DoubleTree by Hilton Dallas Market Center

Hotels
Doubletree by Hilton
8.2 (1056 reviews)
2015 Market Center Boulevard , Dallas , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
High fees for services

Categories

Cleanliness
7.84
Multiple reviews mentioned dirty rooms and unpleasant odors.
Service
9.31
Staff was consistently friendly and helpful throughout various reviews.
Location
8.85
Convenient location mentioned in several reviews.
Room Quality
7.3
Rooms were described as cramped and some had unpleasant smells.
Amenities
7.83
Limited amenities were criticized, including high fees and lack of free breakfast.
Value for Money
7.79
Guests felt the price did not match their expectations.
Food and Beverage
8.34
Some satisfaction with the restaurant, but additional fees were noted.
Overall Experience
8.31
Guests had mixed feelings; good location and staff but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 11:29

Property Description

Convenient Location
Situated within walking distance to popular Dallas sites, the Doubletree Hotel Dallas Market Center offers easy access to key attractions like the World Trade Center, making it an ideal choice for travelers wanting to explore the city.

Modern Amenities
Enjoy a comfortable stay with complimentary Wi-Fi, an on-site fitness center, and free shuttle service within a 3-mile radius, ensuring convenience and connectivity throughout your visit to Dallas.

Relaxing Environment
Unwind in style at this non-smoking hotel by taking a dip in the outdoor swimming pool, dining at the on-site restaurant, or utilizing safety deposit boxes for added peace of mind. Book now for a memorable stay in the heart of Dallas.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the hotel can only accept credit cards with a chip.

Please note that due to COVID-19, the shuttle service is unavailable.

Daily Mandatory Charge includes: 2% Dallas Tourism PID Fee - not included in final Booking amount.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1056 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
M
Mercedalia couple us
9
Pros:

I loved it overall; the staff is excellent and very attentive, the beds were very clean, and the breakfast was fabulous :)

Cons:

What I didn't like was the smell of dirty bathrooms in the reception area; in fact, they were very dirty, and the odor was very unpleasant upon entering.

2026-08-27 via Nuitee
S
Shantell couple us
7
2026-08-26 via Nuitee
L
Lesslie couple us
10
2026-08-20 via Nuitee
K
Kailee solo_traveller us
10
2026-08-17 via Nuitee
J
James solo_traveller us
8
Pros:

I had a very nice stay. I will be back.

Cons:

The key cards were a little confusing to use.

2026-08-17 via Nuitee
M
Melissa solo_traveller us
5
Not worth the price!
Pros:

The room was clean and the bed and pillows were comfortable. We were able to check in early so that was super convenient for us! Plenty of parking!

Cons:

The hotel was very old and outdated. The hook to hang a towel fell off because it was just hanging by loose screws. The room was tiny and I definitely felt like I overpaid. At best, the room would have been worth $80, not the $146 I paid.

2026-08-16 via Nuitee
V
Veronica solo_traveller us
10
Amazing and will stay again
Pros:

I met a celebrity from a show I watched that was secretly staying here!

Cons:

I loved everything

2026-08-13 via Nuitee
Z
Zoyangel family_with_children us
10
Cons:

No complimentary breakfast

2026-08-12 via Nuitee
X
Xochitl solo_traveller us
10
2026-08-11 via Nuitee
T
Tanitia solo_traveller us
10
I will be back.
Pros:

The hotel was very clean and staff were very nice and welcoming.

Cons:

The cafe was closed but was able to prefer room service

2026-08-11 via Nuitee
D
Douglas solo_traveller us
10
Fabulous!!
Pros:

Corner balcony!

Cons:

Pool isn’t 24 hours

2026-08-09 via Nuitee
F
Fernando Henrique solo_traveller br
8
Pros:

Excelente

Cons:

Houve um problema importante de comunicação entre o booking , o hotel e eu. Como estava previsto para eu chegar cedo na manhã de domingo, enviei uma mensagem via booking, pedindo a possibilidade de fazer check in mais cedo, uma vez que o horário informado pelo hotel seria apenas no período da tarde. Recebi como resposta que isso provavelmente nao seria possivel e que o ideal seria eu agendar uma diária a mais para garantir o check in mais cedo. Procedi dessa forma, mas, ao chegar no hotel, me foi informado que a reserva foi cancelada pelo fato deu nao ter addo entrada no hotel no dia anterior até às 23 hs. Aleguei que essa era a informação que eu havia recebido pelo site do booking, mas a recepcionista me informou que ela não estava a par disso e que o hotel não enviara essa mensagem, e que isso foi uma comunicação errada do booking para comigo. Esse cancelamento me causou um prejuízo de 1050 reais que não consegui reaver. O hotel providenciou uma nova reserva e eu tive que pagar por ela. Minha reclamação é em relação à péssima cominicação do booking nesse caso para comigo e que me causou um prejuízo que o hotel me informou que nao pode fazer nada a respeito. A pergunta que fica é: como posso recorrer dessa falha de comunicação?

2026-08-09 via Nuitee
L
lionel solo_traveller fr
1
Honteux
Pros:

Rien

Cons:

Le personnel scandaleux

2026-08-09 via Nuitee
C
charlottewV9558VR Business
6
August business stay
Pros:

Overall not a bad stay but a few things to note.
The pool area was definitely not as nice as the pictures, don’t be fooled!
There was no air con one morning in the gym even though it is well equipped!
Also there is a music venue opposite the hotel that plays loud live music into the early hours of the morning. If you like your sleep, don’t stay here.
What was really good was the staff. Everyone from reception staff to the breakfast team (Estefany & Carmelo!) and to the bar staff were really so nice and couldn’t do more for their customers. If it wasn’t for them I would have rated much lower.

2026-08-08 via Tripadvisor
G
Giordano solo_traveller it
8
2026-08-08 via Nuitee
L
lasha couple us
10
Pros:

Love and I will stay there again

Cons:

Everything was ok

2026-08-03 via Nuitee
E
Ethan couple us
10
2026-08-03 via Nuitee
R
Ryan couple us
3
Cons:

The cost I was shown online for the reservation was $100 lower than what my card was charged. It was absolutely ridiculous.

2026-08-03 via Nuitee
A
aytcha Business
10
Breakfast with, friends.
Pros:

Great lil hotel…breakfast with Estetany and Carmelo as your host and hostess is grand. Great service and warmth. They are the best part of the trip, always.

2026-08-02 via Tripadvisor
L
Lies Helena family_with_children nl
4
Het was vies het bed was slecht lekkende airco
Pros:

Niets

Cons:

Niets

2026-08-02 via Nuitee