby highway affecting pool area

Categories

Cleanliness
8.3
Rooms and beds are frequently described as clean, but several guests report dirty public/restroom odors at reception and debris/dust around the pool area, giving a mixed but generally above-average cleanliness impression.
Service
7.5
Service is mixed: multiple reviews praise attentive and welcoming staff, early check-in and helpful bar staff, but there are repeated complaints about rude employees (night desk, bar waitress, morning checkout) and a serious booking/communication incident.
Location
10
Location is consistently praised ('ideal', 'ubicación', 'good location') across many reviews, making this the strongest aspect noted by guests.
Room Quality
7.2
Beds are comfortable and some rooms have nice features (corner balcony), but several guests report small, outdated rooms, loose fixtures, worn carpet and maintenance issues, giving an overall slightly below-target room quality.
Amenities
6.5
Pool and on-site amenities draw the most complaints: pool filter/debris, dust from nearby highway, limited pool hours, cafe closures and lack of complimentary breakfast—amenities are a weaker area.
Value for Money
6.7
Multiple guests feel rooms are overpriced for the condition (tiny/outdated rooms, broken fixtures) and one guest suffered a significant booking/communication loss, producing a below-target value assessment.
Food and Beverage
9
When available, breakfast receives strong praise ('fabulous') and room service is available; however some guests note no complimentary breakfast or cafe closures—overall food/B&B is generally well regarded when provided.
Overall Experience
9.6
Despite notable service and amenity failures reported by several guests, numerous reviews state 'very nice stay', 'will be back', or 'amazing' and highlight strong staff interactions and cleanliness of rooms, resulting in an overall positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Situated within walking distance to popular Dallas sites, the Doubletree Hotel Dallas Market Center offers easy access to key attractions like the World Trade Center, making it an ideal choice for travelers wanting to explore the city.

Modern Amenities
Enjoy a comfortable stay with complimentary Wi-Fi, an on-site fitness center, and free shuttle service within a 3-mile radius, ensuring convenience and connectivity throughout your visit to Dallas.

Relaxing Environment
Unwind in style at this non-smoking hotel by taking a dip in the outdoor swimming pool, dining at the on-site restaurant, or utilizing safety deposit boxes for added peace of mind. Book now for a memorable stay in the heart of Dallas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the hotel can only accept credit cards with a chip.

Please note that due to COVID-19, the shuttle service is unavailable.

Daily Mandatory Charge includes: 2% Dallas Tourism PID Fee - not included in final Booking amount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 888 reviews
Cleanliness: 8.3
Service: 7.5
Location: 10
Room Quality: 7.2
Amenities: 6.5
Value for Money: 6.7
Food and Beverage: 9
Overall Experience: 9.6
D
Darla • couple • us
10
Excellent Experience- Very clean . The bartender was excellent and we had some great appetizers!
Pros:

All the staff were very polite and professional. Beds were very comfortable and we enjoyed our stay!

Cons:

Bathroom wa a little small

2026-11-06 • via Nuitee
J
José Manuel • solo_traveller • es
10
2026-11-02 • via Nuitee
H
Hill • couple • us
10
Clean, and accommodating
Pros:

Clean, friendly, accommodating

Cons:

The buffet was overpriced for what was offered I liked the food the least.

2026-11-01 • via Nuitee
K
kimberly • couple • us
10
Pros:

The customer service was phenomenal and very helpful!

2026-10-31 • via Nuitee
A
Amy • couple • ie
9
2026-10-21 • via Nuitee
A
Alessandra • couple • us
9
2026-10-19 • via Nuitee
C
Carolyne • couple • us
10
2026-10-18 • via Nuitee
R
Raul • solo_traveller • us
6
Meets expectations for a short stay
2026-10-12 • via Nuitee
M
Marisol • couple • us
10
2026-10-11 • via Nuitee
M
Markisa • couple • us
10
2026-10-08 • via Nuitee
A
Abir • family_with_children • lb
8
2026-09-17 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-09-16 • via Nuitee
L
Lopez • couple • us
10
2026-09-15 • via Nuitee
K
Kari • couple • us
7
Overall a good stay, but the pool area could be better maintained and cleaned
Pros:

The location was good and the beds were comfortable

Cons:

The pool filter wasn’t working properly so there was a lot of debris in the pool. And because the high way is close there was a lot of dust collecting on our things at the pool

2026-09-07 • via Nuitee
C
Caroline • family_with_children • cz
5
2026-09-06 • via Nuitee
F
Facundo • couple • us
8
2026-09-03 • via Nuitee
T
Thomas • solo_traveller • be
10
2026-09-03 • via Nuitee
M
Michal • solo_traveller • pl
8
2026-09-01 • via Nuitee
S
Sheldon • couple • us
9
2026-09-01 • via Nuitee
C
Cynthia • extended_group • us
7
It was okay. Rooms small for 3 people but location is ideal. Construction in parking lot but not bad
Pros:

Liked the location. Bar help was very accommodating but the pool was not at pictures. It was August!!

Cons:

Change carpet in rooms - gross

2026-09-01 • via Nuitee